|Latest 7 Posts
| DJI Spark launches. Seize the moment!|
Wed, May 24th 2017 7
| The 2017 State of Community Management Report has been released|
Tue, May 23rd 2017 6
| JUMP (OpenMic) Session: Deploying, Securing, Customizing and Extending the IBM Connections Mobile App|
Mon, May 22nd 2017 6
| ESN champion? You’ll want to review these JiveWorld17 sessions|
Fri, May 19th 2017 6
| JUMP (OpenMic) Session: Let’s talk about IBM Connections Next Deployment – The Easy Button|
Wed, May 17th 2017 6
| ICS Community Meeting – Connections Adoption|
Wed, May 17th 2017 7
| 12 steps to success with IBM Connections|
Fri, May 5th 2017 5
| This week’s Awesome Apps: Bear and Infuse Pro (and a bonus, Duet Display)|
Tue, Jan 3rd 2017 14
| The Jive ‘Power of Connection’ Tour comes to London|
Mon, Oct 24th 2016 11
| A new book from Michael Sampson: Re-Imagining Productive Work with Office 365|
Wed, May 25th 2016 10
| Just 11 days to go! Social Connections 10 lands in Toronto|
Thu, May 26th 2016 10
| GoPro introduce new backpack and cycle mounts|
Tue, Jun 28th 2016 10
| Introducing Workplace by Facebook|
Tue, Oct 11th 2016 10
| The future of IBM Connect|
Tue, Jul 8th 2014 9
| No Slackin’ when it comes to integration|
Thu, May 26th 2016 9
| IBM Connections 6 is coming soon… So what is the killer enhancement?IBM Connections 6 is coming soon… So what is the killer enhancement?|
Sat, Apr 15th 2017 9
| Beautiful European capital city? Check. Great social program? Check. Awesome Social Business conference agenda? Bingo!|
Thu, Feb 13th 2014 8
||Slack takes aim at the corporate sector with Enterprise Grid, names IBM as one of the launch customers
TechCrunch yesterday reported on Slack’s plans to unveil an enterprise version of it’s service:
Slack, the business app that lets teams of users communicate, share files from other services, and work on them with each other, has taken off like wildfire since launching three years ago, with 5 million daily users, 1.5 million of them paying today. Now, Slack is embarking on the next step in its ambition to be the go-to platform for all workplace collaboration, no matter how big the company may be.
(Or up to 500,000 employees, to be more specific.)
[T]he eponymous company behind the app is today launching Enterprise Grid — a new product aimed at corporates and other very large enterprises.
All good news and not wholly unexpected so far. But then it gets a little bit weird…
The new version goes live today, and to kick it off, Slack is announcing some initial customers: financial services giant Capital One, Paypal and IBM.
IBM is a particularly interesting name to see here, given that it sells its own collaboration product for large enterprises, IBM Connections, and it is also working on what appears to be its own AI business intelligence product, Watson Workspace. Other would be competitors include Workplace from Facebook, Microsoft’s Teams, Jive and Spark from Cisco.
Yep, IBM is named as one of the reference customers for this new enterprise Slack service, despite having recently launched its own AI-driven chat service, Watson Workspace.
Many of us already knew that IBM were using Slack internally – I got to see that first-hand on a visit to the Austin Design Lab back in the summer – but it is still a surprise to see IBM named so dramatically on a competitor’s launch communications:
The ‘customer profile’ linked from the Slack site goes directly to this PDF, stating:
[IBM CIO, Jeff] Smith cites that he’s able to have more consistent, dynamic conversations with his direct reports in Slack, reducing his meeting load. He’s also able to deliver messages to the right audiences and avoid blasting people with information not relevant to them. The fact that he can send messages to team members even when they aren’t logged in is another bonus, given the nature of his globally- distributed team.
For Smith, much of the value of Slack comes from the fact that it aligns with his vision for how teams should work together. “Collective intelligence will always outweigh individual insights,” he says. And with the additional security provided by Slack Enterprise Grid, there was little hesitation in his decision to get the whole team on board.
Don’t get me wrong, I’ve long argued that IBMers (including those in Lotus/ICS) needed to use competitor solutions in anger in order to better understand their value, their USPs, and the user experience they delivered. I remember making that point regarding Dropbox in particular back in the days of Lotusphere. Therefore I have no issue with IBMers (particular in the IT/CIO office, where extensions and integrations with support platforms are so important) using Slack, nor with IBM integrating Slack into their own solutions.
However, it does seem a little tone-deaf to be so actively promoting a competitor’s enterprise solution on day of release, when there is a similar IBM offering (Watson Workplace) currently in preview mode and likely to be formally launched in 2017, plus numerous other IBM solutions (Verse, Connections, Sametime) that make similar claims regarding the ability to transform work practices.
Let’s take this paragraph from the reference PDF:
Smith notes that it’s not just people who are communicating in Slack. His team has connected numerous apps and integrations that push information from other services directly into Slack channels, sparing team members from having to switch between apps while also allowing them to quickly spot, discuss, and resolve issues. Alerts from other tools and services show up in Slack channels as new deployments go live or any issues in the delivery pipeline need attention.
and instead write it as:
Smith notes that it’s not just people who are communicating in Connections. His team has connected numerous apps and integrations that push information from other services directly into Connections communities, sparing team members from having to switch between apps while also allowing them to quickly spot, discuss, and resolve issues. Alerts from other tools and services show up in Connections activity streams as new deployments go live or any issues in the delivery pipeline need attention.
Wouldn’t that be a fantastic case study for IBM to be sharing with ICS customers at IBM Connect 2017 later this month?
