| Recent Blog Posts
Don’t be next! Minecraft Third-Party Suffers Security Breach|
Fri, Apr 29th 2016 9:04a Sherpa Software
By now, you have heard of the security breach suffered by a Minecraft third party called Lifeboat which caused roughly 7 million user passwords to be penetrated or hacked. The even more unfortunate part? It happened months before Lifeboat admitted to the breach. By not being transparent, users were put at risk for further breaches. This lack of communication could have affected users who use the same password for multiple accounts and brands, like Lifeboat, need to understand that breaches
8 Reasons to visit Pittsburgh, PA|
Tue, Apr 26th 2016 4:31p Kayla Badini
Pittsburgh marathon weekend is upon us and this city is about to have hundreds of guest cross one of the many bridges to participate in the DICK’S Sporting Goods Pittsburgh Marathon, Half Marathon, Relay and more. Once you have picked up your race packet and explored the David L. Lawrence Convention Center at the GNC Live Well Pittsburgh Health and Fitness Expo full of vendors, entertainment, etc., you may want to spend your evening exploring what Pittsburgh has to offer. Not joining us fo
How IT can take the lead in Information Governance projects|
Wed, Apr 20th 2016 9:09a Rick Wilson
Instituting a structured information governance (IG) program has evolved from being little more than an interesting
research project to a business critical initiative within many organizations. In fact, there is a groundswell of support building for formalizing the leadership
role of Chief Information Governance Officer (CIGO) within the corporate hierarchy.
Many resources, including Sherpa’s own white paper series “Building a Corporate Information Governance
Program” and the EDRM
How IT can meet the demands of eDiscovery & Policy Enforcement|
Tue, Apr 12th 2016 11:06a Harvey Coblin
A company’s email system is arguably the center of their corporate communications. Not only is it the centerpiece in the actual message content, but also as a mechanism for sharing files and documents that can be transmitted and retransmitted across the organization. As such, an email system is a likely target for eDiscovery requests in the event of litigation.
For companies starting down the path of developing an information governance program, including records retention and eDiscovery (or a
WHITE PAPER: An Introduction to PCI and PII: Securing Your Organization’s Data|
Tue, Mar 29th 2016 8:32a Kayla Badini
Just about every day, the national headlines include stories about data breaches that have compromised the security of thousands or even millions of confidential electronic records, often containing credit card or social security numbers. Usually, this occurs at organizations found to be in violation of various regulations or industry standards designed to prevent such incursions. These notable hacks and thefts have prompted organizations to look to their own policies to avoid becoming the nex
The Results are in! eDiscovery 2016 Survey|
Wed, Mar 23rd 2016 11:47a Kayla Badini
A recent survey asked eDiscovery, Legal and IT professionals questions pertaining to their eDiscovery projects and needs. More than 250 industry professionals participated and shared their insights. As promised, we have compiled the data and created a detailed infographic to illustrate the results.
Click here to download the infographic now!
we appreciate your time and look forward to answering any of your eDiscovery questions.
email@example.com | www.sherpasoftware.com | 1.800.255
Bridging the chasm between IT and Legal – (Part 2 of 2)|
Tue, Mar 8th 2016 9:06a Jeff Tujetsch
IT and Legal must work hand-in-hand in order to allow your organization to be profitable and successful. By developing a thorough plan and properly implementing the right tools, you can create a cohesive team.
In Part 1 of this series, we provided insight into how you can strengthen the relationship and collaboration between IT and Legal by addressing: Why collaborate? and Where to start?
Part 2 will focus on What tasks require collaboration? and When should the partnership begin?
What tasks r
Why bring eDiscovery in-house?|
Tue, Mar 8th 2016 9:05a Marta Farensbach
Traditional models of eDiscovery have involved collecting electronic files from email servers, file shares and other data repositories, then handing if off wholesale to outside vendors for culling, processing and review. With the advent of effective in-house software and solutions, more and more organizations are looking to in-sourcing as an effective method to reduce costs and gain control of their eDiscovery processes. This article will discuss the reasons why moving eDiscovery in-house can be
Deleting Data from a Device: Is it really gone?|
Tue, Feb 23rd 2016 4:19p Sherpa Software
We’ve all had to delete data from our devices, whether the plan was to sell or just dispose of them. Of course, we try to remove all confidential information, pictures, emails and files so that they cannot be accessed by someone else and when we permanently delete the data files, we typically empty the recycle bin to ensure that they have been removed. But is it all really gone?
The answer is a definitive no. According to Webopedia, “Files that are moved to the recycle bin (on PCs) or
Off-the-topic: 5 Winter Getaway Ideas|
Tue, Feb 9th 2016 9:19a Sherpa Software
Once the holidays pass and the snow finally settles, cabin fever is sure to kick in. Don’t get stuck in the usual winter rut; try any of the five getaway ideas below to shake things up. Your family will thank you!
