[Lab] Polycom Conference Manager for Google Chrome
Fri, Jul 18th 2014 6:12a Vincent Perrin Two weeks ago, I illustrated how to develop a PHP (server-side) application, leveraging Polycom DMA APIs, to easily control a Polycom on-going conference (here). That app doesn't require admin credentials, so an end-user can use it via its own credentials, but he needs to have a PHP server. So, to simplify the use of that service, I adapted that aplication to be usable as a Google Chrome App. So, now anhy end-user can install that "local" app on its Google Chrome browser, and uses it. Click [read] Keywords: admin
collaboration
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google
iphone
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Polycom RealPresence Platform Director & DMA licensing
Mon, Jul 7th 2014 8:12a Vincent Perrin At the end of june, Polycom has released a bunch of new product releases.Platform Director v1.7 is GA. With this release Platform Director becomes the licensing control point for Virtual Editions and RPOne in the Flexera licensing environment. The Platform Director is provided with each order of a Virtual Edition or RPOne. I have recorded the registration sequence of a DMA Virtual Edition on Platform Director 1.7 [read] Keywords: application
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[Lab] Video Meeting Tracker
Mon, Jul 7th 2014 6:12a Vincent Perrin To drive a better user adoption and to improve customer satisfaction, it could be interesting in retrieving feedback from users. Based on Polycom APIs, you can track meeting activities like when a meeting starts, stops, who is the owner and participants. I have design a small app, tracking meetings and sending an email recap at the end of the meeting to the owner, with a link to a survey. [read] Keywords: application
blogger
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google
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[Lab] Conference Management via APIs
Mon, Jul 7th 2014 6:12a Vincent Perrin During the last two years, I have demonstrated Polycom APIs infrastructure value through several examples like VMR-user Management, CloudAXIS scheduling, IBM Sametime integration, but I only played with REST APIs. But, I had a request - display a message during the conference, I can't solve via DMA or Resource Manager API, I had to use Polycom Collaboration Server (RMX) ---- XML-based API. I have designed a Web application (using PHP) allowing an end-user to fully control his on-going conferen [read] Keywords: admin
collaboration
ibm
sametime
application
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[UX_Series] Polycom Conference Control Application V2
Tue, Jul 1st 2014 6:11a Vincent Perrin A couple of months ago, I have announced the Polycom Global Services (PGS) asset named Polycom Conference Control Application (CCA) available on Polycom Price list. That is a great tool to let your end-user to easily manage their on-going conference. Display list of participants Manage participant (Mute audio/video) Mobile Access [read] Keywords: collaboration
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[OpenDay] Prenez une longueur d’avance avec les solutions Polycom. (France)
Fri, Jun 6th 2014 6:11a Vincent Perrin Rendez-vous le jeudi 12 juin pour tout savoir sur les nouveaux modèles de collaboration vidéo et découvrir au travers de démonstrations nos dernières solutions audio et vidéo. AGENDA 09h00 - 09h30: Accueil café 09h30 - 09h50: Présentation de Polycom et tendances du marché 09h50 - 10h30: Les nouveaux modèles de collaboration vidéo : Hardware, Software, Cloud 10h30 - 10h45: Comment mesurer l’utilisation de vos salles de visioconférence? 10h45 - 12h15: Démonstrations de nos solutio [read] Keywords: collaboration
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[Troubleshooting] IBM Sametime Softphone: Error 404 User Not Found
Fri, May 30th 2014 8:12a Vincent Perrin If you are doing IBM Softphone integration with a third party SIP server like Polycom DMA, you could face that error: 404 User Not Found. First of all, you have to read the document named "IBM Sametime 8.5.2 Unified Telephony Lite Client troubleshooting guide" (here). A good port configuration is important. 404 error can be cause by a misconfiguration of Virtual Hosts. 1/ Check the SIP ports configured on the application server and fix the VH settings accordingly (remove the redundant SIP por [read] Keywords: ibm
lotus
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Polycom CloudAXIS 1.5 has been released
Fri, May 30th 2014 6:11a Vincent Perrin We just released Polycom CloudAXIS 1.5. That new release brings lot of new features like: Support in CloudAXIS for Polycom’s SVC (Scalable Video Codec) solution • Improved user experience during video calls • Expanded scalability and lowered TCO for running the Real Presence Platform solution in the enterprise. Support for Single Sign-On (SSO) • End users no longer have to sign in to CloudAxis if they are already logged into their Domain Polycom room signature embedded in email invi [read] Keywords: admin
administration
apple
email
enterprise
interface
network
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[UX_Series] Smarter Retail Mobile App
Fri, May 30th 2014 6:11a Vincent Perrin According lot of analysts and vendors, The WebRTC revolution has begun. Polycom, as one of the spearhead of Standard and interoperability, is ready to make WebRTC possible (here). But, in my humble opinion, the technology is not the revolution, the use cases are. It will change the way people use video technology, outside tradition rooms. One year ago, Polycom has delivered in the market the perfect product to start that revolution: Polycom CloudAXIS, a Web-enabler & Video Enabled Business [read] Keywords: community
