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Latest 7 Posts
Off-the-topic: College classes for free
Thu, Apr 24th 2014 21
The crossroads between Information Governance and Healthcare
Tue, Apr 22nd 2014 41
AIIMed for Greatness: My AIIM 2014 Conference Recap
Wed, Apr 9th 2014 87
How the heck was MEC (Microsoft Exchange Conference)?
Tue, Apr 8th 2014 168
White Paper: 7 Keys to a Successful IBM Connections Deployment
Thu, Apr 3rd 2014 131
White Paper: Implementing an Information Governance Program
Thu, Apr 3rd 2014 100
Policy-Driven Information Governance: The Ultimate Guide
Fri, Mar 28th 2014 97
Top 10
IBM Connect 2014 Recap
Fri, Jan 31st 2014 548
The Sherpa Approach: Why a Data “Garage Sale” is Essential to Your Migration
Tue, Jul 23rd 2013 533
IBM Connect 2014: Attendee survey results (Free infographic)
Wed, Feb 12th 2014 464
Risk assessment: It is worth the work!
Mon, Jan 6th 2014 454
Social Collaboration – What’s in your future?
Mon, Jan 6th 2014 451
Attender Utilities for Notes: Installer Updates
Tue, Jan 7th 2014 433
The Evolution of Electronic Information Lifecycle
Mon, Jan 6th 2014 425
White paper: How to use IBM Connections for projects & more
Mon, Feb 17th 2014 361
Planning for Information Governance
Mon, Jan 6th 2014 342
Advance Features of Mail Attender
Mon, Jan 6th 2014 335

Sherpa Software
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Recent Blog Posts

Off-the-topic: College classes for free
Thu, Apr 24th 2014 6:12a   Harvey Coblin
OK, way off-topic this month, but I’ve got a subject that (hopefully) many of you will find interesting. My wife actually discovered www.Coursera.org, an online education site that offers college-level classes for free. I’ve been signing up for classes and have definitely been converted into a fan for life. I’ve also shared this website with colleagues, who I’ve found to be pretty enthusiastic about using it. The actual courses are not provided by Coursera itself, but by member unive [read] Keywords: development xml

The crossroads between Information Governance and Healthcare
Tue, Apr 22nd 2014 12:11p   Mark Slabinski
We have all sat in a doctor’s office waiting room before, looking around for something to pass the time. Perhaps while waiting, your eyes may have drifted over to a wall of filing cabinets, with stacks upon stacks of folios dedicated to the hundreds, if not thousands, of patients a doctor may treat over the course of his or her career. In the wake of the digital revolution,  these stacks of documents are slowly being converted to electronic format, and the healthcare industry as a whole has b [read] Keywords: policies integration network office security xml

AIIMed for Greatness: My AIIM 2014 Conference Recap
Wed, Apr 9th 2014 11:12a   Rick Wilson
I recently returned from AIIM 2014, the annual conference staged by the Association for Information and Image Management, and I have to say, it was a great experience! Right from the opening keynote by well-known industry pundit Guy Kawasaki, AIIM 2014 signaled that it would be a much different event for IT professionals than, for example, Microsoft’s annual TechEd show. Kawasaki’s topic was “Enchantment,” and he eloquently guided us through some basic rules for enchanting coworkers, cus [read] Keywords: microsoft networking xml

How the heck was MEC (Microsoft Exchange Conference)?
Tue, Apr 8th 2014 3:12p   Doug Yarabinetz
Another Microsoft Exchange Conference (MEC) has come and gone, leaving critics divided.  Like any event, both pros and cons could be highlighted. In my opinion, MEC not only picked a great city in Austin, Texas, but they scheduled perfect weather, planned and coordinated some pretty cool events, had an adequate number of staff on-hand to answer questions and even managed to give every attendee a Dell Venue tablet. OK – that last one is an easy way to persuade the audience to say nice thin [read] Keywords: archiving email exchange exchange microsoft office xml

White Paper: 7 Keys to a Successful IBM Connections Deployment
Thu, Apr 3rd 2014 2:15p   Denny Russell
Companies spend a lot of time evaluating different platforms when selecting their enterprise social software, but few take the time to worry about how to effectively put it into production. We’ll take a look at best practices for successfully rolling IBM Connections out to users within organizations. I’m not referring to the technical specifications required for setting up and installing the system, I’m referring to the end-user experience. Getting your users to implement and love the [read] Keywords: collaboration connections ibm enterprise social software xml

White Paper: Implementing an Information Governance Program
Thu, Apr 3rd 2014 12:11p   Rick Wilson
In today’s world of interconnected devices and ubiquitous connectivity, many of us are engaged as knowledge (or information) workers – routinely creating, processing or disseminating information as our primary job function. As a result, information has become an essential corporate asset. If you accept the assertion that information is an asset, then like any other corporate asset, information must be tracked, managed and disposed of at the end of its useful life. Instituting this type [read] Keywords: ibm xml

Policy-Driven Information Governance: The Ultimate Guide
Fri, Mar 28th 2014 10:11a   Stephanie Sheaffer
Is your organization ready to face the increasing demands to manage data and associated risks?  Your information assets are sensitive, confidential and call for a policy-driven solution to automate enterprise content management.  How will you deal with information identification, retention, protection, privacy, security and eDiscovery requirements? This document covers the following: What is information governance? Locating your data pain points. Researching options and organizations. Creatin [read] Keywords: enterprise security xml


Discovery Attender as an investigative tool
Tue, Mar 25th 2014 6:12a   Marta Farensbach
A common Discovery Attender question is whether or not it works as ”investigation software.”   While the most common deployment for this application is assisting electronic discovery (litigation) or answering FOIA requests, Sherpa Software has a number of customers who use Discovery Attender primarily for the purposes of internal investigations.  So, the answer to that question is, “yes.”   However, for novices in this field, there are some very important considerations to keep in m [read] Keywords: application email enterprise network security xml

Make Your Office 365 Migration A Walk In The Clouds At MEC 2014
Thu, Mar 20th 2014 9:12a   Mel Moraes
Keep it Sherpa Simple: KISS your data struggles goodbye Sherpa Software will be sharing industry experience and best practices as they demonstrate their Microsoft Exchange solutions at the upcoming Microsoft Exchange Convention (MEC) 2014 in Austin, Texas. The increasing popularity of Office 365 has created many challenges when it comes to data migration. Sherpa Software can help make your migration a walk in the clouds with attachment management, content filtering, public folder management a [read] Keywords: community email exchange exchange microsoft office xml

Understanding HIPAA
Wed, Mar 19th 2014 12:11p   Harvey Coblin
Here at Sherpa, we’re frequently contacted by organizations looking to learn more about complying with federal regulations, such as HIPAA or Sarbanes-Oxley. HIPAA, the Health Insurance Portability and Accountability Act, was enacted in 1996 to ensure the protection of patient privacy. Foremost, it also provides the right for patients to access their medical records, as well as preventing (in most circumstances) healthcare providers from sharing sensitive patient information without the patient [read] Keywords: email office security xml