Indoor waterpark – You’ve skied, rode sleds, built a snowman, and just about every other basic winter activity, but now you’re bored. Thanks to places like Kalahari Resorts & Conventions, located in Sandusky, OH, you and your kids can experience summer months ahead of time
Altitude IG Updates for January|
Tue, Feb 2nd 2016 9:43a Sherpa Software
The new Altitude IG updates for January are being released at the end of the month. The update includes several new legal hold notification features:
Automated re-sending of the hold notice if the custodian has not acknowledged the hold within a defined timeframe
Periodic email reminders to custodians that are part of ongoing holds
Automatic email to inform custodians when they have been released from a hold
The option to CC other users of a hold notifications (i.e. an employees man
Sherpa’s Top 10 Must Reads!|
Tue, Jan 26th 2016 9:42a Kayla Badini
As 2016 kicks off, you’ve most likely heard “new year, new you” more times than you can count. New resolutions, new goals, new perspective, new, new, new. We too look at the New Year with a view toward developing great new content. But while starting off the year with new and exciting content is expected, we can’t help but reflect back on the great content that was created in the past but is just as relevant today. Sherpa is always striving to keep you up-to-date with the latest indu
Fri, Jan 22nd 2016 2:41p Harvey Coblin
In my article on reducing eDiscovery costs in last month’s Sherpa newsletter, I made mention of an automated document review technique known as Predictive Coding. As discussed in the article, the primary expense involved in the eDiscovery process isn’t so much in the actual gathering of the relevant documents, but in the lengthy process of manually reviewing them to determine which are responsive, privileged or just plain irrelevant. Also known as technology-assisted review, predictive codin
January 2016 Newsletter|
Tue, Jan 12th 2016 11:32a Kayla Badini
The post January 2016 Newsletter appeared first on Sherpa Software.
Bridging the chasm between IT and Legal (Part 1 of 2)|
Mon, Jan 11th 2016 9:08a Jeff Tujetsch
In today’s litigious world of business, one of the most important relationships is between IT and Legal. These two departments must be in sync for any eDiscovery and/or policy management process to be successful. Both are necessary players and the business will not properly function without these two departments realizing they must work together, in order to succeed.
This article will provide some insight into how you can strengthen the relationship and collaboration between IT and Legal i
A Rose by Any Other Name: It’s All Information Governance|
Fri, Jan 8th 2016 4:31p Marta Farensbach
Many articles focused around information governance (IG) discuss the framework in terms of data collections, legal holds, and other eDiscovery related tasks. By limiting IG to a specific eDiscovery focus however, these commentaries lose the full strategic scope of what information governance really entails. In actuality, every IT process that touches electronically stored information (ESI) falls under the domain of a comprehensive information governance program. Diverse fields such as security
Reducing eDiscovery Costs|
Fri, Jan 8th 2016 4:16p Harvey Coblin
There’s no doubt that litigation is expensive. When the added expense of producing and reviewing electronically stored information (ESI) is added, the costs can become mind boggling.
Case in point – In the highly publicized Apple Inc. v. Samsung Electronics Co. series of lawsuits over smartphone patent infringements, Samsung was required to produce 11.1 million documents. Of these, 880,000 were eventually delivered to Apple. The total cost paid to eDiscovery vendor UBIC, according to Sa
New Federal Rules of Civil Procedure (FRCP) amendments to Rule 37|
Thu, Jan 7th 2016 10:47a Kristin Mager
Noteworthy changes have been made to the Federal Rules of Civil Procedure (FRCP) affecting the legal discovery of electronically stored information (ESI) as of December 1, 2015. These amendments were in response to the growing volume of ESI targeted in the large number of civil litigations. Revisions to these rules have not taken place since 2006. In the interim, issues arising from the cost of processing, reviewing and producing ESI plus the confusion in contradicting court opinions require
Sherpa’s Top 10 Highlights of 2015|
Wed, Jan 6th 2016 2:14p Kayla Badini
A new year is upon us which means it’s time to reflect on the year that was. For Sherpa Software, 2015 was exceptionally exciting. Altitude IG, our signature SaaS platform, has continued to evolve, providing IT professionals with the most comprehensive set of tools for their eDiscovery and information management related challenges. Supporting our customers like Cal-Maine Foods, Inc. and the Cleveland Browns as well as our annual tradition of giving back to our local community are always at the
Data Profiling 101|
Mon, Dec 28th 2015 9:46a Kristin Mager
By definition, data profiling measures the data one has available in an existing source and determines the accuracy, completeness, and other statistics and information relating to one’s data. The importance of measuring this is to learn if existing data can be easily used, to provide metrics on the quality, and to assess the risk involved in integrating the data. With data profiling, one can understand the challenges early within a project and avoid delays and increasing costs. Data prof
November 2015 Newsletter|
Wed, Dec 23rd 2015 3:08p Kayla Badini
The post November 2015 Newsletter appeared first on Sherpa Software.