mobile
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[UX Series] Easy Meeting Mobile Applications
Fri, May 23rd 2014 12:10p Vincent Perrin One of my leitmotiv at Polycom is the User Experience (UX) and how APIs can improve the UX for end-users even more. In the past, I have develop some app like a "Chrome Extension for Polycom RealPresence CloudAXIS" or show you how to leverage Human Capital (IBM Kenexa) with Polycom technology. This week, I have develop a new mock-up based on a mobile application and NFC technology. The purpose is to simplify the initialization of a call on Polycom Group Series to a video meeting room (VMR). Ou [read] Keywords: collaboration
ibm
application
applications
blogger
exchange
exchange
google
microsoft
mobile
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New Sametime SDK & Sametime 9 Phonebook Management
Fri, May 2nd 2014 9:12a Vincent Perrin IBM just published a new release of IBM Sametime 9.0 SDK I won't list all new APIs or features. I will just focused my article to the updates of IBM Sametime Telephony Toolkit. Link to download Sametime Standard V9.0 SDK IFR 1 Multiplatform: here (The date on the site for the ePackage doesn't properly reflect that, but IBM just uploaded it.) That is a comparison between the list of public objects we have in S9 & S9 IFR1 SDK: IBM Sametime 9 has introduced IBM Softphone which allows you [read] Keywords: ibm
lotus
notes
sametime
application
applications
blogger
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[Lab] Google Chrome App for Polycom DMA
Mon, Apr 28th 2014 7:11a Vincent Perrin In the last two articles, I demonstrated you how to leverage Polycom DMA & CloudAXIS APIs within Google Chrome App & Extension.Now, I will show you how to create your first Chrome Application to list all users and create a new user on your Polycom DMA. The main advantage of a Chrome Application is you can develop via Web technology without a web server, and do easy demo very quickly. You will work from the skeleton of a Chrome Application. You can download the application from here and y [read] Keywords: admin
collaboration
application
development
google
interface
javascript
password
reservation
server
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Chrome Extension for Polycom RealPresence CloudAXIS
Thu, Apr 3rd 2014 10:11a Vincent Perrin I became a fan of Google Chrome development capabilities. Last week, I have developed two Google Chrome Apps, leveraging Polycom DMA APIs Now, I have tested Google Chrome Extension, using Polycom RealPresence CloudAXIS APIs. The purpose of that extension is to be able, from the Google Chrome UX, to create an ad-hoc and scheduled meeting. I have published that extension in the Google Chrome WebStore. If you have new feature idea, don't hesitate to comment that app. [read] Keywords: development
google
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Chrome Extension for Polycom VMR Management
Tue, Mar 25th 2014 11:11a Vincent Perrin That is why I think APIs are very important... In previous articles, I already showed several examples of development leveraging Polycom DMA REST APIs for VMR Passcode management using Java or HTML/ Web Development. Today, I have tested a new approach: a Chrome Extension. The main advantage I have leverage my previous piece of code (Web dev), but without the need to have a Web Server. It is very easy and fast to design... Chrome ExtensionThat video will show you the user experience of that Chro [read] Keywords: collaboration
application
blogger
development
google
java
server
186
HR professionals will shape the future of business
Tue, Mar 18th 2014 7:11a Vincent Perrin A couple of weeks, I have written an article "Leveraging Human Capital with Polycom technology" Based on recent studies, the use of online video in the hiring process jumped a staggering 320% from 2010 to 2011. Why? Not only is the process faster, but the results are also better. 95% retention rate for candidates chosen through online video interviews54% of employees screened through video interviewing achieved goals on time as opposed to 43% hired the traditional way82% of candidates chosen [read] Keywords: collaboration
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[Engage by Blug] Feedback
Tue, Mar 18th 2014 6:11a Vincent Perrin As always that is a great event... It was my second time as speaker. Just some numbers: - 48 tracks (Business, Administration, Development...)- A opening session with Kramer Reeves and Suzanne Livingston- About 350 attendees,- 66 different speakers,- 30 IBM Champions from all over the world,- A speed-sponsoring session - Three minutes twelve times to talk about your solution- A great community spirit... Partner List Acuity & Polycom Booth Partner Zone The wall of Speakers Just before the st [read] Keywords: administration
collaboration
ibm
sametime
community
development
integration
twitter
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[Engage by Blug] - Bus04. Social Communication & IBM Sametime 9
Thu, Feb 20th 2014 12:12p Vincent Perrin In March 17-18 2014, I will attend as speaker Engage by BLUG in Theater Chassé in Breda, NL. I will deliver a session with Marco Janssen from Acuity. Marco Janssen is an IBM Certified Sametime 9 administrator with 7 years experience in IBM Collaboration Software. At Acuity he is responsible for designing and implementing small to large IBM Sametime infrastructures. As part of every IBM Sametime 9 implementation it is his task to educate the customers IT staff in managing and maintaining the n [read] Keywords: collaboration
ibm
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google
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IBM Sametime 9 & Polycom Demonstration