If I was attending Connect as an IBM partner, I’d be asking the ICS execs some tough questions on what it means for IBM at a corporate level to be promoting competitor products ahead of their own solutions.
What do you think? Does it give you additional confidence in your investment in ICS solutions that IBM is working so closely with competitors like Slack, Box and Cisco? Or are you worried that this signifies a lack of positive reinforcement of quality of their own solutions in this area? I’d love to hear from you!
Feb 01, 2017
| Recent Blog Posts
DJI Spark launches. Seize the moment!|
Wed, May 24th 2017 5:49p Stuart McIntyre
This looks amazing. The new DJI Spark. Smaller than your average smartphone:
Meet Spark, DJI’s first ever mini drone. Signature technologies, new gesture control, and unbelievable portability make your aerials more fun and intuitive than ever before. With five different colors, there’s a Spark for everyone.
Casey Neistat and Marques Brownlee have already taken a look:
The Spark costs just $499 and is available for order today in the US for shipping on 15th June.
Whilst other DJI drones ma
The 2017 State of Community Management Report has been released|
Tue, May 23rd 2017 4:11p Stuart McIntyre
If you’re in a role that encompasses elements of community management or program strategy, there is no doubt that one of the year’s highlights is the Community Roundtable’s publication of their ‘State of Community Management’ annual report.
The Community Roundtable group’s expertise and experience is unrivalled – anyone that’s heard Rachel Happe speak will vouch for that. However, the SOCM report is not just their take on the ‘state of the union’ of the community management d
JUMP (OpenMic) Session: Deploying, Securing, Customizing and Extending the IBM Connections Mobile App|
Mon, May 22nd 2017 11:03a Stuart McIntyre
Last week I posted about an upcoming JUMP (Join, Understand, Master and Participate) session on IBM Connections Next which takes place on June 21.
The good news is that there is an earlier JUMP webcast scheduled for this Wednesday, 24th May 2017:
The IBM Connections applications for iOS and Android provide your users access to Connections from their mobile devices. The apps are highly extensible, provide a customizable user experience and can be securely administered. In this session we will e
ESN champion? You’ll want to review these JiveWorld17 sessions|
Fri, May 19th 2017 4:20p Stuart McIntyre
The Value of Conference Content
For many years I’ve written and podcasted about IBM’s major worldwide collaboration event each year, formerly called Lotusphere and renamed in recent years as IBM Connect. I’ve even been the member of organised teams that have live-blogged keynotes and other key sessions.
Why have I spent so much time and energy sharing content from these events?
I realise the value of the insight shared in these sessions, and how powerful it is for all customers and p
JUMP (OpenMic) Session: Let’s talk about IBM Connections Next Deployment – The Easy Button|
Wed, May 17th 2017 9:55p Stuart McIntyre
IBM OpenMic webcasts have always been worth attending – the chance to ask questions of product experts that you’d normally only get the chance to meet at major global events is never one to be passed over!
These OpenMic sessions have just been renamed JUMP (an acronym for Join, Understand, Master and Participate), but the format appears to remain the same.
The good news is that the next scheduled webinar features IBM Connections Next (a.k.a. Pink), with a tagline of ‘The Easy Button’…
ICS Community Meeting – Connections Adoption|
Wed, May 17th 2017 4:11p Stuart McIntyre
An interesting topic has been selected for this week’s ICS Community meeting, hosted by Amanda Bauman:
This is the regular 3rd Thursday ICS Community meeting where IBMer and Community members present topics of interest to the community.
On May 18th, join us and hear Kerry Godbold from Canal Barge Company talk about how they overcame the obstacles of user adoption for IBM Connections. You will take away some ideas for how you can improve user adoption at your own company, or how you can help yo
12 steps to success with IBM Connections|
Fri, May 5th 2017 2:47p Stuart McIntyre
This graphic has been around for a while (it was first published by IBM back in November last year), but it is still very useful in terms of giving guidance to end users on how to best use IBM Connections to good effect:
It is also available as a PDF to download.
Here are the 12 steps in text form:
Build your network – Add or follow someone
Advertise your skills on your profile
Update your status every day – Work out loud
Bookmark in Connections – Help yourself and others
IBM Connections 6.0 at a Glance|
Fri, May 5th 2017 1:08p Stuart McIntyre
IBM business partner Maarga Systems has created a quick one-minute video overview of the new features and enhancements available in IBM Connections 6.0:
New Features of IBM Connections 6:
– Orient Me
– Modern Communities
– Enhanced Onboarding
– Better than ever Files
I’ve been working with Maarga for a number of years and can vouch for their technical skills. If you need assistance with Connections customisation or application development, give them a try.
[The post IBM Connections
Docusign announced enhanced partnership with IBM, including new eSignature integrations|
Fri, May 5th 2017 10:44a Stuart McIntyre
At their Momentum 2017 event this week, Docusign announced a number of new alliances with industry-leading vendors, including an enhanced partnership with IBM:
DocuSign today announced a deeper, strategic partnership with IBM to bring to market new capabilities to three solutions to help organizations of every size and industry advance their digital transformations.
DocuSign’s platform and eSignature service will be available within IBM Watson Workspace, IBM Connections and IBM Enterprise
FlightLapse #01 – MilkyWay|
Thu, May 4th 2017 6:56a Stuart McIntyre
A gob-smackingly beautiful timelapse:
Flying through the night, while the world beneath us is at sleep, is a pretty common thing as a longhaul pilot. Late evening departures lead to far distant destinations like Singapore, Hong Kong, Sao Paolo or J’burg. Depending on the direction of the flight the crew and the passengers either have a short night up ahead if flying eastbound or almost eternal darkness if headed westwards.
[The post FlightLapse #01 – MilkyWay appeared