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Latest 7 Posts
Discovery Attender Features: Compare Searches
Fri, Jul 25th 2014 46
EDiscovery Software Basics: How & Why
Thu, Jul 17th 2014 72
Is there a place for tapes in today’s information governance strategies?
Mon, Jul 14th 2014 99
Take me out to the ballgame
Mon, Jul 7th 2014 107
Attachments: Can’t live with them, can’t live without them
Mon, Jul 7th 2014 170
Product centricity vs. customer centricity at Sherpa
Mon, Jul 7th 2014 82
The future of information governance: What to expect
Mon, Jul 7th 2014 86
Top 10
The Sherpa Approach: Why a Data “Garage Sale” is Essential to Your Migration
Tue, Jul 23rd 2013 975
Risk assessment: It is worth the work!
Mon, Jan 6th 2014 766
IBM Connect 2014 Recap
Fri, Jan 31st 2014 758
IBM Connect 2014: Attendee survey results (Free infographic)
Wed, Feb 12th 2014 728
White paper: How to use IBM Connections for projects & more
Mon, Feb 17th 2014 702
Social Collaboration – What’s in your future?
Mon, Jan 6th 2014 634
Attender Utilities for Notes: Installer Updates
Tue, Jan 7th 2014 623
The Evolution of Electronic Information Lifecycle
Mon, Jan 6th 2014 614
Advance Features of Mail Attender
Mon, Jan 6th 2014 613
Microsoft Making News
Mon, Sep 16th 2013 442


Sherpa Software
 
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Recent Blog Posts
46


Discovery Attender Features: Compare Searches
Fri, Jul 25th 2014 8:11a   Marta Farensbach
As part of our series in exploring the lesser-known features of Discovery Attender, this post focuses on Compare Searches, a useful option when culling and collecting data for eDiscovery purposes. It is not uncommon to produce a set of results only to have requestors add additional keywords, expand a date range or include other criteria to find additional results […] [read] Keywords: xml
72


EDiscovery Software Basics: How & Why
Thu, Jul 17th 2014 6:12a   Stephanie DiPaolo
A 2013 Science Daily report concluded that 90 percent of all of the world’s electronic data had been created in the two years prior to the study with no sign of slowing down. Companies are completely awash in data. Now imagine that you are a company lawyer putting together a case for trial; for example, […] [read] Keywords: xml
99


Is there a place for tapes in today’s information governance strategies?
Mon, Jul 14th 2014 12:12p   Mark Slabinski
Whether hated, loved, or regarded with ambivalence, backup tapes are still a part of the information governance (IG) landscape at many organizations. Although they are rapidly being phased out in many companies, tapes are the lumbering dinosaur of disaster recovery plans; slow, physically bulky and often part of an older, unstructured backup strategy. Tracking, monitoring […] [read] Keywords: xml
107


Take me out to the ballgame
Mon, Jul 7th 2014 10:15a   Marta Farensbach
Here at Sherpa, we work hard providing information governance solutions that are reliable and affordable. But our days are not just about developing products, working with customers and writing blog articles – not at all. We like to enjoy ourselves as well;  and what better way to do so, than to take full advantage of […] [read] Keywords: xml
170


Attachments: Can’t live with them, can’t live without them
Mon, Jul 7th 2014 9:13a   Jeff Tujetsch
Email attachments. Just the very word sends shivers up and down the spines of email administrators everywhere. This is because attachments probably cause more infrastructure issues in a company’s email environment than anything else. Now,  that is not to say that attachments are bad or not useful; they serve an important purpose in every company. […] [read] Keywords: email xml
82


Product centricity vs. customer centricity at Sherpa
Mon, Jul 7th 2014 9:13a   Harvey Coblin
There’s a lot of talk within marketing circles about product centricity vs. customer centricity, and this got me thinking: where is it that Sherpa Software fits? We’ve been putting out great software products (if I may say so myself) for nearly 15 years – but we’re also very solution-oriented and have long strived to provide […] [read] Keywords: xml
86


The future of information governance: What to expect
Mon, Jul 7th 2014 9:13a   Doug Yarabinetz
I posted a blog a few weeks ago to wrap up Sherpa Software’s experience at the Managing Electronic Records Conference (MER) 2014 called Murmurs of MER.  In that post, I promised to expand on several concepts that caught my attention during this enlightening event that focused a great deal of time and attention on the topic of […] [read] Keywords: xml
94


Information governance certification: AIIM vs. ARMA
Mon, Jul 7th 2014 9:13a   Rick Wilson
Those of you who read this blog regularly are aware that Sherpa has traditionally created tools that solve a particular information management challenge, such as enforcing email retention policies or performing eDiscovery. While those products have historically performed well, we’ve started addressing a new market mandate to identify, track, manage and dispose of information assets […] [read] Keywords: policies email xml
135


Off-the-topic: The 17 best trip tips for a great vacation
Mon, Jul 7th 2014 9:13a   Mel Moraes
Something as simple as planning for a vacation has gone from hectic to convenient in the last 15 years or so; all of a sudden, we are given the privilege of user-review sites, and getting to do the research all on our own rather than meeting with a travel agent to figure out our plans. […] [read] Keywords: agent xml
111


Information governance and records management: A question of strategy vs. tactics
Mon, Jul 7th 2014 9:13a   Mark Slabinski
The distinction between information governance (IG) and records and information management (RIM) represents the future of corporate information management and one of the greatest challenges facing companies today. When a company wants to overhaul how it manages information, figuring out the balance between IG and RIM is often the first stumbling block. It starts with […] [read] Keywords: rim xml
75


Just around the corner – Discovery Attender 3.91
Mon, Jul 7th 2014 8:12a   Marta Farensbach
Currently in beta, Discovery Attender 3.91 will be released to a general audience in just a few weeks.  Included in this release are some helpful new features: Enhanced SharePoint Support Discovery Attender has supported the searching of document libraries in SharePoint 2007 and 2010 for some time. This new version extends that support to SharePoint […] [read] Keywords: sharepoint xml
109


End of Support for Archive Attender 3.5
Wed, Jul 2nd 2014 2:12p   Marta Farensbach
Support for Archive Attender 3.5 will be ending on December 15th 2014.  After this date, older Archive Attender versions up to and including 3.5 SP4 will not be patched, updated, nor will support be provided by Sherpa Software. Customers currently using Archive Attender versions 3.5 and older are highly encouraged to upgrade to the current version […] [read] Keywords: archive xml
167


Office 365 roadmap: What to expect
Wed, Jul 2nd 2014 6:11a   Stephanie DiPaolo
Calling all Microsoft Office 365 users -Microsoft recently released the roadmap for the latest version!  To keep you informed on what to expect, check out the following list which explains the more significant changes: Apps for Excel Online and Office Preview for Word Online: Like the desktop versions of Excel and Word, apps will be coming […] [read] Keywords: desktop email exchange exchange microsoft office xml
110