What is eDiscovery and why should anyone care?
Tue, Mar 11th 2014 8:13a   Mark Slabinski
Trying to explain the purpose of eDiscovery can be a daunting task; just a few weeks ago I’d be hard-pressed to provide an adequate explanation. After working at Sherpa these past few months however, I have come to acknowledge just how important it is to an organization to have a firm grasp of eDiscovery solutions. Put yourself, for a second, in the shoes of a frazzled employee, suddenly in charge of finding a piece of information that could save your company in a massive litigation case; you [read] Keywords: exchange exchange microsoft xml

4 B2B marketing trends to love in 2014
Mon, Mar 10th 2014 11:15a   Mel Moraes
Times are a-changing, and it’s no longer a simple battle between companies (specifically, their marketing departments) to have the best showing at trade shows, the most magazine editorial features, the flashiest website and the highest number of followers on social media – it is much, much more than that. More and more B2B marketers are catching on by utilizing e-blasts and e-newsletters, taking advantage of marketing automation programs and creating effective SEO strategies, but there still [read] Keywords: google twitter xml

EDiscovery in an Information Governance World
Fri, Mar 7th 2014 1:12p   Marta Farensbach
When looking over commentary from electronic discovery experts in the past few years, it becomes apparent that there is now greater emphasis on eDiscovery as part of a complete ”Information Governance” (IG) picture.  The management of corporate information at an enterprise level is far from new; in fact, organizations of all sizes have been employing strategies to deal with vast amounts of data well before electronically stored information subsumed its hardcopy counterparts.  However, many [read] Keywords: administration policies enterprise xml

Get ready to MECs it up!
Fri, Mar 7th 2014 1:12p   Doug Yarabinetz
They say you don’t realize what you have until it’s gone; this certainly goes true for more than a thousand Exchange and Office 365 professionals, enthusiasts and developers who returned to the Microsoft Exchange Conference (MEC) two years ago after the conference took a whole 10 year hiatus.  This year, we head to Austin, Texas for another round of unparalleled access to hands-on training with hundreds of educational breakouts, interactive sessions with industry leaders and evening network [read] Keywords: community exchange exchange microsoft networking office outlook server xml

Four considerations when managing emails
Fri, Mar 7th 2014 1:12p   Jeff Tujetsch
When you hear the term “email management,” what does that mean to you? My guess is that in  asking that question to different IT groups either within the same company or different companies, I would receive many different responses. In this article, I will do my best to explain it as generically as possible, though I will sprinkle in some Domino-specific examples, since that is the foundation of my email management experience. Probably the first thing that comes to mind is managing the [read] Keywords: domino lotus notes email xml

Wildcards, Phrases, and Other Search Syntax Sundries
Fri, Mar 7th 2014 1:12p   Harvey Coblin
At Sherpa Software, we strive to make our products easy and intuitive, but we still get calls from customers wanting help crafting their keyword search syntax. The key things to understand are the differences between the Word List (Any), Word List (All), and Search Expression options. For simple searches, the Word List options are the way to go: Words or phrases are entered one per line; phrases do not need to be contained within quotation marks, and the asterisk functions as a wildcard. As the [read] Keywords: xml

From LotusScript to Java: Part 2
Fri, Mar 7th 2014 1:12p   Grant Lindsay
Re-cap I previously promised a series for IBM Developers on moving from LotusScript to Java. This is the second installment of that series. It was delayed due to something called, “work,” and another thing called, “IBM Connect 2014,” which for me is also a subset of “work.” Things have settled down and we can now get started. For our start, I will go over some basics of Java in the context of what you, as a LotusScript developer, are familiar with and I will get into the development [read] Keywords: agent domino ibm lotusscript notes database development eclipse java oracle xml

Elements of an effective information governance strategy
Fri, Mar 7th 2014 12:12p   Rick Wilson
Recently, I’ve been investigating ARMA certification as an Information Governance Professional (IGP). Needless to say, there is a substantial amount of material outlined in the DACUM curriculum for that program, but I’ve learned that there are a series of core elements common to effective information governance programs. For the purposes of this discussion, I am defining information governance as: “An accountability framework that encourages desirable behavior in the valuation, creation, [read] Keywords: policies linkedin xml

Social Business: What’s the ROI?
Fri, Mar 7th 2014 12:12p   Denny Russell
Whether you’re promoting your company’s products & services or getting your employees to share information and collaborate, being social will help you grow as a company. Employees will be more engaged, happier and more productive. You’ve read that last line a hundred times by now in other articles but I truly believe that.  The social business is a more engaged and more productive group.  No doubt about it.  But the big question remains, ‘how does that affect the b [read] Keywords: ibm community email network twitter xml

Putting the ‘ME’ in social media
Thu, Mar 6th 2014 5:11a   Denny Russell
I’m often asked how I manage to keep track of all the social sites that I belong to:  Twitter, Facebook, Instagram, LinkedIn and more.  Not only do I have my own personal accounts, but I also manage several other accounts for websites, youth organizations, etc.  Keeping it all in line and staying on top of it can be a daunting task.  I recently presented a  one-hour lunch-and-learn here at Sherpa, where I shared my experiences and showed how I manage all of my social connections, and [read] Keywords: connections domino ibm email exchange exchange facebook linkedin microsoft twitter xml

Case Study: A PST Migration Story
Thu, Feb 27th 2014 10:11a   Shoshana Mahler
With compliance and other requirements necessitating the elimination of loose PST files, companies are burdened with moving this data to a centralized repository in a timely, secure and cost-effective manner. However, PST files are often dispersed throughout an organization’s network making them difficult to manage, locate and access. In this case study, I explore a real-life migration that I managed and performed personally. The organization who I performed this for is a domestic healthcare m [read] Keywords: email exchange exchange microsoft network server xml

White paper: How to use IBM Connections for projects & more
Mon, Feb 17th 2014 10:11a   Denny Russell
How many projects have you worked on that consisted of endless meetings with no clear next steps, ongoing email threads that were hard to follow and water cooler talk that left others out of the conversation? While all of these are good methods to collaborate, they often leave you wondering where things are going or what progress has been made. You not only want a better way to communicate, but you need a better way. That’s what I am here to tell you about: how to use IBM Connections to manage [read] Keywords: connections ibm lotus email xml

IBM Connect 2014: Attendee survey results (Free infographic)
Wed, Feb 12th 2014 8:10a   Mel Moraes
Earlier this year at the IBM Connect show, we decided to survey the show attendees to get a feel for their business needs, what they forecast for their business in 2014 and more.  From these results, an infographic was created for your convenience in viewing the results of this questionnaire. To access our survey results, simply click here and you’re halfway there! You’ll be taken to a landing page with a free download of the infographic created, after answering just a few small [read] Keywords: ibm xml

IBM Connect 2014 Recap
Fri, Jan 31st 2014 8:10a   Denny Russell
Sherpa Software is just returning from yet another successful IBM Connect show. We’ve been there since the formation of Sherpa back in September of 2000 – and that’s when we had just one product to market.  The shows have changed dramatically from those first years; gone are the days of having to watch for when registration for the show and hotels opened, just so you could get a place to stay and be part of the 10,000+ attendees that showed up.  We couldn’t speak on te [read] Keywords: connections ibm lotus facebook twitter xml