Thu, Feb 20th 2014 5:12a Vincent Perrin On the Polycom booth at IBM Connect, you could see the seamless integration between IBM Sametime 9 & Polycom technology: Integration with Polycom Group Series, with Polycom Collaboration Server (RMX)... If you didn't have the chance to see that in action, I have recorded a demo of the different use cases: Demo Sequence: 1/ Call to Sametime User using video endpoint as preferred device - TCSPI 2/ Invite an expert using Polycom Endpoint in a Sametime Meeting (Dial out) - TCSPI 3/ Call to Po [read] Keywords: collaboration
ibm
sametime
application
blogger
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Leveraging Human Capital with Polycom technology
Tue, Feb 18th 2014 10:10a Vincent Perrin I have published on my blog examples of vertical integration of video into business processes (Video Online Banking in Finance). I'm really convinced if you want to drive the best user adoption of a new service you need to seamlessly integrate it into an existing business processes... I would like to highlight another industry: Human Resources (HR). HR department is under pressure, the role of HR is changing. HR need to deliver forward-thinking capabilities that can help companies respond mor [read] Keywords: collaboration
ibm
development
email
integration
interface
laptop
linking
office
227
IBM Connect Showcase 2014
Tue, Jan 28th 2014 11:11a Vincent Perrin As all years, you can meet all IBM Business Partners in the IBM Connect Showcase. Polycom has its own booth to demonstrate its cool and seamless integration with IBM Solutions like IBM Sametime (IBM Connections Chat & Meetings), IBM Kenexa BrassRings or IBM Care Manager (Healthcare solution). In the long list of IBM Business Partner, I had the opportunity to meet a new cool integration with IBM Connections from a French Company named Reverso Softissimo : Reverso Translate for IBM Connection [read] Keywords: connections
ibm
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Second Day @IBM Connect
Mon, Jan 27th 2014 11:11p Vincent Perrin A great day.. We have had lot of announcements... Re-branding of productEvolution of mail client/user interfaceInteresting customers return of experienceA demo script via a storytelling (solution vs product) Interesting story about the Social Journey IBM Sametime becomes IBM Connect Chat & Meetings... IBM Mail Next == email, content, social... a brand-new interface. To sum up a new approach of email client A beta version of Mail Next is scheduled for the first half of 2014 and actual la [read] Keywords: domino
ibm
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email
interface
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First Day @IBM Connect 2014
Sat, Jan 25th 2014 4:10p Vincent Perrin My first day at IBM Connect 2014 is done, and I'm ready for the big show. I have my badge, my bag and the Polycom booth is almost ready... IBM Connect BadgeMy bagAs you can see I have the Speaker sticker. You can attend my BoF Monday 6:15pm "BOF106 Making Video Part of Your Everyday Workflow" in Macaw 1 (Swan). I also encourage you to attend the two Polycom/Video/Sametime related session: BP502 - Is Your IBM Sametime Deployment Stuck in First Gear? Learn From UC Mechanics by David Price [read] Keywords: ibm
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linkedin
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RealPresence Desktop & Mobile (Win & Mac / Android & iOS) v3.1 is GA
Mon, Jan 13th 2014 5:11a Vincent Perrin Major Features: CMA-D Key Feature Parity Presence and IM support on RP DesktopSupport single sign-on (SSO) on RPD WindowsImprove NAT traversal capability in RPD standalone modeUser Feature enhancements SmartPairing content on RPM iPadWhiteboard support on RPM iPadSmartPairing control of Room Systems from RPD (Windows and Mac)Easy RSS recording control on RPM/RPDGeneral Product enhancements New Android device supportiOS 7 and Mac OS X 10.9 supportSupport reverse landscape mode and portrait mode [read] Keywords: desktop
mac
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IBM Sametime 9 Mobile and SUT Lite
Fri, Dec 20th 2013 5:17a Vincent Perrin This morning, I have done tests on Sametime Mobile. Sametime 9 Mobile includes SUT Lite capabilities. It is enabled via the av.allowSIPTrunking policy being true and assumes SUT-Lite trunk is set up on the server side. Making phone calls using Sametime Voice on mobile, by entering a phone number on keypad will be an SUT-Lite call if SUT-Lite is enabled. BUT, Sametime 9 Mobile has a specific behavior. A "+" sign is automatically added in front of the number you dial. So, my classic rules an [read] Keywords: ibm
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mobile
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IBM Sametime 9 Video MCU: SVC, Bandwidth and Layouts
Thu, Dec 12th 2013 5:11a Vincent Perrin These last couple of months, I have published on this blog several articles on the new IBM Sametime 9 media framework. The purpose of this article is to discuss Sametime Video MCU. What you can do, resolution supported and different type of call involving clients (Rich, Mobile and Web). Details on Video MCU The Video MCU provides conferencing functionality in Sametime 9 environment. The main purposes of the Video MCU are to: • Handles media and media control from Sametime 9 clients • [read] Keywords: connections
domino
ibm
ldd
lotus
policies
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Regex & SIP URI
Tue, Dec 10th 2013 9:11a Vincent Perrin When you work with SIP trunk, you often have to write regular expression - a regular expression (abbreviated regex or regexp) is a sequence of characters that forms a search pattern, mainly for use in pattern matching with strings, or string matching, i.e. "find and replace"-like operations dixit Wikipedia. I dont know for you, but since School, it is lways difficult for me... So, I would like to share some basic regex for SIP trunk. You will be able to use them in IBM Sametime 9 SIP Proxy. [read] Keywords: ibm