Off-the-topic: ESNet, A glimpse at future networking
Thu, Jun 26th 2014 8:11a   Nicole Barthel
There’s been some hype around network connection speed lately, specifically broadband speed. In 2011, Google released its own fiber-to-the-premises broadband service, called Google Fiber. This caused a huge splash in the world of connectivity when Fiber claimed to be “100 times faster than today’s average broadband speeds. ”1 The majority of the country has yet to see […] [read] Keywords: google network networking xml
96


White Paper | EDiscovery in an Information Governance World
Thu, Jun 26th 2014 8:11a   Marta Farensbach
Continuing our focus on Information Governance (IG), a new whitepaper is now available from Sherpa Software.  Originally introduced as a blog post eDiscovery in an Information Governance World has been expanded to provide more detail to help practitioners and others understand the role of eDiscovery in overall information management field.  Click on the button below […] [read] Keywords: xml




171


Justifications for Software Upgrades
Fri, Jun 13th 2014 9:12a   Mark Slabinski
Recently, Microsoft made waves in the corporate world by announcing that they were shuttering support for their popular operating system, Windows XP. Despite widespread adoption of Windows 7 in recent years (with 54% of current OS market share), the now decade-old XP still clocks in at second with 19% market share. Many companies around the world using XP as their main OS find themselves scrambling to either upgrade their systems or leave themselves at risk for security breaches. So, how does th [read] Keywords: archive development exchange exchange microsoft outlook security xml
116


White Paper | Building Your Information Governance Roadmap (CIGP Part 2)
Mon, Jun 9th 2014 12:15p   Rick Wilson
The first part of this series introduced the topic of information governance (IG) and underscored the importance of viewing information as a valuable corporate asset that must be tracked, managed and disposed of at the end of its useful life. In order to institute that oversight, using a structured methodology such as Sherpa’s Corporate Information Governance Program (CIGP), was suggested. The CIGP outlines four phases that can be used to plan and execute your governance program. In this white [read] Keywords: xml
147


Discovery Attender: A glowing recommendation
Tue, Jun 3rd 2014 10:14a   Mel Moraes
We were very pleased to see that David Cowen, a known blogger for his “Hacking Exposed: Computer Forensics Blog” writings, has both downloaded our free trial of Discovery Attender and blogged about it as a product recommendation for eDiscovery solutions. His write-up included the following: If you are like me then searching, de-duplicating and producing email for review is one of the banes of your existence. You would think that such a fundamental task would have been solved in the [read] Keywords: blogger email exchange exchange microsoft xml
137


Murmurs of MER 2014 (Managing Electronic Records)
Wed, May 28th 2014 1:11p   Doug Yarabinetz
Deep breath….and exhale. I just returned from a quick and jam-packed visit to the windy city for the Managing Electronic Records (MER) 2014 show, and thought I would share a few MER murmurs, post-show fashion. This year marked the 20th anniversary of the MER conference, but it happens to be the inaugural event for both myself and for Sherpa Software. We sent a fairly-sized delegation to represent, based in part on the very targeted audience. This is a group of individuals at the higher en [read] Keywords: collaboration integration network networking rim xml
224


Best (but not most followed) practices
Wed, May 21st 2014 10:11a   Mark Slabinski
Best practices often fall by the wayside when programs are implemented quickly, and then immediately run with little consideration toward training or documentation. Proactive maintenance and correct usage of features can help dramatically reduce the amount of time and energy spent on unnecessary actions. I’ve put together a list of common issues that users can likely encounter in three of our products when best practices are not followed. In Archive Attender, the best practice is to maintain [read] Keywords: archive best practice database server sql xml
181


Information Governance: What IT professionals need to know
Fri, May 16th 2014 1:15p   Rick Wilson
EDiscovery and computer forensics expert Karen Schuler, along with Rick Wilson, VP of Strategy & Solutions at Sherpa Software and an AIIM-Certified Information Governance Practitioner, discuss the fundamentals of what a good information governance strategy should include. The video below will provide you with a better understanding of the key roles that IT professionals play in delivering corporate-wide governance initiatives and managing eDiscovery efforts. In this webinar archive, Schul [read] Keywords: archive xml
304


Sherpa Software shares industry expertise, best practices for information governance at MER 2014
Thu, May 15th 2014 1:11p   Mel Moraes
Join Sherpa Software and other records management professionals at Managing Electronic Records 2014 in Chicago Sherpa Software will be sharing industry experience and best practices as they demonstrate their information governance solutions at the upcoming Managing Electronic Records (MER) conference. For the first time this year, Sherpa Software will be on site at MER with their leading industry experts. Attendees can stop by and chat with Rick Wilson, an AIIM-Certified Information Governance [read] Keywords: development exchange exchange xml
206


Why use an Enterprise Social Network?
Fri, May 2nd 2014 10:12a   Denny Russell
‘Social’ is not a fad or the latest buzzword (although the word may disappear sooner than some think), but really a way of getting work done. For those that have been around for a while, think about when email started; I know I personally installed a IBM Lotus Notes 4.0 server back in 1996 to get a company up and running on email.  It was crazy at the time to think how we could ‘communicate’ with those in the office and clients or business partners around the globe. It o [read] Keywords: collaboration ibm lotus notes community email enterprise network office server twitter xml
232


Reducing the cost of email management
Fri, May 2nd 2014 9:12a   Jeff Tujetsch
What is email management? That is a question that will evoke many different answers, but the common theme would be that it involves the automatic deletion and/or archiving of messages. That seems like a valid statement – but the fact is, email management is more than deleting or archiving messages that have reached a certain age. Actually, it is much more than that, especially when you are talking about the cost of email management. Email management is the process of administering anything [read] Keywords: access control list acl domino ibm policies archiving archive database desktop email laptop properties server xml
196


Information Governance vs. Records Management – Is there a Difference?
Fri, May 2nd 2014 9:12a   Denny Russell
I often hear clients make statements much like this one: “We already manage the documents in our environment, so we don’t need to worry about information governance (IG), right?” It’s easy to either confuse these two types of programs or, in some cases, believe they are synonymous. For those new to the topics of governance, risk and compliance, it’s hard to keep new terminology straight. Many clients believe that a sound records management program implies informatio [read] Keywords: policies xml
159


Understanding Policy-Driven Information Governance
Fri, May 2nd 2014 9:12a   Rick Wilson
I recently attended AIIM 2014, the annual conference staged by the Association for Information and Image Management. As an attendee at this event (which included IT, business and records management professionals), I witnessed a growing awareness: forming a comprehensive information governance (IG) strategy can pay huge organizational dividends in the form of improved storage management, lower eDiscovery costs, better information privacy controls and reduced risk. Implementing an information go [read] Keywords: policies consulting email exchange exchange microsoft sharepoint xml
198


