Whilst building a new Connections environment for a customer we noticed a strange issue when uploading large files to the media gallery.
Initially I thought it was related to the size of the file, but the same file will upload to the Connections files application without issue. There is very little errors in the SystemOut.log for the Connections server, so I was baffled.
A PMR was opened and the very helpful Mr Dave McCarthy was the PMR owner and we then started on our investigation. During the testing I noticed that the uploads appeared to timeout after 20 mins, exactly 20 mins. After some experimenting on 4 different Connections systems, it was confirmed that it was a timeout, reguardless of the file policy or file library size. So not many people are on a intenet connection that may take 20 mins to upload a video, but we know it is an issue as the customer I was building the system for confirmed this.
After much digging through existing PMRs Dave was stummped, so the PMR was passed up the chain to the development team. Who confirmed very quickly that their is a setting in the config.js which is burried in the news ear file which has a time out set to 1200 sec (20 minutes)!! Change this setting and as if by magic the timeout issue is resolved.
Raise the upload value from 1200 to what is needed to complete the large file upload on your connection speed and save the file. Then restart the News application to make the change effective. This file should be changed on the primary Connections node if you have more than one and sync the changes around the other nodes.
A sweet combo – SugarCRM and IBM Connections
Mon, Apr 8th 2013 11:25a Stuart McIntyre You may have seen from the social networks that I am once again in New York City this week. As well as seeing a very important customer, I’m spending three days at SugarCon, the annual conference run by SugarCRM.
Today is the partner day – the equivalent of BP Development Day at IBM Connect for those that have attended that event. It’s been a fascinating morning so far, with keynotes from the CEO and CTO, as well as updates on partner programs and more. I’ve been tweeting [read] Keywords: collaboration
LotusBeers / IBMSocialBeerz – NYC, Wednesday 10th April
Tue, Apr 2nd 2013 11:56p Stuart McIntyre Humans of New York, I am scheduled to be in town next week for SugarCon 2013 and for a visit to a long-term customer in Midtown.
Therefore, good friend Victor Toal and I thought it was high time for another NYC LotusBeers session. The plan is to meet at 8pm on Wednesday, 10th April at The Pig ‘n’ Whistle on 2nd. All are welcome!
Let us know if you can make it via email, DM or by leaving a comment. Hope to see you there!
P.S. Given the re-branding effort, I wonder if these ses [read] Keywords: email
Installing IBM Connections 4.5 or CCM? You need these fixes
Mon, Apr 1st 2013 10:23p Stuart McIntyre Important details for fixes for the newly released IBM Connections 4.5:
iFix LO74499 is required for all IBM Connections 4.5 environments. Please download the iFix from Fix Central, then apply to the IBM Connections 4.5 server using the update installer.
Use this link to download iFix LO74499 from Fix Central
For details on how to apply interim fixes, please review the “Installing interim fixes” topic in the IBM Connections 4.5 documentation.
126.96.36.199-P8CPE-IF001 is a FileNet Conten [read] Keywords: connections