Participate in activities going on in the User Experience Lab
View the latest product design concepts, experience mobile product designs, talk to our social solutions designers, and provide feedback to improve the information experience. Meet the designers, user researchers, and information architects responsible for the direction of our products. Participate in hands-on activities and tell us what you need.
Lab Hours: Monday, January 16 11:00 AM to 6:00 PM Tuesday, January 17 9:30 AM to 6:00 PM Wednesday, January 18 9:30 AM to 6:00 PM Thursday, January 19 9:00 AM to 12:00 PM
Visit these stations in the lab located in Asia 4:
Station 1: IBM User Research and Future Studies
See how we conduct research and sign up for an opportunity to participate in future studies. Discuss with us what you would like to see improved in the products that you use.
Station 2: Connections and LotusLive
To influence our future design directions, help us prioritize the most important scenarios in which you would use these products to complete daily tasks. Try out the next version of Connections and let us know how you like it. Give us feedback on our new features, including enhanced community functionality and integration of the social business toolkit.
Station 3: Editing in the Cloud with IBM Docs
Check out IBM's new web editors and tell us what is most important to you in a document editor, a presentation editor, or a spreadsheet editor.
Station 4: Design Your Information Experience
How do you use information either as a new or an experienced product user? How can the Lotus and WebSphere Portal product wikis be more effective in giving you the information that you need? Help influence the direction that we take with your product information experience.
Station 5: Sametime
Real-time collaboration is critical to your business. Come to the Sametime UX station to give us input on future designs and to discuss your requirements for online meetings, instant messaging, and using audio and video.
Station 6: Making Your Business Solutions Social
Learn about the core design principles that make a business solution into a social business. See the common set of patterns and artifacts that we're designing and help influence their design. Tell us about your favorite business solutions, and we can talk about how using social media can enhance the outcome of the solutions.
Station 7: Social Mail
View and interact with demos of the social mail beta in Connections 4 and help us shape the future user experience design. Provide your feedback and unique insights on how social mail might best be used by your company or organization.
Station 8: What's Next for Lotus iNotes and Lotus Notes
See a showcase of what we're considering for the next releases. Let us know what you think of these features and provide feedback on potential improvements.
Station 9: LotusDomino Designer and XPages
Do you want influence the future direction of your application development tools? Stop by and give us feedback on Lotus Domino Designer, the XPages extension library, XPages templates, and more.
Station 10: Mobile Applications
Select a device, select a product, and get a first look at the latest mobile products from IBM. This station featuresAndroid and iOS phone and tablet apps for Sametime, Connections, and Traveler. Come by and give us your feedback on future designs and prototypes.
Station 11: WebSphere Portal, Social Portal with Connections, and IBM Web Content Manager
Provide your input on the new and future plans for integrating IBM Connections and IBM Web Content Manager into WebSphere Portal. Come by and give us your feedback on future designs and scenarios.
Station 12: Design Your Video Experience
Tell us how you find and use product videos, and what you expect from our videos in the future. Preview the videos that were submitted for VideoFest, and help select a new design for the wiki Video Gallery.
Special Events
Are you curious about product design? Do you want to get more involved? Join us for one or more of the following special sessions in the User Experience Lab (Asia 4).
Special Events
Monday 1/16/12
Date: Monday, January 16, 2012 Time: 5:00pm - 6:00pm Topic: "IBM Collaboration Solutions Future Product Design Direction" Speakers: Chris Paul, Director, User Experience; Ethan Perry, STSM; Brian Utesch, STSM. Abstract: How is the user experience(UX) of IBM Collaboration Solutions products designed? What role does Lotusphere play in ongoing collaboration with customers? The ICS User Experience Director, Chris Paul, and UX Design and User Research Senior Technical Staff Members, Ethan Perry and Brian Utesch, will discuss how design direction is set, the importance of user adoption, and how you are engaged in the design process. Bring your questions to this interactive session.
Tuesday 1/17/12
Date: Tuesday, January 17, 2012 Time: 9:30am - 10:30am Topic: "Mobile User Experience Directions" Speakers: Tyler Walters, Chris Reckling Abstract: Social Business and mobile technology go hand in hand. See where we are going in designing mobile apps for tablets and smartphones in 2012. Provide feedback on the design directions and helpprioritize features.
Wednesday 1/18/12
Date: Wednesday, January 18, 2012 Time: 9:30am - 10:30am Topic: "Meet the User Experience Designers" Speakers: Amy Travis, Margo Ezekiel, Ethan Perry, Eric Wilcox Abstract: Join our lead user experience designers and talk with us about our design challenges and future design directions in a fun and lively session. It's your chance to see how we design your favorite products.