Cloud Computing: Is the Risk Worth the Reward?
Fri, May 2nd 2014 9:12a   Marta Farensbach
These days, marketers and media alike are focusing their attention on the “cloud” creating a lot of interest and buzz.  But what exactly is the “cloud”? This term is sometimes used as a metaphor for the Internet  as a whole.  In business, it really refers to the software platforms and infrastructure delivered as services via the Internet.  In some ways, almost every organization is operating in the cloud already.  Websites, social media, email, online meetings and video calls are al [read] Keywords: ibm application applications email google mobile networking office security skype virtualization xml
291


From LotusScript to Java: Part 3
Fri, May 2nd 2014 9:12a   Grant Lindsay
Last time, we covered some Java basics: Java is case-sensitive. This is just something you will need to get used to, even if it does seem restrictive at first. Java is object-oriented. This should not be too difficult for most LotusScript developers, since we use classes and objects all the time in accessing Domino data. There is a “Java Way” of doing things. There is a lot to learn here, but the reward is (hopefully) worth the journey, and you do not need to get it all at once; one step at [read] Keywords: domino lotusscript development java oracle xml
151


Understanding Sarbanes-Oxley (SOX)
Fri, May 2nd 2014 9:12a   Harvey Coblin
Interest in corporate governance, and more specifically information governance, has been on the rise following major corporate scandals that led to the collapse of such major companies as Enron, WorldCom and Tyco. Enron, an energy and natural resources producer, claimed revenue of more than $100 billion in 2000. By 2001, however, it came to light that the company’s reported financial condition was the product of a deliberate and sustained accounting fraud, leading to a bankruptcy that shocked [read] Keywords: consulting exchange exchange security xml
169


Off-the-topic: Top 5 iPhone apps for the “Type A” crowd
Fri, May 2nd 2014 9:12a   Mel Moraes
Are you a little “Type A?” If so, you might’ve heard people tell you this, and you may have laughed a little at the idea, or even just shrugged it off as a joke. It’s a real thing, though. As a Type A person myself, I possess every single quality that has been associated with this group: tendencies for high stress levels, perfectionism, irritation from distractions and impatience for incompetence. I hate waiting in lines. I’m an overachieving workaholic. I have a competitive side. I’ [read] Keywords: email interface iphone linkedin networking profile security xml
131


Discovery Attender Features: Custom Exceptions
Thu, May 1st 2014 3:15p   Marta Farensbach
This article is the latest in our series exploring the lesser-known features of Discovery Attender.  This time we are focusing on Custom Exceptions, a feature which is a useful aid in auditing and reporting on undesirable items based on file type.   Also called Create Your Own Exception, this functionality was introduced in version 3.90 to help users audit and handle documents that are not searched.   For example, if a user wants to ignore all media and program files but needs to track a [read] Keywords: notes application exchange exchange microsoft xml
152


[INFOGRAPHIC]: MEC 2014 Attendee Survey Results
Tue, Apr 29th 2014 12:12p   Mel Moraes
Last month, we sent a few of our representatives to the Microsoft Exchange Conference (MEC 2014). We had a great experience (you can read our recap here) and met a nice amount of attendees; we asked these attendees a few questions about their business needs in a survey conducted at our booth 204. Below, you’ll find this information compiled in an infographic. (CLICK the graphic to enlarge) Feel free to share this infographic with colleagues and other MEC attendees, and don’t forget [read] Keywords: exchange exchange google linkedin microsoft twitter xml
159


Off-the-topic: College classes for free
Thu, Apr 24th 2014 6:12a   Harvey Coblin
OK, way off-topic this month, but I’ve got a subject that (hopefully) many of you will find interesting. My wife actually discovered www.Coursera.org, an online education site that offers college-level classes for free. I’ve been signing up for classes and have definitely been converted into a fan for life. I’ve also shared this website with colleagues, who I’ve found to be pretty enthusiastic about using it. The actual courses are not provided by Coursera itself, but by member unive [read] Keywords: development xml
156


The crossroads between Information Governance and Healthcare
Tue, Apr 22nd 2014 12:11p   Mark Slabinski
We have all sat in a doctor’s office waiting room before, looking around for something to pass the time. Perhaps while waiting, your eyes may have drifted over to a wall of filing cabinets, with stacks upon stacks of folios dedicated to the hundreds, if not thousands, of patients a doctor may treat over the course of his or her career. In the wake of the digital revolution,  these stacks of documents are slowly being converted to electronic format, and the healthcare industry as a whole has b [read] Keywords: policies integration network office security xml
175


AIIMed for Greatness: My AIIM 2014 Conference Recap
Wed, Apr 9th 2014 11:12a   Rick Wilson
I recently returned from AIIM 2014, the annual conference staged by the Association for Information and Image Management, and I have to say, it was a great experience! Right from the opening keynote by well-known industry pundit Guy Kawasaki, AIIM 2014 signaled that it would be a much different event for IT professionals than, for example, Microsoft’s annual TechEd show. Kawasaki’s topic was “Enchantment,” and he eloquently guided us through some basic rules for enchanting coworkers, cus [read] Keywords: microsoft networking xml
284


How the heck was MEC (Microsoft Exchange Conference)?
Tue, Apr 8th 2014 3:12p   Doug Yarabinetz
Another Microsoft Exchange Conference (MEC) has come and gone, leaving critics divided.  Like any event, both pros and cons could be highlighted. In my opinion, MEC not only picked a great city in Austin, Texas, but they scheduled perfect weather, planned and coordinated some pretty cool events, had an adequate number of staff on-hand to answer questions and even managed to give every attendee a Dell Venue tablet. OK – that last one is an easy way to persuade the audience to say nice thin [read] Keywords: archiving email exchange exchange microsoft office xml
225


White Paper: 7 Keys to a Successful IBM Connections Deployment
Thu, Apr 3rd 2014 2:15p   Denny Russell
Companies spend a lot of time evaluating different platforms when selecting their enterprise social software, but few take the time to worry about how to effectively put it into production. We’ll take a look at best practices for successfully rolling IBM Connections out to users within organizations. I’m not referring to the technical specifications required for setting up and installing the system, I’m referring to the end-user experience. Getting your users to implement and love the [read] Keywords: collaboration connections ibm enterprise social software xml
197


White Paper: Implementing an Information Governance Program
Thu, Apr 3rd 2014 12:11p   Rick Wilson
In today’s world of interconnected devices and ubiquitous connectivity, many of us are engaged as knowledge (or information) workers – routinely creating, processing or disseminating information as our primary job function. As a result, information has become an essential corporate asset. If you accept the assertion that information is an asset, then like any other corporate asset, information must be tracked, managed and disposed of at the end of its useful life. Instituting this type [read] Keywords: ibm xml
179