Attender Utilities for Notes: Installer Updates
Tue, Jan 7th 2014 9:11a   Stephanie Sheaffer
Sherpa Software’s Lotus Notes products provide extensive email management, archiving, content filtering, policy enforcement and database administration capabilities to companies addressing issues relating to compliance, storage management and eDiscovery within IBM Lotus Domino.  Installation is easy and now, even more improved than ever. Improvements include: The Upgrade process no longer opens the product databases in the UI. The Upgrade process no longer requires the administrator to s [read] Keywords: administration domino ibm lotus notes archiving database email xml

The Evolution of Electronic Information Lifecycle
Mon, Jan 6th 2014 10:11a   Marta Farensbach
Information does not appear in a vacuum. It can and does take a life all of its own, which needs to be managed accordingly.  Digital data, for example, can be created without notice – which can then expand and proliferate as routine tasks are performed.  Email, databases, web pages, documents, posts, tweets and hordes of other electronically stored information (ESI) grow exponentially in volume  and slowly age. These bits and bytes do not grow old and wither away; they must be actively d [read] Keywords: policies archiving email security wiki xml

Risk assessment: It is worth the work!
Mon, Jan 6th 2014 10:11a   Jeff Tujetsch
Imagine that you are sitting on a tree stump in a quiet forest next to a gently running stream. The birds are chirping, squirrels and chipmunks playing, and all seems right with the world. You are in your refuge; the place you go in your mind when someone mentions peace. Sounds great, doesn’t it? Unfortunately, the next thing you hear is the voice of one of your co-workers waking you from your daydream, telling you that your company is involved in litigation and there is an immediate need [read] Keywords: policies archive email security xml

Social Collaboration – What’s in your future?
Mon, Jan 6th 2014 9:15a   Denny Russell
If you haven’t heard of Social Business yet, you’d better get on board. The way you think and do your job is changing, or at least it should be.  There is no need to sit around in meetings all day to gather input, discuss ideas or even make decisions.  Don’t get me wrong, there is a time and place for sit-downs, face-to-face and other old-school means of communication; however, if you want to attract young new talent to your business and bring on the freshest of minds, you need [read] Keywords: collaboration connections ibm instant messaging office social software xml

Planning for Information Governance
Mon, Jan 6th 2014 9:15a   Rick Wilson
In the business world, the term ‘governance’ typically includes both the rules and the management (e.g. board of directors) that control the operation of a company. The presence of these controls is vitally important to the ongoing success of the organization, since they help ensure accountability and transparency to the stakeholders of the company. Extending that same governance concept to the data that your business creates and consumes can help to place some context around the idea of in [read] Keywords: email exchange exchange microsoft security sharepoint xml

Off the Topic: 10 ways to succeed in your 2014 New Year’s resolution
Mon, Jan 6th 2014 9:15a   Melissa Moraes
Ah, January. It’s that time of year: gym rats are waiting for the resolution rush to clear out; “quitting season” is in full swing, leaving GlaxoSmithKline execs to enjoy enormous success in smoking-cessation product sales; and participants of online dating programs can look forward to some more “fish in the sea,” as most of these sites see somewhere around a 50 percent jump in registration this month. According to a study, 45 percent of Americans make New Year’s resolutions, a [read] Keywords: apple blogging office xml

Advance Features of Mail Attender
Mon, Jan 6th 2014 8:11a   Shoshana Mahler
In this article, I will be covering some of the most useful (and sometimes unknown) features found in Mail Attender.  Mail Attender is a robust administrative tool designed to provide complete control over the content found in Exchange and O365 mailboxes, online archives and public folders, as well as PST files located on both network shares and end-users’ machines.  For instance, if you need to ingest PST data back into Exchange, apply retention policies against these email stores or find m [read] Keywords: agent policies application archive desktop email exchange exchange microsoft network server xml

From LotusScript to Java: An Introduction
Mon, Jan 6th 2014 8:11a   Grant Lindsay
Overview This is the first part in a series of blog posts that will be targeted to IBM Notes Developers. Specifically, for those who are proficient in LotusScript and who want to learn Java. The Reason for the Series The purpose of this series is to help you get started on your journey from here (LotusScript) to there (Java). For many of us, it is easier to learn and apply something new if we can compare and contrast it with what we already know. Since you may already know programming, we will n [read] Keywords: domino ibm lotus lotusscript notes notes client ntf xpages applications java mobile server xml

IBM Connect 2014 Preview
Mon, Jan 6th 2014 8:11a   Denny Russell
Wow, we’re already discussing 2014.  Yeah, that last year went fast! It’s that time again where the holidays are over and everyone is getting back into the swing of things. And for us IBM’ers, we are now counting down the days until we land in sunny Orlando, FL.  That’s right, it’s nearing IBM Connect time - the annual gathering of fellow IBM friends for good times, some tech talk and a few drinks at the local watering hole. When I left last year, I said things would be [read] Keywords: administration connections ibm facebook integration office xml

(Re) Introduction to the Payment Card Industry Data Security Standard
Mon, Jan 6th 2014 8:11a   Harvey Coblin
Just in time for the New Year, authorities have announced that as many as 40 million debit and credit cards may have been compromised as a result of a breach of Target’s payment system. Details of how the theft occurred are still emerging, but it now appears that nearly all of the 1,797 Target stores in the United States were the… um, target… of the theft of customer name and credit card information. In light of this significant (but not unprecedented) crime, let’s revisit the topic of t [read] Keywords: policies network security wiki xml

What’s new in Discovery Attender version 3.9
Fri, Jan 3rd 2014 12:11p   Stephanie Sheaffer
Discovery Attender is a software tool designed to automate the search and collection of electronically stored information across a variety of platforms. This cost-effective solution enables in-house talent to identify and gather responsive information in a timely, defensible manner. Up and running in minutes, Discovery Attender streamlines the process of locating and producing data for electronic discovery requests, compliance, internal investigations and much more. The “What’s New&# [read] Keywords: email exchange exchange xml

Predictions for 2014: What will change about cloud computing?
Fri, Dec 20th 2013 10:17a   Melissa Moraes
It’s typical that during the last few weeks of each year, the internet is flooded with article after article with predictions for the following year. These typically are made up from various categories from consumer spending habits, to fashion trends, to technological advances. As far as the forecast of the cloud market’s shelf life, Forbes.com contributor Joe McKendrick stated his two cents yesterday on the matter: “In the spirit of prediction-making, I am offering my own. But rather than [read] Keywords: archiving email mobile sharepoint xml

Top 10 YouTube Videos: Sherpa Software 2013 Wrap-Up
Mon, Dec 16th 2013 3:16p   Melissa Moraes
As we look forward and plan for new video creation, we looked back at the most popular videos on Sherpa Software YouTube channel. From email/data management struggles to overviews of our latest product offerings, these videos are designed to provide insightful information as well as best practices within the industry. Here’s a brief countdown of the videos you’ve all viewed the most in the last year or so. Make sure to check out any that you’ve missed! #10: e-Discovery in Exch [read] Keywords: ibm notes policies archiving archive email exchange exchange microsoft network sharepoint xml