Understanding Litigation Holds|
Mon, Dec 21st 2015 5:00p Rick Wilson
If you are new to the topic, the term litigation hold refers to an organization’s responsibility to preserve potentially relevant information when they are party to a dispute, already named in a litigation or have the reasonable expectation of being involved in litigation. Several years ago amendments to the Federal Rules of Civil Procedure (FRCP) expanded the scope of what constitutes relevant information to include electronically stored information (ESI) such as email, documents, etc.
“Holiday Giving Tree” continues to shine for more than a decade|
Mon, Dec 21st 2015 1:19p Sherpa Software
From monetary donations to Children’s Hospital of UPMC Pittsburgh to “adopting” a family in need, Sherpa employees never miss an opportunity to give back and help those less fortunate. This year, a “Holiday Giving Tree” will serve as the beacon of this very cause.
The Domestic Violence Services of Southwestern PA (formerly known as Washington Women’s Shelter, Inc.) is an organization focused on increasing awareness of domestic violence and its effect on the community. Employees have
CASE STUDY: Cal-Maine Foods uses Altitude IG for Migrating Data|
Wed, Dec 16th 2015 10:20a Kayla Badini
“Altitude IG has saved us hundreds of hours and, more than that, it was so simple and took the stress out of the project” – Logan Hayes, Cal-Maine IT Department
Cal-Maine Foods, Inc. is the largest producer and marketer of shell eggs in the United States. In fiscal 2015, they sold over 12 billion shell eggs, which represents approximately 23% of domestic shell egg consumption.
In this case study, Cal-Maine will explain:
Challenge at hand
The solution and how the brand came to its de
Discovery Attender Features: Filtering Options|
Mon, Dec 14th 2015 12:52p Marta Farensbach
The flexibility offered by the search criteria in Discovery Attender allows users to fine tune criteria to pinpoint specific documents that satisfy eDiscovery and other requirements. In this latest installment of the series, highlighting the lesser known features of Discovery Attender (see previous posts for other topics), we will explore the choices available using the post-search filtering options that helps users further refine their result sets. The features dedicated to filtering are
CASE STUDY: The Cleveland Browns Score Big with Sherpa Software’s Altitude IG®|
Wed, Dec 9th 2015 1:47p Kayla Badini
“The results and support have been great and we are looking forward to conducting our review process quicker and easier” – Brandon Covert, Director of IT, Cleveland Browns
The Cleveland Browns implemented Sherpa Software’s Altitude IG platform for eDiscovery and policy management. This feature rich tool would enhance collaboration between IT and legal allowing them to organize the overall process.
This case study highlights the Cleveland Browns’ experience, inc
Discovery Attender: Automatic Labels|
Wed, Dec 9th 2015 9:13a Marta Farensbach
Continuing our series on lesser known features of Discovery Attender, this article hopes to encourage users to spend some time with Automatic Labels. Introduced back in version 3.0, this option piggy-backs onto the search process to apply a label (or tag) to any result item that matches a secondary set of criteria entered by the user.
Traditionally, if a user wanted to add a secondary set of search criteria, they would run another search or index the result set which can add hours to produc
5 Steps to Take When You Receive A Corporate Policy Directive|
Thu, Dec 3rd 2015 10:43a Harvey Coblin
Retention polices are the core of a strong Information Governance strategy. They are enacted for a variety of reasons, from complying with government regulations to creating a proactive and defensible litigation response plan. Below are five steps to think about if you are tasked with developing a corporate retention policy:
Create a data inventory.
It may sound obvious, but you need to know what data is in your organization and where it is located before it can be secured. To help gain th
The Essential Guide for Understanding & Executing Legal Holds|
Fri, Nov 27th 2015 9:49a Kayla Badini
“A business simply cannot afford the risk or cost of operating without an established and tested plan for litigation”
Too frequently, organizations are unprepared for litigation that comes their way. Regardless of other projects or problems competing for attention, a business simply cannot afford the risk or cost of operating without an established and tested plan for litigation. A critical component of that plan is a proper legal hold strategy.
In this paper, we’ll review key details abou
Data Migration Options for Archive Attender|
Tue, Nov 17th 2015 6:43p Marta Farensbach
Many companies are migrating electronically stored information from on-premises deployment to cloud based data stores. As part of this transition a number of customers are researching the interaction of these online offerings with Sherpa Software’s products. The good news is Altitude IG, Sherpa’s latest platform, has been designed since its inception to enforce policy, analyze data and provide eDiscovery searching in Office 365. Sherpa also offers options, outlined in this post, for cu
Coming Soon for Discovery Attender, Version 4.0|
Fri, Nov 13th 2015 5:16p Marta Farensbach
At Sherpa Software, we believe that customer feedback is the key ingredient in creating a reliable product and a credible brand. Your requests certainly formed the backbone of new features we will be including in Discovery Attender 4.0, which is currently under development. Users have been clamoring for enhancements in three particular areas: reporting, performance, and more search options. We’re happy to report that the new functionality for 4.0 adds updates in all these areas.