Policy-Driven Information Governance: The Ultimate Guide
Fri, Mar 28th 2014 10:11a   Stephanie Sheaffer
Is your organization ready to face the increasing demands to manage data and associated risks?  Your information assets are sensitive, confidential and call for a policy-driven solution to automate enterprise content management.  How will you deal with information identification, retention, protection, privacy, security and eDiscovery requirements? This document covers the following: What is information governance? Locating your data pain points. Researching options and organizations. Creatin [read] Keywords: enterprise security xml
164


Discovery Attender as an investigative tool
Tue, Mar 25th 2014 6:12a   Marta Farensbach
A common Discovery Attender question is whether or not it works as ”investigation software.”   While the most common deployment for this application is assisting electronic discovery (litigation) or answering FOIA requests, Sherpa Software has a number of customers who use Discovery Attender primarily for the purposes of internal investigations.  So, the answer to that question is, “yes.”   However, for novices in this field, there are some very important considerations to keep in m [read] Keywords: application email enterprise network security xml
217


Make Your Office 365 Migration A Walk In The Clouds At MEC 2014
Thu, Mar 20th 2014 9:12a   Mel Moraes
Keep it Sherpa Simple: KISS your data struggles goodbye Sherpa Software will be sharing industry experience and best practices as they demonstrate their Microsoft Exchange solutions at the upcoming Microsoft Exchange Convention (MEC) 2014 in Austin, Texas. The increasing popularity of Office 365 has created many challenges when it comes to data migration. Sherpa Software can help make your migration a walk in the clouds with attachment management, content filtering, public folder management a [read] Keywords: community email exchange exchange microsoft office xml
191


Understanding HIPAA
Wed, Mar 19th 2014 12:11p   Harvey Coblin
Here at Sherpa, we’re frequently contacted by organizations looking to learn more about complying with federal regulations, such as HIPAA or Sarbanes-Oxley. HIPAA, the Health Insurance Portability and Accountability Act, was enacted in 1996 to ensure the protection of patient privacy. Foremost, it also provides the right for patients to access their medical records, as well as preventing (in most circumstances) healthcare providers from sharing sensitive patient information without the patient [read] Keywords: email office security xml
242


What is eDiscovery and why should anyone care?
Tue, Mar 11th 2014 8:13a   Mark Slabinski
Trying to explain the purpose of eDiscovery can be a daunting task; just a few weeks ago I’d be hard-pressed to provide an adequate explanation. After working at Sherpa these past few months however, I have come to acknowledge just how important it is to an organization to have a firm grasp of eDiscovery solutions. Put yourself, for a second, in the shoes of a frazzled employee, suddenly in charge of finding a piece of information that could save your company in a massive litigation case; you [read] Keywords: exchange exchange microsoft xml
186


4 B2B marketing trends to love in 2014
Mon, Mar 10th 2014 11:15a   Mel Moraes
Times are a-changing, and it’s no longer a simple battle between companies (specifically, their marketing departments) to have the best showing at trade shows, the most magazine editorial features, the flashiest website and the highest number of followers on social media – it is much, much more than that. More and more B2B marketers are catching on by utilizing e-blasts and e-newsletters, taking advantage of marketing automation programs and creating effective SEO strategies, but there still [read] Keywords: google twitter xml
181


EDiscovery in an Information Governance World
Fri, Mar 7th 2014 1:12p   Marta Farensbach
When looking over commentary from electronic discovery experts in the past few years, it becomes apparent that there is now greater emphasis on eDiscovery as part of a complete ”Information Governance” (IG) picture.  The management of corporate information at an enterprise level is far from new; in fact, organizations of all sizes have been employing strategies to deal with vast amounts of data well before electronically stored information subsumed its hardcopy counterparts.  However, many [read] Keywords: administration policies enterprise xml
184


Get ready to MECs it up!
Fri, Mar 7th 2014 1:12p   Doug Yarabinetz
They say you don’t realize what you have until it’s gone; this certainly goes true for more than a thousand Exchange and Office 365 professionals, enthusiasts and developers who returned to the Microsoft Exchange Conference (MEC) two years ago after the conference took a whole 10 year hiatus.  This year, we head to Austin, Texas for another round of unparalleled access to hands-on training with hundreds of educational breakouts, interactive sessions with industry leaders and evening network [read] Keywords: community exchange exchange microsoft networking office outlook server xml
231


Four considerations when managing emails
Fri, Mar 7th 2014 1:12p   Jeff Tujetsch
When you hear the term “email management,” what does that mean to you? My guess is that in  asking that question to different IT groups either within the same company or different companies, I would receive many different responses. In this article, I will do my best to explain it as generically as possible, though I will sprinkle in some Domino-specific examples, since that is the foundation of my email management experience. Probably the first thing that comes to mind is managing the [read] Keywords: domino lotus notes email xml
191


Wildcards, Phrases, and Other Search Syntax Sundries
Fri, Mar 7th 2014 1:12p   Harvey Coblin
At Sherpa Software, we strive to make our products easy and intuitive, but we still get calls from customers wanting help crafting their keyword search syntax. The key things to understand are the differences between the Word List (Any), Word List (All), and Search Expression options. For simple searches, the Word List options are the way to go: Words or phrases are entered one per line; phrases do not need to be contained within quotation marks, and the asterisk functions as a wildcard. As the [read] Keywords: xml
282


From LotusScript to Java: Part 2
Fri, Mar 7th 2014 1:12p   Grant Lindsay
Re-cap I previously promised a series for IBM Developers on moving from LotusScript to Java. This is the second installment of that series. It was delayed due to something called, “work,” and another thing called, “IBM Connect 2014,” which for me is also a subset of “work.” Things have settled down and we can now get started. For our start, I will go over some basics of Java in the context of what you, as a LotusScript developer, are familiar with and I will get into the development [read] Keywords: agent domino ibm lotusscript notes database development eclipse java oracle xml
182


Elements of an effective information governance strategy
Fri, Mar 7th 2014 12:12p   Rick Wilson
Recently, I’ve been investigating ARMA certification as an Information Governance Professional (IGP). Needless to say, there is a substantial amount of material outlined in the DACUM curriculum for that program, but I’ve learned that there are a series of core elements common to effective information governance programs. For the purposes of this discussion, I am defining information governance as: “An accountability framework that encourages desirable behavior in the valuation, creation, [read] Keywords: policies linkedin xml
190


Social Business: What’s the ROI?
Fri, Mar 7th 2014 12:12p   Denny Russell
Whether you’re promoting your company’s products & services or getting your employees to share information and collaborate, being social will help you grow as a company. Employees will be more engaged, happier and more productive. You’ve read that last line a hundred times by now in other articles but I truly believe that.  The social business is a more engaged and more productive group.  No doubt about it.  But the big question remains, ‘how does that affect the b [read] Keywords: ibm community email network twitter xml
179