Q&A with Jeff Tujetsch: How to minimize risks when an employee leaves
Fri, Dec 6th 2013 5:11a   Melissa Moraes
Employees don’t stay in one job forever; it’s a certain fact of work life. For the IT manager, an employee transition, voluntary or involuntary, can be a file management nightmare. Sherpa Software’s Jeff Tujetsch offers practical tips to navigate and troubleshoot employee turnover.  What’s the rule of thumb for how long to keep files from an employee’s computer after they leave? JT – It must depend on the regulations that govern the company’s retention policy. If ther [read] Keywords: lotus notes desktop email laptop security server xml

INFOGRAPHIC: Results on November 2013 PST Management Survey
Tue, Dec 3rd 2013 8:17a   Melissa Moraes
A recent survey administered by Sherpa Software in November 2013 asked IT Managers questions pertaining to their PST management needs and future plans. More than 65 industry professionals participated and shared their insights. As promised, we have compiled the data and created this detailed infographic, shown below, to illustrate the results. We encourage you to share with your colleagues and send us feedback! Additionally, we appreciate your time and look forward to answering any PST managem [read] Keywords: xml

Social media statistics for 2013: How Vine became a game-changer
Mon, Dec 2nd 2013 8:15a   Melissa Moraes
Whether you Tweet your thoughts in 140 characters, Instagram a 612×612 px memory (by way of a fancy filter) or Pinterest the sangria recipe you made at last night’s dinner party, your abilities to capture and share moments with the use of social media have become limitless in the year 2013. There are at least two platforms for everything you could want to share with loved ones and connections via the internet. Social apps have grown exponentially. Instagram started out with only 13 emplo [read] Keywords: connections facebook javascript skype twitter xml

Legacy Data Cleanup with Attender Online
Wed, Nov 27th 2013 2:17p   Stephanie Sheaffer
What is legacy data? According to GCOC The Council, it is “all information that is ”inactive” – data that is stored in physical or electronic format and is not currently understood, used or managed. This includes tremendous volumes of data accumulated in files and data stores originally saved for specific reasons – disaster recovery, business needs, retention and preservation processes – that has since outlived its value.” Types of legacy data includes: emails PDFs SharePo [read] Keywords: email sharepoint xml

Results on PST Management survey: INFOGRAPHIC
Thu, Nov 14th 2013 9:24a   Melissa Moraes
A recent survey asked IT Managers questions pertaining to their PST Management needs and future plans. More than 75 industry professionals participated and shared their insights. As promised, we have compiled the data and created this detailed infographic, shown below, to illustrate the results. We encourage you to share with your colleagues or send us feedback! Additionally, we appreciate your time and look forward to answering any PST Management questions you may have; contact us at 1 (800) [read] Keywords: xml

Navigating challenges in information management
Tue, Nov 12th 2013 7:12a   Marta Farensbach
A recent blog post and supporting webinar provided advice to organizations struggling to implement effective preparedness in responding to data requests.  The article suggested methods to help resolve these challenges by strengthening the information management framework, establishing crisis teams, creating and auditing effective policies, generating accurate data maps and more.   While these steps will be helpful for any organization, the real world often poses challenges that hinder t [read] Keywords: policies best practice email xml

ARMA 2013
Mon, Nov 11th 2013 1:12p   Doug Yarabinetz
The 58th annual installment of the ARMA Conference and Expo recently wrapped up. It’s hard to imagine not coming away with a wealth of knowledge and information. And since this year’s show was held in fabulous Las Vega, that might be the only wealth you have left! This year marked the first for Sherpa Software as an exhibitor. Our staff helped contribute to the impressive turnout of 823 exhibit personnel and 2,027 professional attendees. Many of these professional attendees stopped b [read] Keywords: community email rim xml

IBM Connect 2014: Early bird registration deadline approaching
Mon, Nov 11th 2013 5:12a   Melissa Moraes
Connect with Sherpa Software at  IBM Connect 2014 to gain insights into how game-changing technology and strategies for managing data in the cloud are propelling companies to competitive heights. 
The early bird registration deadline is Dec. 13. Come to IBM Connect 2014 and learn about how Attender Online is a Software as a Service (SaaS) platform for managing a variety of electronically stored information from the cloud without moving your business-critical data off premises. The software ut [read] Keywords: ibm lotus enterprise exchange exchange microsoft xml

In case you missed it: Free webinar, “Mastering the Balancing Act” (Archive available)
Sun, Nov 10th 2013 5:11a   Melissa Moraes
Last week, 40 participants joined Mikki Tomlinson, eDJ expert, and three corporate panelists for the webinar on Mastering the Balancing Act. The panel of experts included Maryanne Siek, director of records and information management at Freeport McMoran Copper & Gold; Kathie Slotter, manager, litigation support at Southwestern Energy; and Garland Mitchell, senior manager of technology at Southwest Airlines. One of the greatest challenges of implementing and maintaining legal hold and discove [read] Keywords: archive email xml

MSexchange.org and Sherpa Software partner to host free webinar Nov. 14
Thu, Nov 7th 2013 7:12a   Melissa Moraes
Resolving Your PST Nightmares Once & for All! November 14, 2013, 1 p.m. EST The challenges related to PST management and user mailbox storage are prevalent for many organizations, but MS Exchange 2013 and Office 365 bring a new wave of initiatives to help resolve those nagging PST issues. Join Microsoft MVP, J. Peter Bruzzese and Sherpa Solutions Architect, Rick Wilson on Thursday, November 14th at 1 p.m. EST to explore the regulatory and operational challenges associated with managing PST [read] Keywords: exchange exchange microsoft office xml

Optical Character Recognition (OCR): The Sherpa Guide
Tue, Nov 5th 2013 2:13p   Harvey Coblin
Since its introduction in 2004, customers have been using Sherpa Software’s Discovery Attender  to locate email messages and other electronically-stored information containing specific text, or that meet other criteria such as age, size, etc. By far, however, it is the text searching feature that is the most widely used of all included features. Discovery Attender can search across vast expanses of data to retrieve the “needle in the haystack” needed for litigation or compliance that woul [read] Keywords: lotus notes email exchange exchange microsoft office sharepoint xml

Reflections on the Social Business Application Development Workshop
Tue, Nov 5th 2013 2:13p   Grant Lindsay
Back in September, I had an opportunity to attend a workshop organized by IBM in their Silicon Valley Innovation Center. The two-day event was entitled, “Social Business Application Development” and the majority of the workshop involved hand-on labs, writing code, configuring deployments, and testing results. In addition, there were some presentations around PartnerWorld, SmartCloud for Social Business and the IBM Social Business Platform (current and future.) Each participant (an ap [read] Keywords: collaboration connections ibm ldd lotus application applications development email gadget integration interface java javascript server wiki xml

