Today IBM announced enhanced capabilities for mobile collaboration. Customers can easily download the software from all major app stores
including Android, Apple, and BlackBerry, and gain immediate access to
blogs, employee data, status updates, wikis, as well as share files,
videos and photos. This includes IBM Sametime enterprise instant messaging and IBM Sametime Unified Telephony dialers for Android, and IBM Sametime meetings on the BlackBerry. IBM is also helping IT administrators simplify
the management of corporate and personal data on employee devices. by allowing employees, customers and partners to collaborate more effectively while on mobile devices.
You can read a more in-depth analysis of this announcement, and why we're so excited about it, on Todd Watson's Turbo Todd Blog. As always, we would love your feedback: how are YOU using mobile collaboration in your business environment?
Demo video: IBM Sametime Unified Telephony Lite Client
Mon, Aug 29th 2011 6:12p Jacques Pavlenyi #ucoms So you want an easy entry point to bring VoIP into your enterprise? As you heard from our May 18 announcement, we added the IBM Sametime Unified Telephony Lite Client license to our Sametime product family. This easy-to-deploy VoIP solution quickly adds many softphone capabilities directly to your users' desktops right from their Sametime Connect client. We just posted a demonstration of how this works to YouTube. Take a look, and let us know what you think! [read] Keywords: connections
In sincere appreciation to the software seller.
Mon, Aug 22nd 2011 10:11a Marlon Machado #ucoms
I spend a great deal of my time working with our sellers. They come to me with all sorts of requests ranging from answers and statements they can provide their customers to advise in building use cases to address specific customer requirements. Sometimes the questions are fairy straightforward. Sometimes they're pretty arcane and hard to answer but, after a few iterations, we always end up finding an answer.
Sometimes the answer is not what they would like to hear. When that happ [read] Keywords: connections
Speaking at ITExpo West 2011, Sept. 13-15 in Austin, Texas
Thu, Aug 18th 2011 4:11p Marlon Machado #ucoms#ibmsocialbiz #socbiz #ITEXPO FYI, folks. In case you're attending or in case you happen to be in the area, the ITEXPO West 2011 conference is coming to Austin. The conference will take place at the Austin Convention Center from September 13 to 15 and it promises to being together lots of industry heavyweights as well as interesting newcomers. This year ITEXPO will feature keynotes from IBM (Mike McCarthy, VP of Cloud Computing Services as well as from Polycom and Siemens. Mike Ross fr [read] Keywords: connections
IBM Sametime Design blog survey: Top tasks
Tue, Aug 16th 2011 3:12p Jacques Pavlenyi #ibmsoftware Sheri Branco over at the Sametime Design Blog on IBM developerWorks is asking our users to participate in an online survey. We would like to better understand the relative importance of the tasks you use Sametime for every day. We would love to hear your feedback. Click above to participate. [read] Keywords: connections
Vote for IBM sessions at SXSW Interactive 2012
Tue, Aug 16th 2011 3:12p Jacques Pavlenyi #ucoms IBM has submitted quite a few sessions for the upcoming SXSW Interactive Festival 2012. Many IBMers tend to go to this event, and this year we have 5 submissions from Team IBM. And for the first time this year, our own Caleb Barlow has also submission a topic for presentation: Enterprise-grade Social Communications http://panelpicker.sxsw.com/ideas/view/10749 . This year's SXSWi continues to include input from the public on which sessions should be included. Audience votes count for [read] Keywords: connections
Business Partner Tuesdays: Interactive Intelligence's CIC and Sametime
Tue, Aug 16th 2011 2:11p Marlon Machado #ucoms #ibmsocialbiz As many of you know, we've been working with Interactive Intelligence in integrating their CIC contact center suite with Sametime. The integration allows contact center agents to tap into expertise beyond their immediate reach. The expertise location pattern is critical to improving customer satisfaction, up-selling and cross-selling, and to keeping customer-facing business processes moving. That's exactly what the CIC-Sametime integration does. Our friends at InIn produ [read] Keywords: connections