Wake up and smell the information trends: an education in eDiscovery|
Thu, Nov 5th 2015 9:54a Doug Yarabinetz
I am often derided by my co-workers for organizing all my ‘save-worthy’ emails in folders. It’s a fairly rudimentary system of classification but it helps me find what I need quickly rather than searching through thousands of old emails for a subject or sender I can’t even recall. One such folder that is busting at the seams is labeled ‘Educational.’ This is the folder I use to collect any relevant emails with information, attachments, or links to industry specific educational
Off the topic: Become a tailgating all-star|
Thu, Nov 5th 2015 9:10a Stephanie DiPaolo
Tailgating – it’s what you get when you mix fall, football, and food. Many claim it’s an art form rather than a science. Nonetheless, each region has their own traditions; those that have been perfected over the years. So when you’re invited to a tailgate (or throw your own tailgating event), the pressure of becoming the next tailgating master can be quite overwhelming. Fortunately, we’ve got you covered. Below is a list of the essentials from preparation to recipes to activities. All
Coming Soon for Discovery Attender, Version 3.92|
Thu, Nov 5th 2015 9:09a Marta Farensbach
At Sherpa Software, we believe that customer feedback is the key ingredient in creating a reliable product and a credible brand. Your requests certainly formed the backbone of new features we will be including in Discovery Attender 3.92, which is currently under development. Users have been clamoring for enhancements in three particular areas: reporting, performance, and more search options. We’re happy to report that the new functionality for 3.92 addresses updates in all these areas.
Three Need-to-Know Components of Legal Hold|
Thu, Nov 5th 2015 9:07a Jeff Tujetsch
Legal hold. What does it mean to you? Ask one person and you will be told that it means the preservation of data for the custodians within an eDiscovery process. Ask another and the answer is the notification process (with optional acknowledgment) to all involved custodians. So, which is the right definition? Actually, they both are and that’s where the confusion lies. Legal hold means different things to different people and unless there is full clarity on the subject, assumptions are mad
Why SMBs Need Policy Management & Enforcement|
Thu, Nov 5th 2015 9:06a Rick Wilson
A recent study conducted by AIIM, Association for Information and Image Management (www.aiim.org/research), reported that 52 percent of the members surveyed are actively working toward implementing a content management process within their organization. Results from a Sherpa Software survey correlate AIIM’s findings with a sound 50 percent of respondents indicating they have a mandate to enforce a policy directive targeting electronic content:
Click the image above to view the infographic.
Why Data Mapping is Critical to Managing Corporate Data|
Thu, Nov 5th 2015 9:02a Harvey Coblin
“There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don’t know. But there are also unknown unknowns. These are things we don’t know we don’t know.” – Donald Rumsfeld
“Know your data. Unknown unknowns are a no-no.” – Sherpa Software
Tangible assets are easy to define, and presumably, to find. These are the things your company owns – cash, inventory, real estate, equipment,
Important Exchange 2016 Information for Mail Attender Clients|
Tue, Nov 3rd 2015 9:17a Rick Wilson
On October 1, 2015 Microsoft announced the general availability of Exchange Server 2016. This release has particular significance for Sherpa Software clients who are using Mail Attender for Exchange. For over a decade, Sherpa’s Mail Attender product has utilized the MAPI connection method to provide our clients with rich mailbox management capabilities. In Exchange Server 2016, Microsoft has deprecated support for MAPI in lieu of the more modern Exchange Web Services (EWS) connection method. T
Top 10 Horror Movies for Halloween|
Thu, Oct 29th 2015 10:52a Kayla Badini
You’ve got your pumpkins carved, bought all your candy for the trick-or-treaters, and your costume ready. What’s left but to sit down and watch a horror movie to complete your Halloween weekend?! If you are not sure which classic to pick, Rotten Tomatoes has compiled a list of the best-reviewed movies of all time complete with all the zombies, vampires, serial killers , monsters and more to give you nightmares for weeks to come.
10. Rosemary’s Baby – A 1968 movie starring Mia Farrow, Joh
[Video] Sherpa Altitude IG: An Overview|
Mon, Oct 26th 2015 9:18a Stephanie DiPaolo
Introducing Sherpa Altitude IG, the complete, cost-effective solution for Information Governance & eDiscovery. Altitude IG provides a comprehensive suite of tools to support multiple organizational functions from a single platform. Offering a high degree of flexibility, Altitude IG allows information professionals to craft a solution that best fits their individual information governance and eDiscovery needs.