Putting the ‘ME’ in social media
Thu, Mar 6th 2014 5:11a   Denny Russell
I’m often asked how I manage to keep track of all the social sites that I belong to:  Twitter, Facebook, Instagram, LinkedIn and more.  Not only do I have my own personal accounts, but I also manage several other accounts for websites, youth organizations, etc.  Keeping it all in line and staying on top of it can be a daunting task.  I recently presented a  one-hour lunch-and-learn here at Sherpa, where I shared my experiences and showed how I manage all of my social connections, and [read] Keywords: connections domino ibm email exchange exchange facebook linkedin microsoft twitter xml
264


Case Study: A PST Migration Story
Thu, Feb 27th 2014 10:11a   Shoshana Mahler
With compliance and other requirements necessitating the elimination of loose PST files, companies are burdened with moving this data to a centralized repository in a timely, secure and cost-effective manner. However, PST files are often dispersed throughout an organization’s network making them difficult to manage, locate and access. In this case study, I explore a real-life migration that I managed and performed personally. The organization who I performed this for is a domestic healthcare m [read] Keywords: email exchange exchange microsoft network server xml
702


White paper: How to use IBM Connections for projects & more
Mon, Feb 17th 2014 10:11a   Denny Russell
How many projects have you worked on that consisted of endless meetings with no clear next steps, ongoing email threads that were hard to follow and water cooler talk that left others out of the conversation? While all of these are good methods to collaborate, they often leave you wondering where things are going or what progress has been made. You not only want a better way to communicate, but you need a better way. That’s what I am here to tell you about: how to use IBM Connections to manage [read] Keywords: connections ibm lotus email xml
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IBM Connect 2014: Attendee survey results (Free infographic)
Wed, Feb 12th 2014 8:10a   Mel Moraes
Earlier this year at the IBM Connect show, we decided to survey the show attendees to get a feel for their business needs, what they forecast for their business in 2014 and more.  From these results, an infographic was created for your convenience in viewing the results of this questionnaire. To access our survey results, simply click here and you’re halfway there! You’ll be taken to a landing page with a free download of the infographic created, after answering just a few small [read] Keywords: ibm xml
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IBM Connect 2014 Recap
Fri, Jan 31st 2014 8:10a   Denny Russell
Sherpa Software is just returning from yet another successful IBM Connect show. We’ve been there since the formation of Sherpa back in September of 2000 – and that’s when we had just one product to market.  The shows have changed dramatically from those first years; gone are the days of having to watch for when registration for the show and hotels opened, just so you could get a place to stay and be part of the 10,000+ attendees that showed up.  We couldn’t speak on te [read] Keywords: connections ibm lotus facebook twitter xml
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Attender Utilities for Notes: Installer Updates
Tue, Jan 7th 2014 9:11a   Stephanie Sheaffer
Sherpa Software’s Lotus Notes products provide extensive email management, archiving, content filtering, policy enforcement and database administration capabilities to companies addressing issues relating to compliance, storage management and eDiscovery within IBM Lotus Domino.  Installation is easy and now, even more improved than ever. Improvements include: The Upgrade process no longer opens the product databases in the UI. The Upgrade process no longer requires the administrator to s [read] Keywords: administration domino ibm lotus notes archiving database email xml
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The Evolution of Electronic Information Lifecycle
Mon, Jan 6th 2014 10:11a   Marta Farensbach
Information does not appear in a vacuum. It can and does take a life all of its own, which needs to be managed accordingly.  Digital data, for example, can be created without notice – which can then expand and proliferate as routine tasks are performed.  Email, databases, web pages, documents, posts, tweets and hordes of other electronically stored information (ESI) grow exponentially in volume  and slowly age. These bits and bytes do not grow old and wither away; they must be actively d [read] Keywords: policies archiving email security wiki xml
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Risk assessment: It is worth the work!
Mon, Jan 6th 2014 10:11a   Jeff Tujetsch
Imagine that you are sitting on a tree stump in a quiet forest next to a gently running stream. The birds are chirping, squirrels and chipmunks playing, and all seems right with the world. You are in your refuge; the place you go in your mind when someone mentions peace. Sounds great, doesn’t it? Unfortunately, the next thing you hear is the voice of one of your co-workers waking you from your daydream, telling you that your company is involved in litigation and there is an immediate need [read] Keywords: policies archive email security xml
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Social Collaboration – What’s in your future?
Mon, Jan 6th 2014 9:15a   Denny Russell
If you haven’t heard of Social Business yet, you’d better get on board. The way you think and do your job is changing, or at least it should be.  There is no need to sit around in meetings all day to gather input, discuss ideas or even make decisions.  Don’t get me wrong, there is a time and place for sit-downs, face-to-face and other old-school means of communication; however, if you want to attract young new talent to your business and bring on the freshest of minds, you need [read] Keywords: collaboration connections ibm instant messaging office social software xml
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Planning for Information Governance
Mon, Jan 6th 2014 9:15a   Rick Wilson
In the business world, the term ‘governance’ typically includes both the rules and the management (e.g. board of directors) that control the operation of a company. The presence of these controls is vitally important to the ongoing success of the organization, since they help ensure accountability and transparency to the stakeholders of the company. Extending that same governance concept to the data that your business creates and consumes can help to place some context around the idea of in [read] Keywords: email exchange exchange microsoft security sharepoint xml
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Off the Topic: 10 ways to succeed in your 2014 New Year’s resolution
Mon, Jan 6th 2014 9:15a   Melissa Moraes
Ah, January. It’s that time of year: gym rats are waiting for the resolution rush to clear out; “quitting season” is in full swing, leaving GlaxoSmithKline execs to enjoy enormous success in smoking-cessation product sales; and participants of online dating programs can look forward to some more “fish in the sea,” as most of these sites see somewhere around a 50 percent jump in registration this month. According to a study, 45 percent of Americans make New Year’s resolutions, a [read] Keywords: apple blogging office xml
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Advance Features of Mail Attender
Mon, Jan 6th 2014 8:11a   Shoshana Mahler
In this article, I will be covering some of the most useful (and sometimes unknown) features found in Mail Attender.  Mail Attender is a robust administrative tool designed to provide complete control over the content found in Exchange and O365 mailboxes, online archives and public folders, as well as PST files located on both network shares and end-users’ machines.  For instance, if you need to ingest PST data back into Exchange, apply retention policies against these email stores or find m [read] Keywords: agent policies application archive desktop email exchange exchange microsoft network server xml
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From LotusScript to Java: An Introduction
Mon, Jan 6th 2014 8:11a   Grant Lindsay