sametime
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IBM Champion 2014
Thu, Dec 5th 2013 7:14a Vincent Perrin I just learnt that I have been renewed as IBM Champion for 2014. That is a great honour for me... Congrats to the 'oldies', and congrats to the 'newbies' ! This year, four frenchies... Link to the full list of the 2014 87 IBM Champions: https://www.socialbizug.org/blogs/074c311f-1478-4a20-8774-bb7cf9d1abf4/entry/announcing_the_2014_ibm_champions_for_ics?lang=fr [read] Keywords: ibm
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SIP trunks, Video MCU, Dial in/out with IBM Sametime 9
Tue, Dec 3rd 2013 5:14a Vincent Perrin SIP trunk are very important in Telephony and Video world. With IBM Sametime 8, in order to enable SIP trunk capabilities, it was required to buy IBM® Sametime® Unified Telephony Lite. This licence enables you to place calls to and receive calls from internal or external phone numbers, video conferencing systems or video conferencing endpoints on your desktop. With the new licensing model of IBM Sametime 9, this license is now free of charge... It is included in almost all bundles (Communica [read] Keywords: collaboration
connections
ibm
ldd
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desktop
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New IBM Sametime 9 A/V screenshots
Wed, Nov 27th 2013 8:18a Vincent Perrin I just finished the upgrade to Sametime 9 Hot Fix 1... IBM Sametime Meeting on Web Client (left) and Rich Client (right)IBM Sametime Meeting on Mobile And also Point to Point call from Sametime Mobile to Rich Client... [read] Keywords: ibm
sametime
mobile
Sametime 9 Meeting with audio & video, and mobile...
Fri, Nov 22nd 2013 8:15a Vincent Perrin I just finished a two days worshop with German IBM UC team (Volker J., Dirk S., Frank A.), iLink team. We have finalized their IBM Sametime 9 environment by adding Polycom equipements (like Polycom DMA and Group Series). We have done as you can imagine lot of tests and also on tablets which is now available... These screenshots came from a Sametime Rich Client Meeting. In that Sametime Video meeting, we had 2 tablets (one iPad, one Android,), 2 Sametime Rich client, and two Polycom Group Serie [read] Keywords: ibm
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IBM Sametime 9 mobile clients are available on Android and iPad
Thu, Nov 21st 2013 9:14a Vincent Perrin Great news today.... IBM has delivered an updated release on its Sametime Mobile clients. Two differents clients one for Presence, IM, audio and video, and other one for Meeting with Audio & Video... IBM Sametime: The cool new features are : • Softphone (on supported servers) • A brand new user interface on the iPad • Point-to-point audio on phones (on supported servers) For iOS: https://itunes.apple.com/us/app/ibm-sametime/id472303810 For Android: https://play.google.com/store/ap [read] Keywords: connections
ibm
sametime
apple
desktop
google
integration
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Polycom RealPresence CloudAXIS & Salesforce.com
Wed, Oct 16th 2013 6:13a Vincent Perrin How to put a face on your sales force... With the Polycom RealPresence CloudAXIS Suite, sales teams are now more empowered to connect with customers and bring in the resources they need to support them. RealPresence CloudAXIS extends Polycom’s HD video collaboration to anyone, regardless of application, system, or device. Connecting customers face to face with sales people or subject matter experts—no matter what system they are using—is now a cinch. But: How could you have something inte [read] Keywords: collaboration
application
applications
blogger
google
integration
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RealPresence CloudAXIS Web UI Customization via GreaseMonkey
Tue, Oct 15th 2013 8:11a Vincent Perrin [This blog entry is mainly for Polycom Partners] During your presentation of Polycom RealPresence CloudAXIS, we probably mention that customers can customize the UI of CloudAXIS. But, how to do a sexy, customized demo when you don't have acces to the server or don't want to be able two demos for two different clients at the same time? The secret word is "GreaseMonkey"... Greasemonkey is a Mozilla Firefox (& Chrome) extension that allows users to install scripts that make on-the-fly ch [read] Keywords: css
firefox
mac
server
wiki
My first experience with IBM Sametime 9 audio & video service
Wed, Sep 25th 2013 10:12a Vincent Perrin Today, I have just finished the deployment of my IBM Sametime 9 platform with the new SVC media framework.And, I have done tests with colleagues of point to point calls and multipoint calls with continuous presence on the new IBM Video MCU. Point to Point call: (works with all Sametime bundles) Multipoint Point Calls: (required IBM Sametime Complete) They have also refreshed the "Audio & Video Performance" view. You have now a better view on th audio/video traffic (Bit Rate, Resolu [read] Keywords: ibm
sametime
IBM Sametime 9 Launch Event
Wed, Sep 18th 2013 3:11p Vincent Perrin IBM Sametime 9 launch event is just finished. That was a very good and original event. It has been done through the IBM Virtual Event Center. That event was truly global. Polycom saw visitors from 27 different countries. The format of this event was: One keynote including video, Erik Brynjolfsson, and awesome demos from Luis Benitez and Suzanne Livingston.Three breakouts :What's new in SmartCloud?What's new in Sametime?Deployment Models10 virtual booths of which one from Polycom. All the IBM [read] Keywords: ibm