Watch the video to learn more!
The post [Video] Sherpa Altitude IG: An Overview ap
Altitude IG October 2015 Updates|
Tue, Oct 20th 2015 8:41a Sherpa Software
The Altitude IG October update introduces new features for policy management and eDiscovery modules as well as a few administrative additions. The following list details the changes:
eDiscovery Module Updates:
Allows Groups to be added as eDiscovery Custodians
DeNISTing of search results*
Added an option to provide the full-text of original documents and emails when viewing search result details on the console
Policy Management Module Updates:
Added an action to Copy/Move messages from O365
Organizing Your ESI Closet: Preparing for eDiscovery|
Thu, Oct 15th 2015 10:18a Kayla Badini
It has been said that eDiscovery is the tail that wags the information governance (IG) dog. This idiom deftly describes scenarios for companies that drag their feet in managing their information assets until they are forced into applying ad hoc measures to answer critical litigation or compliance requests. Without effective information management, these standard tasks become costly, inefficient, last-minute scrambles. If this happens often enough or becomes expensive enough, the impetus to ena
Infographic: Two-Question Survey on Policy Enforcement and eDiscovery|
Mon, Oct 12th 2015 10:08a Stephanie DiPaolo
We asked information professionals two questions regarding policy enforcement and eDiscovery.
Have you been tasked with enforcing a policy directive?
How many total hours/week does your team spend on eDiscovery?
More than 115 people from eight different industries responded. From those responses, we created an infographic of the results. Click on the image below to download!
The post Infographic: Two-Question Survey on Policy Enforcement and eDiscovery appeared first on Sherpa Software.
White paper: Understanding Data, The Value of Reporting and Analytics to Your Business|
Mon, Oct 12th 2015 10:05a Stephanie DiPaolo
Using reporting and analytics software, your internal teams can assemble and analyze organizational data to identify key details from data sets before outside counsel is brought in for eDiscovery.
When was the last time you looked closely at your organization’s unstructured data? What insights did you gain that you used to inform business decisions? If you’re not able to answer those questions, trust us, you’re not alone. Despite its value, data or information reporting and analytics is
White paper: Understanding Data, The Value of Reporting and Analytics to Your Business|
Wed, Oct 7th 2015 4:23p Stephanie DiPaolo
Using reporting and analytics software, your internal teams can assemble and analyze organizational data to identify key details from data sets before outside counsel is brought in for eDiscovery. When was the last time you looked closely at your organization’s unstructured data? What insights did you gain that you used to inform business decisions? If […]
Infographic: Two-Question Survey on Policy Enforcement and eDiscovery|
Wed, Oct 7th 2015 9:29a Stephanie DiPaolo
We asked information professionals two questions regarding policy enforcement and eDiscovery. Have you been tasked with enforcing a policy directive? How many total hours/week does your team spend on eDiscovery? More than 115 people from eight different industries responded. From those responses, we created an infographic of the results. Click on the image below to […]
Automating Policy Management|
Wed, Sep 30th 2015 2:32p Kristin Mager
In today’s technology-driven world, many tasks have become automated. From automatic bill payments to monitoring home surveillance and online shopping these automated processes have made our lives more efficient and allow us to spend time on other tasks. When it comes to policy management though, is it better to automate the processes or continue to […]
eDiscovery Goes Virtual|
Wed, Sep 23rd 2015 3:30p Doug Yarabinetz
Large enterprises are no stranger to eDiscovery. Whether it’s because of their sheer size, complexity, or the compliance demands their specific industry dictates, eDiscovery is an ongoing process that is so common, it is embedded within their core DNA. These large organizations often have eDiscovery departments entirely dedicated to responding to eDiscovery requests initiated by […]
Altitude IG September Updates|
Thu, Sep 17th 2015 3:26p Rick Wilson
The Altitude IG September update introduces new features for the eDiscovery, Reporting & Analytics and Policy modules as well as some administration updates. The following list details the changes in each area: eDiscovery Module Updates Added an option to exclude particular labels when creating an eDiscovery collection (i.e. “collect all but the results labeled Privileged”) Added the ability for each user […]
Targeting Recurring Calendar Entries with Mail Attender|
Wed, Sep 16th 2015 1:47p Harvey Coblin
Mail Attender for Windows, Sherpa’s mailbox and PST management and migration solution, has many uses. One of its more common uses is to locate documents that meet some age criteria and either delete or archive them. Typically, these types of Rules specifically target email messages, but occasionally the Rules are pointed at Calendar entries as […]
The Evolution of Data Storage|
Wed, Sep 9th 2015 9:59a Marta Farensbach
As Sherpa Software celebrates 15 years of providing information governance solutions to our customers, what better way to see where we’ve come from than to take a peek at history? Today, huge amounts of data are being created and stored at record rates, and the cloud has become the major storage medium. But how did […]
September 2015 Newsletter|
Tue, Sep 1st 2015 4:24p bhat67i
The post September 2015 Newsletter appeared first on Sherpa Software.