Overview This is the first part in a series of blog posts that will be targeted to IBM Notes Developers. Specifically, for those who are proficient in LotusScript and who want to learn Java. The Reason for the Series The purpose of this series is to help you get started on your journey from here (LotusScript) to there (Java). For many of us, it is easier to learn and apply something new if we can compare and contrast it with what we already know. Since you may already know programming, we will n [read] Keywords: domino ibm lotus lotusscript notes notes client ntf xpages applications java mobile server xml
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IBM Connect 2014 Preview
Mon, Jan 6th 2014 8:11a   Denny Russell
Wow, we’re already discussing 2014.  Yeah, that last year went fast! It’s that time again where the holidays are over and everyone is getting back into the swing of things. And for us IBM’ers, we are now counting down the days until we land in sunny Orlando, FL.  That’s right, it’s nearing IBM Connect time - the annual gathering of fellow IBM friends for good times, some tech talk and a few drinks at the local watering hole. When I left last year, I said things would be [read] Keywords: administration connections ibm facebook integration office xml
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(Re) Introduction to the Payment Card Industry Data Security Standard
Mon, Jan 6th 2014 8:11a   Harvey Coblin
Just in time for the New Year, authorities have announced that as many as 40 million debit and credit cards may have been compromised as a result of a breach of Target’s payment system. Details of how the theft occurred are still emerging, but it now appears that nearly all of the 1,797 Target stores in the United States were the… um, target… of the theft of customer name and credit card information. In light of this significant (but not unprecedented) crime, let’s revisit the topic of t [read] Keywords: policies network security wiki xml
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What’s new in Discovery Attender version 3.9
Fri, Jan 3rd 2014 12:11p   Stephanie Sheaffer
Discovery Attender is a software tool designed to automate the search and collection of electronically stored information across a variety of platforms. This cost-effective solution enables in-house talent to identify and gather responsive information in a timely, defensible manner. Up and running in minutes, Discovery Attender streamlines the process of locating and producing data for electronic discovery requests, compliance, internal investigations and much more. The “What’s New&# [read] Keywords: email exchange exchange xml
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Predictions for 2014: What will change about cloud computing?
Fri, Dec 20th 2013 10:17a   Melissa Moraes
It’s typical that during the last few weeks of each year, the internet is flooded with article after article with predictions for the following year. These typically are made up from various categories from consumer spending habits, to fashion trends, to technological advances. As far as the forecast of the cloud market’s shelf life, Forbes.com contributor Joe McKendrick stated his two cents yesterday on the matter: “In the spirit of prediction-making, I am offering my own. But rather than [read] Keywords: archiving email mobile sharepoint xml
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Top 10 YouTube Videos: Sherpa Software 2013 Wrap-Up
Mon, Dec 16th 2013 3:16p   Melissa Moraes
As we look forward and plan for new video creation, we looked back at the most popular videos on Sherpa Software YouTube channel. From email/data management struggles to overviews of our latest product offerings, these videos are designed to provide insightful information as well as best practices within the industry. Here’s a brief countdown of the videos you’ve all viewed the most in the last year or so. Make sure to check out any that you’ve missed! #10: e-Discovery in Exch [read] Keywords: ibm notes policies archiving archive email exchange exchange microsoft network sharepoint xml
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Q&A with Jeff Tujetsch: How to minimize risks when an employee leaves
Fri, Dec 6th 2013 5:11a   Melissa Moraes
Employees don’t stay in one job forever; it’s a certain fact of work life. For the IT manager, an employee transition, voluntary or involuntary, can be a file management nightmare. Sherpa Software’s Jeff Tujetsch offers practical tips to navigate and troubleshoot employee turnover.  What’s the rule of thumb for how long to keep files from an employee’s computer after they leave? JT – It must depend on the regulations that govern the company’s retention policy. If ther [read] Keywords: lotus notes desktop email laptop security server xml
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INFOGRAPHIC: Results on November 2013 PST Management Survey
Tue, Dec 3rd 2013 8:17a   Melissa Moraes
A recent survey administered by Sherpa Software in November 2013 asked IT Managers questions pertaining to their PST management needs and future plans. More than 65 industry professionals participated and shared their insights. As promised, we have compiled the data and created this detailed infographic, shown below, to illustrate the results. We encourage you to share with your colleagues and send us feedback! Additionally, we appreciate your time and look forward to answering any PST managem [read] Keywords: xml
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Social media statistics for 2013: How Vine became a game-changer
Mon, Dec 2nd 2013 8:15a   Melissa Moraes
Whether you Tweet your thoughts in 140 characters, Instagram a 612×612 px memory (by way of a fancy filter) or Pinterest the sangria recipe you made at last night’s dinner party, your abilities to capture and share moments with the use of social media have become limitless in the year 2013. There are at least two platforms for everything you could want to share with loved ones and connections via the internet. Social apps have grown exponentially. Instagram started out with only 13 emplo [read] Keywords: connections facebook javascript skype twitter xml
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Legacy Data Cleanup with Attender Online
Wed, Nov 27th 2013 2:17p   Stephanie Sheaffer
What is legacy data? According to GCOC The Council, it is “all information that is ”inactive” – data that is stored in physical or electronic format and is not currently understood, used or managed. This includes tremendous volumes of data accumulated in files and data stores originally saved for specific reasons – disaster recovery, business needs, retention and preservation processes – that has since outlived its value.” Types of legacy data includes: emails PDFs SharePo [read] Keywords: email sharepoint xml
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Results on PST Management survey: INFOGRAPHIC
Thu, Nov 14th 2013 9:24a   Melissa Moraes
A recent survey asked IT Managers questions pertaining to their PST Management needs and future plans. More than 75 industry professionals participated and shared their insights. As promised, we have compiled the data and created this detailed infographic, shown below, to illustrate the results. We encourage you to share with your colleagues or send us feedback! Additionally, we appreciate your time and look forward to answering any PST Management questions you may have; contact us at 1 (800) [read] Keywords: xml
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Navigating challenges in information management
Tue, Nov 12th 2013 7:12a   Marta Farensbach
A recent blog post and supporting webinar provided advice to organizations struggling to implement effective preparedness in responding to data requests.  The article suggested methods to help resolve these challenges by strengthening the information management framework, establishing crisis teams, creating and auditing effective policies, generating accurate data maps and more.   While these steps will be helpful for any organization, the real world often poses challenges that hinder t [read] Keywords: policies best practice email xml
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ARMA 2013
Mon, Nov 11th 2013 1:12p   Doug Yarabinetz
The 58th annual installment of the ARMA Conference and Expo recently wrapped up. It’s hard to imagine not coming away with a wealth of knowledge and information. And since this year’s show was held in fabulous Las Vega, that might be the only wealth you have left! This year marked the first for Sherpa Software as an exhibitor. Our staff helped contribute to the impressive turnout of 823 exhibit personnel and 2,027 professional attendees. Many of these professional attendees stopped b [read] Keywords: community email rim xml