sametime
applications
blogger
integration
microsoft
mobile
twitter
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IBM Completes Sametime’s Front Nine by Wainhouse Research
Thu, Sep 12th 2013 3:11p Vincent Perrin Wainhouse Research has written an analysis on the next major release of IBM Sametime: Version 9. IBM Sametime 9 should be available at september 20th. Wainhouse Research has hightlighted two major enhancements for these release: A simplified, streamlined user experience"Both the browser-based and native Sametime clients have undergone a number of both look-and-feel and workflow refinements." “Out of the box” Continuous Presence"A new SVC-capable, software-based video conferencing capabi [read] Keywords: ibm
sametime
mobile
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IBM Champion 2014 Nomination are opened...
Thu, Sep 12th 2013 6:12a Vincent Perrin Nomination for IBM Champion program are now opened... Don't hesitate to nominate the person who think can match the profile described just below: "An IBM Champion is someone who makes exceptional contributions to the technical community. Contributions can come in a variety of forms, and popular contributions include blogging, speaking at conferences or events, moderating forums, leading user groups, and authoring books or magazines. Educators can also become IBM Champions; for example, aca [read] Keywords: ibm
blogging
community
profile
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Reinvent the Way Work Works with the Leading Social Platform
Wed, Sep 11th 2013 6:11a Vincent Perrin On September 18th 2013 at 10:00am US ET, IBM will be hosting an exciting virtual event "Reinvent the Way Work Works with the Leading Social Business Platform". Polycom’s part in Sametime 9 will be on display at IBM’s launch event called “Reinvent the Way Work Works with the Leading Social Platform”—being held on Sept. 18. Polycom will have a virtual booth at the launch event that enables attendees to learn more about Polycom and how we’re partnering with IBM to bring video to [read] Keywords: ibm
sametime
Polycom Conferencing Add-in For IBM Sametime V3.0
Thu, Aug 8th 2013 6:17a Vincent Perrin Today, we delivered. version 3.0 of the IBM/Polycom TCSPI integration-- Polycom Conferencing Add-In for IBM Sametime. Historically, Polycom UC solutions are integrated with the IBM Sametime server, without changing the IBM Sametime clients thus enabling their users to maintain their familiar user interface and workflows. The Add-In is one of two main integration approaches that are available with the Polycom RealPresence Platform integration. They are derived from the two interfaces provided by [read] Keywords: collaboration
domino
ibm
sametime
email
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properties
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virtualization
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RealPresence Desktop & Mobile 3.0 are available
Mon, Jul 22nd 2013 6:14a Vincent Perrin New versions of RealPresence Desktop &Mobile 3.0 are now available. Please find the list of new features: Realpresence Desktop (RPD): Support for H.264 high-profile calls (outgoing and incoming).Support for answering incoming calls automatically. When enabled, this feature allows users to choose to mute the audio or video of auto-answered calls.Enabled users to hide or display local self-view.Allowed users to change call settings during the call.Allowed users to collect and email log files [read] Keywords: collaboration
apple
application
desktop
email
google
laptop
mobile
office
profile
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RealPresence Content Sharing Suite v1.1 is new GA
Tue, Jul 2nd 2013 8:21a Vincent Perrin A new release of RealPresence Content Sharing Suite (CSS) is now GA, with a cool new feature. CSS, in it first release, is the Industry First Content Sharing Interoperability solution with Microsoft Lync 2010. Imagine you have to join a meeting that someone or you have something to share content, but you don't have video endpoints or RealPresence Mobile or Desktop. You just have a Web browser Now, you can with a new Web browser-based content access. You can access CSS content over the Web by [read] Keywords: applications
css
desktop
microsoft
mobile
network
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[Polycom] Experience the InfoComm 2013 Booth Demos Virtually
Thu, Jun 20th 2013 6:18a Vincent Perrin Last week, Polycom participated in InfoComm 2013 in Orlando, Florida. rAVe Publications, a leading information source for the ProAV community, was in attendance and captured demos from around the show floor with brief videos. Below are the links to those videos where you can experience the Polycom booth demos virtually: Polycom SoundStructure Installed Audio Solutions - http://www.youtube.com/watch?v=6Cu9aGLONEs RealPresence Platform - http://www.youtube.com/watch?v=z26yNvWsULQ Polycom VisualB [read] Keywords: community
desktop
microsoft
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Polycom Conference Control App
Thu, Jun 13th 2013 11:19a Vincent Perrin I have covered Polycom Infrastructure APIs several times in my blog. Polycom set of APIs is a very prowerful driver for UC and Video Adoption. It could allow you to quickly develop applications (Web, desktop, mobile…) to interact with Polycom RealPresence platform. This application could be IT-centric or end-user-centric. “Polycom Advanced Services” has developed an application to easily manage Polycom Conferences. This application is accessible via a simple web browser (from your PC, Ta [read] Keywords: application
applications
desktop
mobile
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Polycom VVX & Conference Management...