4 Steps to information management|
Tue, Sep 1st 2015 3:30p Sherpa Software
An EMC Digital Universe Study last year predicted that by 2020 there will be nearly as many digital bites as there are stars in the universe. With that correlation, to say that managing ESI is a growing problem would be a gross understatement. What we outline below are four high-level steps for creating an information management structure […]
Gravity, physics, and the mysteries of dark data|
Thu, Aug 27th 2015 1:03p Harvey Coblin
Cosmologists and astrophysicists have long hypothesized about the existence of “dark matter,” a mysterious, invisible substance inferred by the gravitational behavior of the large-scale structure of the universe. While unseen by telescopes, dark matter may account for most of the total mass of the cosmos, and its presence explains such esoteric observances as the […]
Are eDiscovery Policies a part of your risk management plan?|
Tue, Aug 25th 2015 12:50p Kayla Badini
Electronic discovery (also called eDiscovery) refers to any process in which electronic data is sought, located, secured, and searched often with the intent of using it as evidence in a legal case. Discovery of electronic records has become a concern in litigation, government and regulatory investigations. Having policies in place to manage and store this […]
Off the topic: 10 must-do fall activities|
Mon, Aug 24th 2015 1:08p Stephanie DiPaolo
The crisp air and chilly nights have begun rolling in, which means it’s time to soak up the last few weeks of decent weather. If you’re like most people, you can’t believe how fast summer went this year and you’re determined to make the most of the fall season. Before you know it, we’ll all […]
Policies for your organization’s IG strategy. Classification, we don’t need no stinking classification.|
Mon, Aug 24th 2015 1:05p Jeff Tujetsch
Just because you’ve created retention policies for email and files, it in no way means you are done. Actually, the fun is about to begin. First and foremost, you are never actually done with information governance (IG). The process is something that lives as long as you have data, and new data is growing at […]
Afraid of the dark data?|
Mon, Aug 24th 2015 1:03p Rick Wilson
Throughout our blog, we’ve provided a substantial amount of content about how to prepare for and implement an information governance initiative within your organization. Most of that advice is geared toward managing information that your governance team knows about. As is often the case, putting a plan in place to manage information that you don’t […]
The value of filtering & culling in eDiscovery|
Mon, Aug 24th 2015 1:01p Marta Farensbach
Gathering electrically stored information (ESI) for the purposes of litigation is a common task for an IT department. Often this takes the form of a ‘collect everything’ approach and with it huge volumes are sent out for processing and review. Without a pre-search step, which filters this information, companies are missing an excellent chance to […]
Finding PCI & PII in Your Organization|
Wed, Aug 19th 2015 3:14p Marta Farensbach
Just about every day, the national headlines include stories about data breaches that have compromised the security of thousands or millions of confidential electronic records, often containing credit card or social security numbers. Usually, these occur at organizations found to be in violation of various regulations or industry standards designed to prevent such incursions. These notable hacks and thefts have prompted organizations to look […]
Small Business & Policy Enforcement: Why it Matters|
Wed, Aug 12th 2015 3:28p Marta Farensbach
Many companies in the small or medium business (SMB) space assume that information governance and policy management concerns are solely the domain of large enterprises. That misconception couldn’t be further from the truth. SMBs are bound by the same regulations and are exposed to many of the same risks as their larger counterparts. Regulatory requirements, […]
[INFOGRAPHIC] 5 Reasons to Use Sherpa Altitude IG|
Wed, Aug 5th 2015 8:38a Stephanie DiPaolo
Choosing an information governance (IG) vendor is no easy task. Most organizations are asking themselves: What value will an IG solution provide me and my team? Is there an IG vendor that I can trust? Does a single platform exist that can manage all of our needs? Are those applications easy to install and use? […]
Should Dark Data be brought to light?|
Fri, Jul 24th 2015 10:10a Kristin Mager
Dark data has become a topic of interest for many companies over the last few years. So, is the term as scary as it sounds? What is dark data? Gartner defines dark data as “the information assets organizations collect, process and store during regular business activities, but generally fail to use for other purposes (for […]
Searching for External Email Messages|
Tue, Jul 21st 2015 11:33a Harvey Coblin
Customers often ask how to use Discovery Attender to identify messages sent from or to someone outside their organization. When dealing with a single domain, say sherpasoftware.com for example, the search is straightforward. You would simply use ‘Address’ as your criteria, and on the Search Wizard’s ‘Choose address’ page, use the ‘Find Any Address listed […]
The future of cloud email and why it’s here to stay|
Wed, Jul 15th 2015 9:49a Marta Farensbach