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IBM Connect 2014: Early bird registration deadline approaching
Mon, Nov 11th 2013 5:12a   Melissa Moraes
Connect with Sherpa Software at  IBM Connect 2014 to gain insights into how game-changing technology and strategies for managing data in the cloud are propelling companies to competitive heights. 
The early bird registration deadline is Dec. 13. Come to IBM Connect 2014 and learn about how Attender Online is a Software as a Service (SaaS) platform for managing a variety of electronically stored information from the cloud without moving your business-critical data off premises. The software ut [read] Keywords: ibm lotus enterprise exchange exchange microsoft xml
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In case you missed it: Free webinar, “Mastering the Balancing Act” (Archive available)
Sun, Nov 10th 2013 5:11a   Melissa Moraes
Last week, 40 participants joined Mikki Tomlinson, eDJ expert, and three corporate panelists for the webinar on Mastering the Balancing Act. The panel of experts included Maryanne Siek, director of records and information management at Freeport McMoran Copper & Gold; Kathie Slotter, manager, litigation support at Southwestern Energy; and Garland Mitchell, senior manager of technology at Southwest Airlines. One of the greatest challenges of implementing and maintaining legal hold and discove [read] Keywords: archive email xml
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MSexchange.org and Sherpa Software partner to host free webinar Nov. 14
Thu, Nov 7th 2013 7:12a   Melissa Moraes
Resolving Your PST Nightmares Once & for All! November 14, 2013, 1 p.m. EST The challenges related to PST management and user mailbox storage are prevalent for many organizations, but MS Exchange 2013 and Office 365 bring a new wave of initiatives to help resolve those nagging PST issues. Join Microsoft MVP, J. Peter Bruzzese and Sherpa Solutions Architect, Rick Wilson on Thursday, November 14th at 1 p.m. EST to explore the regulatory and operational challenges associated with managing PST [read] Keywords: exchange exchange microsoft office xml
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Optical Character Recognition (OCR): The Sherpa Guide
Tue, Nov 5th 2013 2:13p   Harvey Coblin
Since its introduction in 2004, customers have been using Sherpa Software’s Discovery Attender  to locate email messages and other electronically-stored information containing specific text, or that meet other criteria such as age, size, etc. By far, however, it is the text searching feature that is the most widely used of all included features. Discovery Attender can search across vast expanses of data to retrieve the “needle in the haystack” needed for litigation or compliance that woul [read] Keywords: lotus notes email exchange exchange microsoft office sharepoint xml
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Reflections on the Social Business Application Development Workshop
Tue, Nov 5th 2013 2:13p   Grant Lindsay
Back in September, I had an opportunity to attend a workshop organized by IBM in their Silicon Valley Innovation Center. The two-day event was entitled, “Social Business Application Development” and the majority of the workshop involved hand-on labs, writing code, configuring deployments, and testing results. In addition, there were some presentations around PartnerWorld, SmartCloud for Social Business and the IBM Social Business Platform (current and future.) Each participant (an ap [read] Keywords: collaboration connections ibm ldd lotus application applications development email gadget integration interface java javascript server wiki xml
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How to consolidate your data before searching to save time and money
Tue, Nov 5th 2013 2:13p   Jeff Tujetsch
Performing discovery for custodians can present unique challenges including additional expenses and work. Most often, when a legal department requests that a custodian’s mail be searched, the scope is to not only include the active mail file, but also the past nnn (e.g. 36) months of restores. That is a lot of duplicate data that is searched for each custodian. What do I mean by duplicate data? Let me explain. Let’s say that John Smith is one of the custodians, and his active mail fi [read] Keywords: domino archive database email xml
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File management with IBM Connections: How to avoid clutter
Tue, Nov 5th 2013 2:13p   Denny Russell
File management is a common problem among many IT administrators. And with the popularity around IBM Connections, many companies are looking into better ways of managing its data. Many IBM Connections users have implemented the ‘Files’ application. The reason seems to be the same for most: to get better control of their files and attachments (in emails). When a user sends an email with an attachment to multiple people, it doesn’t seem too bad, right?  But then, you see that o [read] Keywords: administration connections ibm lotus notes application applications email linking network xml
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Advance Features of Archive Attender
Tue, Nov 5th 2013 2:13p   Shoshana Mahler
Did you know that you can apply retention policies against your Archive Attender archives?  Or that you can remove stub links in Exchange once they reach a certain age?  There are several features within all of our products that many customers are unaware of at this time, but it is our goal that once you are finished reading this blog along with those to come in this series, that you will have a better understanding of some of these lesser-known features; we’ll start with Archive Attender. [read] Keywords: policies archive email exchange exchange microsoft properties xml
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How to achieve a successful PST migration: Helpful tips
Tue, Nov 5th 2013 12:13p   Rick Wilson
In a recent Sherpa survey, a surprising percentage of respondents indicated that they were planning a project to control or eliminate PST files in their organizations. It seems the popularity of archiving within Microsoft Exchange, either on-premises or in the Office365 cloud, has prompted a resurgence of interest in the topic of managing PST data. It’s easy to understand why: PST files are consistently difficult to manage and prone to corruption – but the real driver behind this trend see [read] Keywords: agent archiving archive desktop exchange exchange microsoft mobile network office outlook xml
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Government turns to Sherpa Software for specialized information retention needs.
Fri, Nov 1st 2013 6:12a   Melissa Moraes
Did you know that more than 250 local, county and state IT departments turn to Sherpa Software to help them implement retention policies, establish archiving protocols, search content and manage the life cycle of their electronic data? Our products for both Microsoft users and IBM users are specifically suited for government by offering quick installations and deployments, easy-to-use interfaces, flexible architectures and robust feature sets. Without defined retention policies and archival pro [read] Keywords: ibm lotus notes policies archiving desktop exchange exchange microsoft xml
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ARMA International’s Hot Topic blazes the trail to information solutions
Thu, Oct 31st 2013 9:15a   Melissa Moraes
ARMA International’s Hot Topic covers the latest topics in information management that professionals in records management need to be on the cutting edge. Here are  some of the topics they’re diving into, complete with tips to help you manage your information effectively. The BIG DATA Explosion: How to Extract Value, Minimize Risks – Making big data work for you Big Data – Strategic Asset or Corporate Risk & Burden (Web Seminar) The Shift In Information Control - eDiscovery of [read] Keywords: email exchange exchange microsoft mobile sharepoint xml
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Interview: Kevin Ogrodnik, president of Sherpa Software
Mon, Oct 28th 2013 9:16a   Melissa Moraes
Kevin Ogrodnik is the president and CEO of Sherpa Software, a Pittsburgh-based software and solutions company that has been in operation for more than 12 years. Here are some facts about Sherpa Software: I recently sat down with Sherpa’s President & CEO Kevin Ogrodnik, to ask him a few questions about Sherpa Software. MM: How did the company get its start? KO: In 1998, a customer came to us for a custom solution – we developed the product and won their business. At that point we saw [read] Keywords: lotus notes community email exchange exchange microsoft xml