Thu, Jun 13th 2013 8:17a Vincent Perrin Today, I would like to share with you my last prototype. You probably know I love the concept of "Contextual Service", it provides access to a service depending on a context. This concept drives user adoption by providing a seamless integration and the easiest access to a service. Last week, I have a discussion with one of my colleague, who is specialized on Polycom Voice Portfolio, about Polycom Business Media Phone VVX and its Web browser. So, I have imagined a new service: Having access to [read] Keywords: application
blogger
google
integration
server
websphere
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Polycom RealPresence CloudAXIS Suite Live demonstration in Polycom Office....
Fri, May 17th 2013 10:17a Vincent Perrin Based on Polycom Demo Environment in Paris office, this is what I demo every day to customers/prospects. Awesome, isn't it... CloudAXIS meeting with one OTX300, one RPX200, one HDX4500 and two laptopsContent Sharing from OTX RoomContent Sharing via WolfVision® integrated document camera from RPX RoomView from OTXThanks to Serge F., Dominique P., and Robert G. [read] Keywords: office
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Video-Enabled Robotics
Thu, May 16th 2013 6:14a Vincent Perrin I'm a big fan of "Robot series" the series of short stories and novels by Isaac Asimov. Robots are invading our lives... Primarily to do the cleaning, but they are becoming more and more intelligent... Thanks to a newly announced partnership with Anybots - a robotics innovator based in Mountain View, Calif.- Polycom is becoming a part of that world by integrating our video collaboration technology in a video-enabled robot called QB. I'm very enthusiastic by this announcement. [read] Keywords: collaboration
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Polycom CloudAXIS is NOW available...
Tue, Apr 16th 2013 7:18a Vincent Perrin Polycom announces availability of an Industry First: Polycom® RealPresence® CloudAXIS™ Suite extends secure, enterprise-grade video collaboration to anyone with a Web Browser. Polycom® RealPresence® CloudAXIS™ Suite is a software extension of the Polycom® RealPresence® Platform that enables universal access to enterprise-grade, interoperable video collaboration to any business (B2B) or consumer (B2C) at the highest quality, reliability and security.With Polycom RealPresence CloudAXIS S [read] Keywords: collaboration
email
enterprise
facebook
google
security
skype
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Polycom RealPresence mobile on French TV
Tue, Apr 16th 2013 6:17a Vincent Perrin One Polycom customer "GCS-eSanté" appeared on a French TV show last Thursday. This show, 100% Mag, is similar to the UK show The One Show. The topic was ‘medical deserts’, and how people in France has to struggle to have access to specialist when they live outside of main cities. GCS demonstrated a patient consulting experts using Polycom RealPresence Mobile, as a solution to the problem. Check out chapter 6, minute 39: http://www.m6replay.fr/100-mag#/100-mag/11285140-emission-du-10-avr [read] Keywords: consulting
mobile
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IBM Sametime Unified Telephony Lite and Telephony Presence
Wed, Apr 3rd 2013 7:17a Vincent Perrin IBM® Sametime® Unified Telephony Lite (SUT Lite) Client enables you to place calls to and receive calls from internal or external phone numbers, video conferencing systems or video conferencing endpoints on your desktop. Polycom proposes a native integration with IBM SUT Lite, enabling you to use your Sametime Client as a video endpoints on your desktop. Currently, Telephony presence is only available via full SUT solution. Telephony status lets you know that someone is on the phone before [read] Keywords: ibm
sametime
desktop
integration
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Realpresence Desktop & Mobile 2.3
Wed, Apr 3rd 2013 6:17a Vincent Perrin Yesterday, two new releases of Realpresence applications: RealPresence Mobile v2.3 for Android and iOS has been released. Support the Polycom RealPresence CloudAXIS™ solution. Link to the release note: http://support.polycom.com/PolycomService/support/us/support/video/realpresence_mobile/realpresence_mobile.html RealPresence Desktop v2.3 for Windows has been released. Support for some Windows 8 editions (Windows 8 Standard, Pro, and Enterprise; 32-bit and 64-bit) Link to the release note: h [read] Keywords: applications
desktop
enterprise
mobile
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Blug 2013 presentation
Mon, Mar 25th 2013 11:14a Vincent Perrin Last week, I attend BLUG where I presented a session on "Making Social Business Visual". Please find my presentation... Making social business visual from Vincent Perrin Ping me if you have some questions... [read] Keywords:
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Polycom at BLUG Event in Leuven (Belgium)
Fri, Mar 22nd 2013 9:14a Vincent Perrin Today, I'm attending the annual Blug event in Leuven (Belgium). Blug is one very important user group in Europe. This year, they have more than 300 attendees and lot of IBM business partners including Polycom. That's AWESOME !!!! Blug list of business partners..Business Partner Booths (right)Business Partner Booths (left) Acuity/Polycom BoothMarco (Acuity) & John (Polycom) This afternoon, I will deliver a session named "Making Social Business Visual" to illustrate the value proposition o [read] Keywords: collaboration
ibm
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Polycom EagleEye Acoustic available in Polycom Paris Office