How to consolidate your data before searching to save time and money
Tue, Nov 5th 2013 2:13p   Jeff Tujetsch
Performing discovery for custodians can present unique challenges including additional expenses and work. Most often, when a legal department requests that a custodian’s mail be searched, the scope is to not only include the active mail file, but also the past nnn (e.g. 36) months of restores. That is a lot of duplicate data that is searched for each custodian. What do I mean by duplicate data? Let me explain. Let’s say that John Smith is one of the custodians, and his active mail fi [read] Keywords: domino archive database email xml

File management with IBM Connections: How to avoid clutter
Tue, Nov 5th 2013 2:13p   Denny Russell
File management is a common problem among many IT administrators. And with the popularity around IBM Connections, many companies are looking into better ways of managing its data. Many IBM Connections users have implemented the ‘Files’ application. The reason seems to be the same for most: to get better control of their files and attachments (in emails). When a user sends an email with an attachment to multiple people, it doesn’t seem too bad, right?  But then, you see that o [read] Keywords: administration connections ibm lotus notes application applications email linking network xml

Advance Features of Archive Attender
Tue, Nov 5th 2013 2:13p   Shoshana Mahler
Did you know that you can apply retention policies against your Archive Attender archives?  Or that you can remove stub links in Exchange once they reach a certain age?  There are several features within all of our products that many customers are unaware of at this time, but it is our goal that once you are finished reading this blog along with those to come in this series, that you will have a better understanding of some of these lesser-known features; we’ll start with Archive Attender. [read] Keywords: policies archive email exchange exchange microsoft properties xml

How to achieve a successful PST migration: Helpful tips
Tue, Nov 5th 2013 12:13p   Rick Wilson
In a recent Sherpa survey, a surprising percentage of respondents indicated that they were planning a project to control or eliminate PST files in their organizations. It seems the popularity of archiving within Microsoft Exchange, either on-premises or in the Office365 cloud, has prompted a resurgence of interest in the topic of managing PST data. It’s easy to understand why: PST files are consistently difficult to manage and prone to corruption – but the real driver behind this trend see [read] Keywords: agent archiving archive desktop exchange exchange microsoft mobile network office outlook xml

Government turns to Sherpa Software for specialized information retention needs.
Fri, Nov 1st 2013 6:12a   Melissa Moraes
Did you know that more than 250 local, county and state IT departments turn to Sherpa Software to help them implement retention policies, establish archiving protocols, search content and manage the life cycle of their electronic data? Our products for both Microsoft users and IBM users are specifically suited for government by offering quick installations and deployments, easy-to-use interfaces, flexible architectures and robust feature sets. Without defined retention policies and archival pro [read] Keywords: ibm lotus notes policies archiving desktop exchange exchange microsoft xml

ARMA International’s Hot Topic blazes the trail to information solutions
Thu, Oct 31st 2013 9:15a   Melissa Moraes
ARMA International’s Hot Topic covers the latest topics in information management that professionals in records management need to be on the cutting edge. Here are  some of the topics they’re diving into, complete with tips to help you manage your information effectively. The BIG DATA Explosion: How to Extract Value, Minimize Risks – Making big data work for you Big Data – Strategic Asset or Corporate Risk & Burden (Web Seminar) The Shift In Information Control - eDiscovery of [read] Keywords: email exchange exchange microsoft mobile sharepoint xml

Interview: Kevin Ogrodnik, president of Sherpa Software
Mon, Oct 28th 2013 9:16a   Melissa Moraes
Kevin Ogrodnik is the president and CEO of Sherpa Software, a Pittsburgh-based software and solutions company that has been in operation for more than 12 years. Here are some facts about Sherpa Software: I recently sat down with Sherpa’s President & CEO Kevin Ogrodnik, to ask him a few questions about Sherpa Software. MM: How did the company get its start? KO: In 1998, a customer came to us for a custom solution – we developed the product and won their business. At that point we saw [read] Keywords: lotus notes community email exchange exchange microsoft xml

A guide to cloud computing for small businesses
Fri, Oct 18th 2013 6:12a   Melissa Moraes
By Rick Wilson Business News Daily recently published this guide to Cloud Computing for Small Businesses. Sherpa Software agrees with Sara Angeles: we live in a world that is changing every day, one in which it is critical that small business owners obtain what they need as soon as they require it, and it should be accessible from a computer, tablet or mobile phone. Business executives find it more important than ever to have immediate access to whatever information they desire, no matter their [read] Keywords: policies email exchange exchange microsoft mobile network security xml

25 tech terms every entrepreneur (or everyone) should know
Thu, Oct 17th 2013 6:12a   Melissa Moraes
By: Denny Russell Business News Daily created this article for the entrepreneur, so useful that we think everyone should keep it handy to help an organization, as a whole, understand IT language. This can be used as an essential reference guide for your employees to understand industry terminology from CMS to SaaS. As an IT Manager, you can use this to help your clients, company execs and colleagues better understand what you do. The glossary of terms, much more expansive in Business News Dail [read] Keywords: server xml

Visit Sherpa Software at ARMA LIVE!
Tue, Oct 15th 2013 6:13a   Melissa Moraes
Sherpa Software is looking forward to meeting you if you’re attending the 58th Annual ARMA Annual Conference and Expo coming up October 28-30 at the Venetian Congress Center in Las Vegas. ARMA Live! Conference 2013 (ARMA 2013) offers inspiring speakers to motivate, the best in the business to educate, and cutting-edge best practices and technology tools to stimulate your quest for career growth. For records management professionals, Sherpa Software’s cloud and on-premises software and se [read] Keywords: administration archiving email enterprise xml

The top 3 risk zones of a company email system: How to avoid the red zones
Mon, Oct 14th 2013 9:12a   Melissa Moraes
The top three risk zones that create dangerous vulnerabilities for a company’s email system are social media, use of personal email accounts and Internet use.  Sherpa Software’s Rick Wilson suggests that all three risks are easily rolled up into one key issue, and that’s lack of employee awareness. Common knowledge in the IT industry does not always filter through an organization and employees have limited understanding of the ways in which unintentional activities can compromise an emai [read] Keywords: administration policies consulting database email exchange exchange network xml

Email becoming an investigative tool
Fri, Oct 11th 2013 6:13a   Melissa Moraes
When an unfortunate situation emerges such as those reported by CNN in this State Department investigation, it is expected that an organization’s entire email system to become part of the investigation. Jeff Tujetsch, senior vice president of Domino product development, follows the trends and suggests that since an organization is liable for all the content held in its system, it is imperative that companies have a clear set of procedures and tools in place should a document discovery requ [read] Keywords: domino notes development email xml

Advice for the IT pro: Just plan to be sued
Thu, Oct 10th 2013 6:12a   Melissa Moraes
By: Jeff Tujetsch When it comes to litigation, it’s not a matter of if a company will be sued, but when and by whom. Avoiding the issue or thinking that your company is not vulnerable can be a stumbling block in proper business planning and crisis management. Damaging evidence can be found within anyone’s email environment, from legal issues and contract disputes to human resources matters such as racial discrimination, provocation and sexual harassment. Being proactive and doing a [read] Keywords: lotus notes policies archiving archive email exchange exchange microsoft xml