Japan’s BestCommunications integrates CRM with IBM Connections
Wed, Nov 28th 2012 8:05a Suzanne Livingston BestCommunications has developed an integrated solution of their Notes/Domino based CRM application and IBM Connections. Their CRM application is named "e-Kokyaku" which means customers in Japanese. It provides a web interface to manage customer information such as company profile, call memo and information on past deals. Also, mobile access interface is provided. When in e-Kokyaku, comments or questions will be also posted to IBM Connections as status updates, where you can engage your networ [read] Keywords: connections
domino
ibm
notes
synch.rono.us
application
interface
mobile
network
profile
304
Pavlovian?
Sun, Nov 11th 2012 1:42p Joseph Russo Today I needed to contact a colleague and was using SMS text to make the contact. In doing so, I was immediately struck by my behavior. Normally I would use Sametime to interact with my friend, but, due to being mobile (walking down the hall) I was using text instead. What I noticed in my own approach was this. When I "cold call" someone over Sametime, I always use what I'll call the "Accepted Social Interrupt Protocol" ASIP - I start with a simple "Hi", wait for a response, engage in a b [read] Keywords: sametime
synch.rono.us
exchange
exchange
mobile
IBM Connections 4 - 10 Video "Shorts"
Wed, Sep 12th 2012 9:02a Suzanne Livingston If you want to quickly find out what's new with your favorite IBM Connections feature, check out this new video series on all the IBM Connections 4 apps. Most of the videos are about a minute long, and you can watch the whole series in one playlist here! IBM Connections 4 Video Shorts In this video series, we explore the various apps in IBM Connections V4.0, the newest version of IBM's market leading social software. New features include activity streams, embedded experiences, microb [read] Keywords: connections
ibm
lotus
synch.rono.us
community
integration
social bookmarking
social software
IBM Connections: Are you experienced?
Mon, Sep 10th 2012 7:22a Suzanne Livingston The IBM Collaboration Solutions UX/ID team is proud to announce the Experience IBM Connections site. This single-page, external site is intended to drive user adoption of IBM Connections and enhance the total client experience. This effort was inspired by feedback from customers requesting materials to help promote Notes to end users. The site includes tips and resources to learn more. It also highlights favorite tips and features from select IBMers and IBM Champions. http://learn.lotus. [read] Keywords: collaboration
connections
ibm
lotus
notes
synch.rono.us
305
IBM Sessions at SXSW 2013
Thu, Aug 16th 2012 8:46a Suzanne Livingston It's voting time! Here are the IBM sessions being proposed at SXSW 2013. Please vote for your favorites and do let me know if there are any missing! Getting Away With It: IBM Social Sells the Cloud Social and Relationships Dual Are You a Hackerâs Dream? Social, Mobile Safety Social and Relationships Dual Are you RAD enough? (Rapid Accessible Deployment) Design and Development Dual Corporate Culture Shock: when strategy isn't enough Entrepreneurialism and Business Pane [read] Keywords: ibm
synch.rono.us
community
development
mobile
203
Please vote for our sessions at SXSW 2013!!
Mon, Aug 13th 2012 12:46p Suzanne Livingston SXSW opens its PanelPicker app today for choosing your favorite sessions for consideration in 2013. It can be daunting to read though and vote on 3500+ sessions, so we'd like to help you find our sessions! Please vote for our sessions! Yes, that TPS Report can be social too - http://panelpicker.sxsw.com/vote/582 At your job, your have access to a lot of information throughout many systems. Imagine if you had a single, social stream of updates from all the applications you worke [read] Keywords: synch.rono.us
applications
enterprise
twitter
199
Intuition is a smokescreen
Wed, Aug 1st 2012 4:49p Joseph Russo Often times in design you will here people say something is intuitive or, maybe more often, something is not intuitive. And frankly, I've often found this is merely a smokescreen, to cast something they don't like and have solid argument to reason why they don't believe in the design. This happens because for some reason, people have learned that saying that something is "not intuitive" is somehow really important to design. And I want to be clear, we're talking about software here. An [read] Keywords: synch.rono.us
interface
wiki
166
Pocket Veto â the unspoken tenet of Social Software
Fri, Jun 29th 2012 11:30a Joseph Russo Ok, just to be a pain, I'm starting with civics lesson. In the United States, there is a process by which âbillsâ become law. The House of Representatives vote and if the majority agrees, the bill passes to the Senate. They vote and if majority agrees it goes to the President. He can sign the bill, making it a law, or he can veto it, and it goes back to congress for rehashing...or if it's near the end of the term, he can simply âpocket vetoâ it. This allows him to safely do [read] Keywords: synch.rono.us
network
networking
social software