Mon, Mar 18th 2013 9:13a Vincent Perrin Last October 8th, we have announced lot of new stuffs like CloudAXIS, Group Series, and a new camera: EagleEye Acoustic. You can NOW see one in action in Polycom Paris Showroom. What is it? New lower cost EPTZ (electronic pan/tilt/zoom) camera1080p30 video performanceBuilt-in high-performance microphoneInnovative rubberized hingeThat camera will be very interesting for small rooms/executive offices, in conjunction with Group Series 300 (or 500). EagleEye Series Camera Data Sheet: here Posit [read] Keywords: office
80
RealPresence Mobile 2.2 on Android is NOW available...
Tue, Feb 12th 2013 10:09a Vincent Perrin What's new !! 1.Support following new features on non-Tegra 2 Android tablets: • Polycom SmartPairing™ SmartPairing enables a tablet to control and swap calls to Polycom HDX and Group Series devices. • Content Sharing – It is only supported when you register to a provisioning server (Polycom CMA/RPRM). – Only PDF files can be shared. 2.Support the enterprise Scalable Video Coding (SVC) solution on non-Tegra 2 Android tablets and phones. 3. Support IVR service in SVC calls To instal [read] Keywords: enterprise
google
mobile
server
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Weather Condition
Wed, Jan 30th 2013 4:11p Vincent Perrin After 6 days at IBM Connect in Orlando, FL, I will spend the next week at Vancouver, CA for TEAM Polycom. And, unfortunately, weather conditions won't be the same :( :( - 23C in Orlando and sunny, - 7C in Vancouver and rainy. [read] Keywords: ibm
blogger
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Social Communications (IBM Sametime) at IBM Connect
Wed, Jan 30th 2013 12:11p Vincent Perrin IBM Connect is almost done.. So, how did this IBM turn out ? Key messages -> Social, Social, Social.... I have been very interesting by IBM Social Communications session this year as you can imagine. I have followed some of them presented by former colleagues like John Delpizzo, Marlon Machado (Clevershutter), Julie Reed, Pat Galvin (@patgalvin)... One sentence is the right illustration of what they have announced : "We have been listening", especially on the Video side... They have addre [read] Keywords: collaboration
ibm
sametime
integration
mobile
twitter
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IBM Connect 2013 - Third Day
Mon, Jan 28th 2013 9:15p Vincent Perrin A long day, starting with a very cool General Opening Session - announcements, demos... (here), lots of people on the Polycom booths, and THE Social Communication Strategy and roadmap session by John Delpizzo and Brian Ricker. We have heard the vision of IBM in term of the future of IBM Sametime and the notion of Social Communication, and we have seen cool demos. My two key elements in the roadmap: New rich communication services via Multipoint audio & video capabilities, support of Polyc [read] Keywords: collaboration
ibm
sametime
integration
mobile
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IBM Connect 2013 - Opening General Session
Mon, Jan 28th 2013 11:15a Vincent Perrin The 20th IBM Connect (Lotusphere) Open General Session is NOW over.. Like each year, that was a great moment... We have seen lot of announcements, demos. I would like to share with you some of these announcements. But, before that, I would like to thank IBM for their recognition of IBM Champions Community. That was the first message of Alistair. It recognizes that the IBM Collaboration community is trong and fundamental for the growth and the deployment of IBM Collaboration solutions. Then, [read] Keywords: collaboration
connections
ibm
lotus
lotusphere
notes
sametime
community
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IBM Connect 2013 - Second Day
Sun, Jan 27th 2013 8:15p Vincent Perrin IBM Connect is now open... The Polycom team is ready to show how IBM/Polycom work together. Already lot of customers and partners spent some time on Polycom booths during the Showcase Welcome reception. That day was also for me the opportunity to meet all IBM Champions during the IBM Champion Welcome Reception... All of these IBM Champions are there to discuss with you during IBM Connect but also during the rest of this year... Don't forget the IBM Champion Twitter Photo Game... That was [read] Keywords: ibm
twitter
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IBM Connect 2013 - First Day
Sat, Jan 26th 2013 4:14p Vincent Perrin Just a sum up of my first day at IBM Connect (Lotusphere) 2013, my nineth Lotusphere. I remember my first Lotusphere... Everything was so BIG... Huge opening Sessions, lots of breakout session... Lots of partners and customers.. And, everything is still there... This year will be a great year... For the 20th anniversary, IBM did a nice collage... Today, I have set up with my team Polycom Booths. That will be awesome.. You will be able to see why IBM/Polycom integration are so powerful, and al [read] Keywords: ibm
lotusphere
integration
First feedback of IBM Notes 9
Tue, Jan 22nd 2013 7:14a Vincent Perrin I've just installed Notes 9 Social Edition on my laptop. I didn't explore all new features, yet.. But, I love the new user interface, and I appreciate the "forward & backward" compatibility. I have install all my "demo" Polycom plugin for IBM Sametime, and they work fine. Polycom Conference Management & Content Sharing. Polycom Conference Layout Management P.S: You can download it here. [read] Keywords: ibm
ldd
lotus
notes
sametime
interface
laptop
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LiveStream of IBM Connect sessions
Tue, Jan 22nd 2013 5:18a Vincent Perrin This year, like last year, you will be able to follow several sessions of IBM Connect in live via streaming. You can access to sessions here (http://www.livestream.com/ibmsoftware). Of course, it is always better to attend IBM Connect in person to meet peers, IBM experts... [read] Keywords: ibm
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IBM Connections & IBM Sametime => Awareness..