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A guide to cloud computing for small businesses
Fri, Oct 18th 2013 6:12a   Melissa Moraes
By Rick Wilson Business News Daily recently published this guide to Cloud Computing for Small Businesses. Sherpa Software agrees with Sara Angeles: we live in a world that is changing every day, one in which it is critical that small business owners obtain what they need as soon as they require it, and it should be accessible from a computer, tablet or mobile phone. Business executives find it more important than ever to have immediate access to whatever information they desire, no matter their [read] Keywords: policies email exchange exchange microsoft mobile network security xml
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25 tech terms every entrepreneur (or everyone) should know
Thu, Oct 17th 2013 6:12a   Melissa Moraes
By: Denny Russell Business News Daily created this article for the entrepreneur, so useful that we think everyone should keep it handy to help an organization, as a whole, understand IT language. This can be used as an essential reference guide for your employees to understand industry terminology from CMS to SaaS. As an IT Manager, you can use this to help your clients, company execs and colleagues better understand what you do. The glossary of terms, much more expansive in Business News Dail [read] Keywords: server xml
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Visit Sherpa Software at ARMA LIVE!
Tue, Oct 15th 2013 6:13a   Melissa Moraes
Sherpa Software is looking forward to meeting you if you’re attending the 58th Annual ARMA Annual Conference and Expo coming up October 28-30 at the Venetian Congress Center in Las Vegas. ARMA Live! Conference 2013 (ARMA 2013) offers inspiring speakers to motivate, the best in the business to educate, and cutting-edge best practices and technology tools to stimulate your quest for career growth. For records management professionals, Sherpa Software’s cloud and on-premises software and se [read] Keywords: administration archiving email enterprise xml
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The top 3 risk zones of a company email system: How to avoid the red zones
Mon, Oct 14th 2013 9:12a   Melissa Moraes
The top three risk zones that create dangerous vulnerabilities for a company’s email system are social media, use of personal email accounts and Internet use.  Sherpa Software’s Rick Wilson suggests that all three risks are easily rolled up into one key issue, and that’s lack of employee awareness. Common knowledge in the IT industry does not always filter through an organization and employees have limited understanding of the ways in which unintentional activities can compromise an emai [read] Keywords: administration policies consulting database email exchange exchange network xml
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Email becoming an investigative tool
Fri, Oct 11th 2013 6:13a   Melissa Moraes
When an unfortunate situation emerges such as those reported by CNN in this State Department investigation, it is expected that an organization’s entire email system to become part of the investigation. Jeff Tujetsch, senior vice president of Domino product development, follows the trends and suggests that since an organization is liable for all the content held in its system, it is imperative that companies have a clear set of procedures and tools in place should a document discovery requ [read] Keywords: domino notes development email xml
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Advice for the IT pro: Just plan to be sued
Thu, Oct 10th 2013 6:12a   Melissa Moraes
By: Jeff Tujetsch When it comes to litigation, it’s not a matter of if a company will be sued, but when and by whom. Avoiding the issue or thinking that your company is not vulnerable can be a stumbling block in proper business planning and crisis management. Damaging evidence can be found within anyone’s email environment, from legal issues and contract disputes to human resources matters such as racial discrimination, provocation and sexual harassment. Being proactive and doing a [read] Keywords: lotus notes policies archiving archive email exchange exchange microsoft xml
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Communication strategy for IT professionals
Wed, Oct 9th 2013 6:12a   Melissa Moraes
By: Marta Farensbach Just a little explaining goes a long way. ARMA International, a nonprofit trade association for record management professionals, cites that 93 percent of Fortune 1000 companies currently enforce a document retention policy. While this is good news, the reality is that less than 35 percent reported that they actually enforce those policies on a regular basis. It takes diligent coordination to enforce a staff culture that leads to effective control, and that’s not always pop [read] Keywords: policies email network xml
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How can you protect your company?
Mon, Oct 7th 2013 9:11a   Melissa Moraes
Research suggests that more than 50% of today’s workplaces have fired an employee for a transgression related to email, and will be ordered by court or regulatory commission to produce electronic information. Most organizations will eventually be involved in legal action. However, most IT managers report feeling inadequately prepared to address legal issues surrounding electronic information. Is your company ready to take on these kinds of issues?  Marta oversees the development and growth [read] Keywords: development email microsoft xml
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Solutions for Email Archiving
Tue, Oct 1st 2013 6:13a   Melissa Moraes
By Jeff Tujetsch Sherpa Software experts suggest IT administrators must tackle four key challenges when it comes to dealing with email archiving: slow inbox response times, low value data on company servers, electronic discovery and lost productivity due to unorganized data. By archiving email, organizations can protect corporate data, locate specific content quickly, have a record of important communications, manage the lifecycle of specific data and be prepared in the event of litigation. Arc [read] Keywords: policies archiving archive email exchange exchange microsoft network xml
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Cloud Revenues Soaring, Enterprise SaaS Tops Predictions – News from ComputerWeekly
Mon, Sep 30th 2013 8:21a   Melissa Moraes
ComputerWeekly’s Archana Venkatraman reports that the cloud computing sector will grow at a pace of 36% every year, with revenues falling just shy of $20 billion by the end of 2016. Among the sub categories, the PaaS (platform as a service) layer accounted for nearly a quarter (24%) of the total public cloud revenue in 2012. But the research report estimates the segment to experience the fastest growth between 2012 and 2016 – a projected compound annual growth rate of 41%. Another cloud seg [read] Keywords: enterprise xml
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Policies Mean More than Good Business
Tue, Sep 24th 2013 9:17a   Melissa Moraes
It’s more than good business… Rick Wilson has increased capabilities for countless Sherpa clients – helping IT managers to assess business requirements and create effective policies for email archiving and retention. Rick Wilson speaks to a trade show attendee about their business needs. The ability to selectively archive information is not only good business practice, it’s often legally essential. Information can be easily moved to a secure location, users can be given access rights wh [read] Keywords: policies archiving archive development email exchange exchange microsoft xml
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Protect Your Company from Legal Liability
Mon, Sep 23rd 2013 9:11a   Melissa Moraes
Today’s IT managers know that issues in email management include enforcement of retention policies, search and archive solutions, reduction of storage space and protection of document authenticity. Sherpa Software’s Shoshanna Mahler, technical support specialist, suggests that maintaining email policy reduces costs, increases efficiency and can help protect a company from legal liabilities. Quite plainly, an organization is liable for the information it keeps. A common mistake is to attempt [read] Keywords: lotus notes policies archive email xml




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