Cloud-based email offerings have become one of the hottest trends and is a consideration for IT departments across the globe. By migrating email to hosted providers, companies allow vendors to handle all the pesky details of hardware and network management while they focus on their own core business. Because of this, many organizations have seen improved efficiency and […]
White Paper – “EDiscovery – On-Demand vs. On-Premises”|
Thu, Jul 9th 2015 9:48a Marta Farensbach
SaaS, hosted, and on-demand – oh my! New eDiscovery solutions have popped up everywhere as vendors catch up with the rapid shift to the cloud – a trend that has overtaken the world of information technology. These changes are happening quickly. According to IBM, over a quarter of the world’s applications will be available in […]
Altitude IG – Platform Updates for July|
Wed, Jul 8th 2015 11:57a Rick Wilson
The Altitude IG July update introduces new features for the eDiscovery, Reporting & Analytics and Administration modules. The following list details the changes in each area: eDiscovery Module Updates eDiscovery searches can be configured to return the full text of a portion of the search results set. When creating a search, the number of full-text results to return (between 100 […]
Off the topic – What happens online in 60 seconds and social media as a game changer|
Tue, Jul 7th 2015 11:42a Stephanie DiPaolo
If you’re reading this, then you are one of the billions of people participating in online activity each and every day. Sure, that’s not a surprising fact, but are you aware of the staggering amount of updates, additions, and interactions that occur in just one minute? Think about it. Whether you send emails, post on […]
Musings on Chip & PIN – or – Don’t Cry for Me, Argentina|
Tue, Jul 7th 2015 11:35a Harvey Coblin
As part of the technical support team at Sherpa Software, I often receive calls asking how to use our eDiscovery tools to scan for Payment Card Industry (PCI) data, whether it’s located in email messages or attachments or on file shares. In the past, I’ve written extensively about the recent rash of credit and debit […]
Policies for your organization’s IG strategy. Piles of files!|
Tue, Jul 7th 2015 11:34a Jeff Tujetsch
In a previous blog article, I talked about what to consider when creating retention policies for email. I spoke about things to consider when managing messages. Now, it’s time to talk about the elephant in the room- files. Many email administrators think that messages would win the prize for existing in the most locations and […]
Improving eDiscovery: Creating a tighter collaboration between Legal & IT|
Tue, Jul 7th 2015 11:32a Rick Wilson
One of the intriguing benefits that organizations can realize as they move toward a more integrated information governance strategy is improved collaboration between interdepartmental teams. This is especially true of collaboration between legal and information technology – two groups that often exhibit a rather acrimonious relationship. It’s not difficult to understand how the rift between […]
July 2015 Newsletter|
Wed, Jul 1st 2015 4:22p bhat67i
The post July 2015 Newsletter appeared first on Sherpa Software.
Newly-released industry content: information governance, eDiscovery, and IT|
Thu, Jun 25th 2015 8:32a Stephanie DiPaolo
Sherpa prides itself on providing up-to-date, helpful content to all information professionals. Newly-released in June are three handbooks highlighting key industry topics, including: information governance eDiscovery information technology With more than a dozen authors, Sherpa’s blog is jam-packed with industry articles. Whether you like a quick read or an in-depth feature story, we’ve got you […]
What’s Holding Up Your Legal Hold?|
Mon, Jun 22nd 2015 11:43a Sherpa Software
Information governance and eDiscovery are our focus at Sherpa Software, and you can’t discuss either without mentioning Legal Hold. The legal hold process (also called litigation hold, these terms are used interchangeably), is part of eDiscovery and therefore also falls under the larger umbrella category of information governance. The Federal Rules of Civil Procedure require an […]
Mitigating Fraud with Internal Investigation Software|
Tue, Jun 16th 2015 4:24p Sherpa Software
Fraud is a pretty alarming scenario for any company, whether it be large or small, and it can be particularly alarming when the fraud, or suspected fraud, is internal. A company needs to swiftly handle a suspected fraud situation with finesse and without creating too much fear within the work environment. If other employees get […]
Is your workplace environment the right fit?|
Thu, Jun 11th 2015 4:05p Kristin Mager
An employee’s workplace environment plays a key role in job satisfaction and motivation. People are more productive when they work in an environment that allows for personal and professional growth. While money can be a motivator for many, the environment can play a larger role in performance. If you dread coming to work each day, […]
Now Available! Archive Attender 4.3|
Thu, Jun 11th 2015 8:37a Marta Farensbach
A new version of Archive Attender for Exchange, Sherpa’s mailbox and PST data archiving solution, has been released and is now available for download. This update is highly recommended for Archive Attender users as it contains a number of fixes and enhancements to increase performance and usability. Some of which include: Searching Customer requested features […]
eDiscovery Concerns: a priority among information professionals at MER Annual Conference|
Thu, Jun 4th 2015 11:08a Sherpa Software