Communication strategy for IT professionals
Wed, Oct 9th 2013 6:12a   Melissa Moraes
By: Marta Farensbach Just a little explaining goes a long way. ARMA International, a nonprofit trade association for record management professionals, cites that 93 percent of Fortune 1000 companies currently enforce a document retention policy. While this is good news, the reality is that less than 35 percent reported that they actually enforce those policies on a regular basis. It takes diligent coordination to enforce a staff culture that leads to effective control, and that’s not always pop [read] Keywords: policies email network xml

How can you protect your company?
Mon, Oct 7th 2013 9:11a   Melissa Moraes
Research suggests that more than 50% of today’s workplaces have fired an employee for a transgression related to email, and will be ordered by court or regulatory commission to produce electronic information. Most organizations will eventually be involved in legal action. However, most IT managers report feeling inadequately prepared to address legal issues surrounding electronic information. Is your company ready to take on these kinds of issues?  Marta oversees the development and growth [read] Keywords: development email microsoft xml

Solutions for Email Archiving
Tue, Oct 1st 2013 6:13a   Melissa Moraes
By Jeff Tujetsch Sherpa Software experts suggest IT administrators must tackle four key challenges when it comes to dealing with email archiving: slow inbox response times, low value data on company servers, electronic discovery and lost productivity due to unorganized data. By archiving email, organizations can protect corporate data, locate specific content quickly, have a record of important communications, manage the lifecycle of specific data and be prepared in the event of litigation. Arc [read] Keywords: policies archiving archive email exchange exchange microsoft network xml

Cloud Revenues Soaring, Enterprise SaaS Tops Predictions – News from ComputerWeekly
Mon, Sep 30th 2013 8:21a   Melissa Moraes
ComputerWeekly’s Archana Venkatraman reports that the cloud computing sector will grow at a pace of 36% every year, with revenues falling just shy of $20 billion by the end of 2016. Among the sub categories, the PaaS (platform as a service) layer accounted for nearly a quarter (24%) of the total public cloud revenue in 2012. But the research report estimates the segment to experience the fastest growth between 2012 and 2016 – a projected compound annual growth rate of 41%. Another cloud seg [read] Keywords: enterprise xml

Policies Mean More than Good Business
Tue, Sep 24th 2013 9:17a   Melissa Moraes
It’s more than good business… Rick Wilson has increased capabilities for countless Sherpa clients – helping IT managers to assess business requirements and create effective policies for email archiving and retention. Rick Wilson speaks to a trade show attendee about their business needs. The ability to selectively archive information is not only good business practice, it’s often legally essential. Information can be easily moved to a secure location, users can be given access rights wh [read] Keywords: policies archiving archive development email exchange exchange microsoft xml

Protect Your Company from Legal Liability
Mon, Sep 23rd 2013 9:11a   Melissa Moraes
Today’s IT managers know that issues in email management include enforcement of retention policies, search and archive solutions, reduction of storage space and protection of document authenticity. Sherpa Software’s Shoshanna Mahler, technical support specialist, suggests that maintaining email policy reduces costs, increases efficiency and can help protect a company from legal liabilities. Quite plainly, an organization is liable for the information it keeps. A common mistake is to attempt [read] Keywords: lotus notes policies archive email xml

News for IT Managers
Wed, Sep 18th 2013 6:12a   Melissa Moraes
By: Kevin Ogrodnik Did you know that a new comprehensive tool exists for or Microsoft Exchange email management? Sherpa’s Mail Attender version 5.0 offers full Exchange 2013 and Office 365 support. One of the most important benefits of the upgrade is the ability to facilitate migration to Exchange 2013 or Office 365. You can prepare files for migration based on age, size, content and a variety of other criteria. Since Mail Attender treats users’ mailbox and online archive as separate stor [read] Keywords: archive email exchange exchange microsoft office xml

Microsoft Making News
Mon, Sep 16th 2013 7:12a   Melissa Moraes
By: Rick Wilson Microsoft announced that the company is adding auto-scaling for web apps to its Azure cloud-computing platform. This will allow developers to dynamically scale their cloud server capacity on Azure automatically as needed. Users can, of course, set a maximum and minimum number of servers to run at any given time. Enabling this feature just takes a few clicks in the Azure management console, and in addition to setting the number of servers to use, developers can also set a target C [read] Keywords: exchange exchange microsoft server xml

Managing Email Overload
Mon, Sep 16th 2013 6:12a   Melissa Moraes
Osterman Research reports state that during a typical year, a user will send and receive over 23,000 emails and generate a minimum 1.1 gigabytes of email storage. Making matters worse, 24% of these emails will contain attachments. Sherpa Software’s Srinivasan Balaji produces email solutions designed to centrally manage and protect your organization’s corporate assets, archive business records and reduce administration time and expense while minimizing your liabilities. Sherpa Software’ [read] Keywords: administration archiving archive email exchange exchange microsoft xml

Cloud vs. In-house: Making the best decision for your company
Thu, Sep 12th 2013 6:12a   Melissa Moraes
For many companies, the question is whether to keep their data in-house or on a cloud server. According to Sherpa Software’s Rick Wilson, solutions architect, either solution could be applicable. Deploying a solution in the cloud requires trusting some aspects of your security to a third party whereas in-house deployments mean you have direct control over those same security concerns. You have to consider if your hosting provider can demonstrate that it has proper physical security procedures [read] Keywords: email exchange exchange microsoft mobile network security server xml

Managing the Digital Deluge: How Large Volumes of Data Are Becoming Increasingly Common
Mon, Sep 9th 2013 10:15a   Rick Wilson
As professionals in the IT world, we understand the complexities and expense associated with managing large volumes of data – we deal with it every day. Those challenges are a bit more difficult to convey to a CEO, CFO or other manager who has often been targeted (often by storage providers) with countless messages of how  ”storage is cheap.” I recently ran across a very informative infographic that truly illustrates the enormity of growth in unstructured data. Compiled by [read] Keywords: policies email exchange exchange microsoft office security sharepoint xml

Using Mail Attender to Perform Public Folder Migrations
Mon, Sep 9th 2013 10:15a   Harvey Coblin
Whichever version of Exchange you’re running, you already know that Sherpa’s Mail Attender is a powerful tool for managing an Exchange environment. Were you aware that Mail Attender can also be used to perform public folder migrations? While Microsoft offers a mechanism for migrating public folders, Mail Attender simplifies the process while also adding versatile filters enabling  the user to set conditions over what content is actually moved. Access to public folders (both legacy a [read] Keywords: email exchange exchange microsoft profile properties server xml

Legal Benefits of a Defined Retention Policy: Lessons from a Road Trip
Mon, Sep 9th 2013 10:15a   Srinivasan Balaji
As someone involved in product development and delivery, I had the rare privilege of going on site to assist and train a customer in the deployment and use of Sherpa products as part of a professional services engagement. But, as is typically the case with such situations, it turned into a forum for exchanging ideas and an opportunity to share some of the lessons we’ve learned from our past experiences in order to help a customer as they formulate a plan to implement their corporate policies. [read] Keywords: lotus notes policies archiving archive desktop development email exchange exchange interface microsoft network server sharepoint xml

Discovery Attender 3.9; Come on Down!
Mon, Sep 9th 2013 10:15a   Marta Farensbach
The latest version of Discovery Attender will be on its way to customers in a few short weeks. Due to release in just over a month, here is a preview of what the development team has been working on for this new 3.9 version. OCR for Searching To the delight of many users, Discovery Attender 3.9 will be adding two new features to assist with the searching of text in image and scanned documents.  No longer will a separate process be needed to deal with non-searchable PDF files.  Instead, Opt [read] Keywords: development email exchange exchange microsoft properties security sharepoint wiki xml

10 Ways to Keep Textbook Prices Low for Your College Student: Thinking Outside the Campus Bookstore
Mon, Sep 9th 2013 9:16a   Melissa Moraes
It’s that time of year for the older kids – back to college to continue their education. While high school students are most worried about a fresh new “first day of school outfit,” many college students (and especially parents) are a ton more concerned about the rising price of textbooks each semester. This day in age, a class textbook is easily upwards of $200, and that’s only for one class (among the average six or seven classes per full-time semester). With this kind of estimat [read] Keywords: community email facebook xml

IBM Connections Explained, Part III: What is Stored, and What Isn’t
Mon, Sep 9th 2013 8:15a   Denny Russell
Companies open to and actively adopting social platforms, such as IBM Connections, are finding success around the globe in terms of conducting business internally. With the inception of programs such as these, companies are finding it easier to collaborate and share data.  Gone are the days of one-to-one email communication on big projects; in with the modern era of sharing information once amongst the team and allowing others to read, comment and connect with you. The age of communities, blo [read] Keywords: connections ibm archive community db2 email xml

Minimizing Common Headaches for Domino Administrators: New Service Offerings
Mon, Sep 9th 2013 8:15a   Jeff Tujetsch
We have been busy with creating some new offerings that are all a hybrid of products and services. When most people hear the word product, there is a common thought as to what is being referenced. However, when people hear the word services, it has many connotations. At Sherpa, we also have multiple meanings for the word services. However, in this context, the word does not mean that Sherpa would be sending someone on-site to perform professional services. Instead,  it means that we provide a p [read] Keywords: domino archive database email outlook server xml

What’s new in Discovery Attender in 2013?
Mon, Sep 9th 2013 8:15a   Jeff Tujetsch
So far this year, we have been adding quite a bit of functionality to Discovery Attender for Lotus Notes. Most of the changes are due to customer requests, but some are the result of ideas that fellow Sherpas have had. With all of the new functionality, we thought it was time that we summarized the highlightable features (no pun intended), by category. These features are for versions 8.1.36 – 8.143 (inclusive). We have also included the version in which the feature was released for your re [read] Keywords: administration agent domino lotus notes application applications archive database profile server xml

Free Infographic: Where are you housing your data? IT Admins Weigh In!
Wed, Sep 4th 2013 9:14a   Stephanie Sheaffer
A recent survey, with 104 respondents, asked IT admins questions pertaining to their ESI (electronically stored information). Here’s what they had to say! Free Infographic: Where are you housing your data? IT Admins Weigh In! from Sherpa Software If you'd like to learn more, please contact a Sherpa representative at information@sherpasoftware.com or 1.800.255.5155 [read] Keywords: email xml

Structured and Unstructured Data: What is It?
Mon, Aug 26th 2013 8:13a   Sherpa Software
If left unmanaged, your data can become overwhelming, making it difficult to procure information you need when you need it. While software (including Sherpa’s) is designed to address archiving, e-discovery, compliance, etc., the overarching goal is most always the same: to make managing and maintaining data a  feasible task. In this post, you’ll see two types of data you’re accustomed to working with, paying close attention to the differences between structured and unstructure [read] Keywords: archiving database email exchange exchange microsoft xml

Let’s Win This Second Half
Fri, Aug 2nd 2013 10:30a   Stephanie Sheaffer
By Steve Turyan The summer months give everyone an opportunity to relax, enjoy some sunshine (hopefully) and steal away for a few days on a family vacation or away from the office. Being the sports fanatic that I am, I always view the summer as half-time. A chance to step away, look back on what you’ve accomplished in the first half and make the necessary adjustments so that we can step out firing in the second. I equated this to sports, but this also is a great analogy for our business. S [read] Keywords: email office xml

The Sherpa Approach: Why a Data “Garage Sale” is Essential to Your Migration
Tue, Jul 23rd 2013 12:14p   Ned Bacheson
Migration, the process of moving from the use of one operating environment to another, is a source of constant change within IT departments across the globe.  What were once periodic events, migrations are now becoming an on-going process needing continuous management.  Whether the impetus for migrating is a platform conversion (for example, Lotus Notes to Exchange, or vice versa), a new version release (like Microsoft Exchange 2013) or the adoption of a cloud-based email solution (such as Off [read] Keywords: lotus notes email exchange exchange microsoft office xml

Gensui Acme Imaging – Episode 5: Archive Consolidation
Mon, Jul 15th 2013 12:15p   Stephanie Sheaffer
By Grant Lindsay The following is part four of an ongoing fictional story, based on a true-to-life situation. (If you would like to get caught up, parts one, two, and three are also available.) The names of companies and people are fictitious, but the situations they face are the same as those faced by many companies. Perhaps, as you read the events unfolding at Gensui Acme Imaging, you will see similarities to the challenges you face as well as ways to meet them. Gensui Acme Imaging — Episo [read] Keywords: archive email xml

WPC 2013 Wrap-Up
Fri, Jul 12th 2013 12:18p   Stephanie Sheaffer
WPC (World Partner Conference) 2013 just wrapped up and what a week of excitement, networking, and opportunities! WPC is a global gathering of top Microsoft partners, which provides the roadmap and inspiration to activate and drive joint business. In addition to the impressive line up of speakers, headlined by Steve Ballmer himself, there were hundreds of sessions, partners from 160+ countries and entertainment options galore. Content this year focused around the modern era of computing: Cloud [read] Keywords: connections notes email enterprise exchange exchange microsoft networking xml

7 Keys to a Successful IBM Connections Deployment
Fri, Jul 12th 2013 9:15a   Denny Russell
In part one of the IBM Connections Overview we looked at what it is and how to use it. Now that you have that basic understanding, we want to look at best practices for successfully rolling this platform out to users within organizations. I’m not referring to the technical specifications required for setting up and installing the system, I’m referring to the end-user experience.  Getting your users to implement and love the new technology and make it part of their daily routine is [read] Keywords: connections ibm community email facebook linkedin wiki xml

Exporting Domino messages to .eml
Thu, Jul 11th 2013 1:15p   Jeff Tujetsch
More and more we are hearing that companies need to convert Domino email messages into EML files. So what is EML and how are the messages viewed? What is EML? EML is a common file extension for email messages. The EML message will contain plain ASCII text headers and also the main body of the message (which may contain attachments, embedded graphics, links, etc.). These attachments may be any file type (e.g. pictures, spreadsheets, etc.). An EML file that is text-only is usually relatively sma [read] Keywords: domino archive database email microsoft outlook xml