Sherpa Software recently participated in the National Conference on Managing Electronic Records (www.merconference.com) in Chicago. MER typically attracts a large number of legal, records management and information technology professionals who are responsible for information governance (IG) initiatives within their organizations. In addition to seeing customers who are currently using Sherpa products to help managed their […]
No, it’s not like riding a bike.|
Wed, May 27th 2015 10:55a Harvey Coblin
At Sherpa Software, we try to engineer our tools to be as simple and intuitive as possible. We also try to build in a lot of power and flexibility to give our customers the maximum value for their purchase. Unfortunately, those two goals aren’t necessarily compatible. That issue is compounded by the fact that many […]
Technical Support: a Competitive Cheer Competition Every Day|
Tue, May 19th 2015 2:18p Shaun Cooper
I have been in the technical support field for over 15 years in one capacity or another. My daughter has been a competitive cheerleader for six years and a Hip Hop dancer for two of the six. Needless to say, when I started working for a software company in a technical support capacity, I didn’t […]
Records Management, Legal and IT: Can’t we all just get along?|
Mon, May 11th 2015 3:47p Doug Yarabinetz
In any organization, when the conversation turns toward electronically stored information (ESI), it almost always revolves around three core groups. These individuals are the lucky few whose daily routines center on the management of that information and they include legal and/or compliance, records management and of course IT. Despite the fact that they all, at […]
To demo, or not to demo: that is the question|
Mon, May 11th 2015 3:33p Kayla Badini
So, you are evaluating new technology solutions. And why not, in most cases software will help your business run faster and more efficiently. Despite the ease with which you make the call to explore new solutions, the process for evaluating them is not so easy. Traditionally, there have been two key ways to truly experience […]
Leaders, Cheerleaders & Workers, Oh My!|
Mon, May 11th 2015 8:27a Kayla Badini
It’s always interesting when you have a company event to watch how people participate in the process. Each person tends to take on a role and assimilate themselves accordingly. For example, you have the leaders, the problem solvers, the cheerleaders, the workers, and the thinkers/strategist among others. I’m sure that each of you can understand […]
Join Sherpa Software at MER (May 18-20)|
Tue, May 5th 2015 2:34p Sherpa Software
Explore practical solutions to challenges facing the records management community MER is the only conference exclusively focused on addressing the key operational, technical, and legal issues associated with the life-cycle management of electronic records. Through formal sessions, associated networking events and exhibitors, MER seeks to provide attendees with innovative and practical solutions. Sherpa Software has […]
Building a Collaborative eDiscovery Team|
Tue, May 5th 2015 2:31p Rick Wilson
Over the last decade, the need to perform electronic discovery (eDiscovery) has become a fact of corporate life. What began in 2006 as a legal mandate prompted by amendments to the U.S. Rules of Civil Procedure, has rapidly spread to jurisdictions in other parts of the world. Whether the need to search for electronically stored information is […]
Pt 2 – Policies for your information governance (IG) strategy. Let’s talk email!|
Tue, May 5th 2015 2:30p Jeff Tujetsch
In my last article, I talked about where to start with your information governance (IG) strategy. If you recall, I advised to focus on email management policies first because it is still the most searched data store for most companies and is easy to get your arms around. Email is stored centrally on designated servers […]
Is it Information Governance or File Analysis?|
Tue, May 5th 2015 2:30p Marta Farensbach
Anyone researching Information Governance (IG) will encounter the topic of File Analysis. Initially, these disciplines were related but not equivalent. However as technology grows more all-encompassing, a new class of tools has been deployed which offer end to end file analysis, classification and remediation (FACR). These processes form an essential building block for establishing an […]
Tomato-Tomahto, eDiscovery & Information Governance|
Tue, May 5th 2015 12:47p Marta Farensbach
The relationship between eDiscovery and Information Governance (IG) is one of shifting perspectives and is often defined differently by diverse experts. Are they two different words for the same thing, can they be used interchangeably and why does it matter? One opinion seems to be that eDiscovery is based upon or synonymous with Information Governance, while another strong belief is that eDiscovery is, […]
May 2015 Newsletter|
Fri, May 1st 2015 9:56a bhat67i
The post May 2015 Newsletter appeared first on Sherpa Software.
March 2015 Newsletter|
Sun, Mar 1st 2015 9:55a bhat67i
The post March 2015 Newsletter appeared first on Sherpa Software.
January 2015 Newsletter|
Thu, Jan 1st 2015 2:51a bhat67i
The post January 2015 Newsletter appeared first on Sherpa Software.
November 2014 Newsletter|
Sat, Nov 1st 2014 8:51a bhat67i
The post November 2014 Newsletter appeared first on Sherpa Software.
September 2014 Newsletter|
Mon, Sep 1st 2014 8:49a bhat67i
The post September 2014 Newsletter appeared first on Sherpa Software.