Off the Topic: Accidental Inventions that Changed the World
Thu, Jul 11th 2013 1:15p   Ned Bacheson
Accidents occur on a daily basis.  Although the world generally looks at accidents as an unfortunate experience, experts estimate that somewhere between 30 and 50 percent of all scientific discoveries are in some way accidental.  Accidents actually have played a key role in society.  It’s been said that you learn a lot more from your mistakes than your successes, and sometimes these mistakes can end up changing the world.  Below are a few accidental inventions that play a vital role in tod [read] Keywords: connections nsd R4 rim xml

Thinking About BYOD
Thu, Jul 11th 2013 1:15p   Marta Farensbach
Organizations of all sizes and industries are addressing the phenomena of Bring Your Own Device (BYOD), including here at Sherpa Software.  With the proliferation of mobile computing, popularity of telecommuting, implementation of Software as  a Service (SaaS)_ and cloud-based applications, allowing employees to use their own laptops, tablets and smart phones for work-related tasks is becoming more common.  Advantages such as improved mobility – working from anywhere; productivity ̵ [read] Keywords: policies applications email integration mobile network password security virtualization virus xml

From Email Management to Information Governance
Thu, Jul 11th 2013 10:15a   Srinivasan Balaji
For over 12 years, Mail Attender for Exchange has been the flagship Sherpa product for the Exchange platform. From its humble beginnings, offering a very granular method of identifying email to delete in Exchange 5.5 and 2000, it has evolved and grown, responding to changes in email management needs within the market. Mail Attender leverages, and at times even augments, the improvements that came with each new version of Exchange. Over the years, Mail Attender’s capabilities have grown beyond [read] Keywords: archive development email exchange exchange microsoft mobile network office sharepoint xml

Understanding the Sherpa Keyword Tester
Thu, Jul 11th 2013 10:15a   Harvey Coblin
Despite the myriad of features in Sherpa Software’s Attender products, a large percentage of the support calls we receive are questions about how to craft effective search syntax for keyword searches. Originally introduced in Discovery Attender for Exchange, one of the most useful features is, sadly, one of the most overlooked. The Choose Keywords tab hosts a Test button which  invokes a Keyword Tester that allows you to evaluate your search syntax to ensure that it will return the result [read] Keywords: exchange exchange microsoft xml

Mail Attender Version 5; Supports Office 365 & Exchange 2013
Wed, Jul 3rd 2013 12:17p   Stephanie Sheaffer
This video is intended to provide a preview of new features introduced in Mail Attender version 5.0. Existing customers should watch this before installing or updating to 5.0. Version 5.0 includes a roll-up of all hotfixes that were previously released for version 4.7 with the addition of several new key features. The following sections describe a few of the noteworthy features added to Mail Attender in version 5.0. New Features List: Support for Exchange 2013, Support for Office365, 64-bit Supp [read] Keywords: email exchange exchange office xml

Expanding Your Information Governance Reach
Wed, Jul 3rd 2013 12:17p   Rick Wilson
Recently, we’ve been spending a lot of time thinking about the tasks associated with Information Governance and what tools can aid in that effort. It seems clear that information management and risk mitigation are key components of any successful information governance program. Sherpa Software’s products assist hundreds of customers to do just that with email content, but we are committed to expanding that focus even more. The proliferation of storage (whether cloud-based or on local [read] Keywords: agent application desktop email exchange exchange microsoft network office server sharepoint xml

Considerations When Migrating From Notes to Exchange
Wed, Jun 19th 2013 9:17a   Harvey Coblin
Watch our new video! Organizations change email platforms for a variety of reasons. Sometimes it’s to take advantage of a specific feature in the new system, or it can be the result of a merger or acquisition where one entity’s email needs to be converted in order to create a cohesive environment. At Sherpa Software, we offer content solutions for both the Lotus Notes and the Microsoft Exchange platforms. From time to time, we do see customers transition from one of these popular email syst [read] Keywords: calendaring lotus notes quickplace applications archiving database email exchange exchange microsoft mobile server sharepoint vm xml

Attender Online Update!
Mon, May 13th 2013 7:14a   Stephanie Sheaffer
General improvements were recently made to Sherpa’s new SaaS platform, Attender Online, including: Added the ability to set a person or server to unmanaged, so these item will not be processed by a policy. Added the resolved member views to groups and policies. Setup application gives the option to skip configuration on upgrades. Added recoverable processing to Attender Online service. 64 Mapi Support. Attender Online is a Software as a Service (SaaS) platform for managing a variety of e [read] Keywords: policies application exchange exchange microsoft server xml

Thanks for meeting us in St Louis at IamLUG!
Mon, May 13th 2013 7:14a   Stephanie Sheaffer
Sherpa Software had a great time talking about our new Data Decryption services as well as our other Notes products last week in Missouri at the 4th annual IamLUG meeting; not only did we get a chance to talk shop with the attendees, but our infamous “Beanie” hats made a huge comeback, as well. Lotus User sports Sherpa’s infamous beanie at IamLUG The turnout at the show was very nice and the attendees all seemed engaged in discussions, demos and or course, Sherpa had the ever popular [read] Keywords: lotus notes email xml

Proactive Steps for Effective Response to Litigation
Fri, May 3rd 2013 1:17p   Marta Farensbach
The recent post Information Management is the Key mentioned several steps that are recommended to help organizations effectively handle legal discovery.  Additionally, it covers vital data requests such as subpoenas, governmental inquiries or even internal investigations.   This post will provide some more detail on how these steps should be implemented to reduce disruption and improve efficiency.   This advice should be particularly useful for companies whose processes are missing o [read] Keywords: policies apple email profile xml

Managing ESI from the Cloud: An Introduction to Attender Online
Fri, May 3rd 2013 1:17p   Harvey Coblin
Legal changes have brought a new level of challenge to IT administrators and corporate compliance officers in the last several years. In an era of HIPAA rules and Sarbanes-Oxley regulation, defining and enforcing formal document retention policies is critical for maintaining regulatory compliance and preparing for potential litigation. The Sarbances-Oxley act is particularly stringent, making it a crime to alter or destroy documents, including electronic documents and communication, that might b [read] Keywords: agent policies archiving email exchange exchange instant message microsoft security sharepoint xml

Announcing Mail Attender v5.0
Fri, May 3rd 2013 1:17p   Shoshana Mahler
If you’ve heard the rumors, they are true – Mail Attender v5.0 is currently being developed and will be released this summer! Mail Attender is a comprehensive tool for Microsoft Exchange email management.  In addition to getting a facelift, Mail Attender v5.0 is going to have three major enhancements. First, Mail Attender v5.0 will have full Exchange 2013 support.  Although Exchange 2013 is relatively new, we have heard from several organizations that are planning to migrate.  If you [read] Keywords: agent policies archive desktop email exchange exchange microsoft network office outlook xml

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