Mon, Jan 21st 2013 1:18p Vincent Perrin Today, working on my IBM Connections & Sametime platform, I made a discovery that I would like to share. That's stupid, but maybe I'm not the only one :) :).... I have decided to implement IBM Sametime awareness though Sametime Client (Web API toolkit). You can find the documentation here. As normal tester, I only have one PC and traditionally, I do my test with one user. I have followed the procedure and started to check it works fine. When I have accessed to Profiles anonymously, I wa [read] Keywords: connections
ibm
ldd
lotus
sametime
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IBM Sametime, Social Communications at IBM Connect 2013
Fri, Jan 18th 2013 9:13a Vincent Perrin With IBM Connect 2013 only two weeks away, I have been spending a lot of time checking which session to attend. And, I was very happy and impressed by the number of sessions related to Social Communications. Demystifying Your IBM Sametime Deployment with the Configuration Validator Jan 27, 8:00am - 10:00am IBM Sametime 8.5.3 Architecture and Deployment Workshop Jan 27, 10:30am - 12:30pm IBM Sametime Unified Telephony QuickStart Deployment Jan 27, 1:30pm - 3:30pm From Zero to Mobile Hero: IBM [read] Keywords: connections
ibm
sametime
mobile
server
websphere
websphere portal
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Happy New Year 2013
Wed, Jan 2nd 2013 5:15a Vincent Perrin Thank you very much to all my followers, readers… I wish you all the best for this new year 2013! This new year will be very exciting. This quarter is off to a flying start, with several events (IBM Connect, TEAM Polycom), and announcements on IBM/Polycom integration. Hope to see some of you at these two events, otherwise good read on my blog... [read] Keywords: collaboration
ibm
integration
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Polycom Realpresence Mobile 2.1 in action
Fri, Dec 21st 2012 5:11a Vincent Perrin Great news and a nice gift for Christmas... Polycom Realpresence Mobile 2.1 is now available. 1. Automatic SmartPairing™ wireless control of conference room systems 2. Transfer calls to conference room systems when manually or automatically paired 3. Support SVC(Scalable Video Coding) IVR (Interactive Voice Response) Example of the Smartpairing and Transfer Calls to conference room: [read] Keywords: application
blogger
google
mobile
wireless
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IBM/Polycom Customer Success Story: SES
Tue, Dec 18th 2012 7:12a Vincent Perrin SES uses video collaboration to enable regional teams to cross cultural divides and work closely with customers to meet their specific satellite bandwidth and service requirements. SES uses Polycom® RealPresence® Room video solutions, in 56 conference rooms throughout 22 different locations worldwide, enabling visual collaboration to become part of how the company conducts business daily. The company recently implemented a unified communications and collaboration solution for its global workf [read] Keywords: collaboration
ibm
sametime
email
unified communications
Polycom API & Web
Tue, Nov 27th 2012 2:10p Vincent Perrin I have illustrated the power of Polycom infrastructure APIs in several articles in my blog. I already showed you an example of VMR management via a desktop app (Java based). I have tested the same kind of features via a simple Web browser. Because, Polycom APIs are based on REST, and a REST service is platform-independent. That simple example retrieves VMR information associated to an end-user and I can update passcodes. [read] Keywords: collaboration
blogger
desktop
java
202
One week in Web Architecture (CORS, Reverse, Proxy, XMLHTTPRequest...)
Mon, Nov 26th 2012 5:11a Vincent Perrin Last week, I have done lots of testing of Web Architecture. One colleague contacted me with an interesting idea: - Deploying a Cloud Web infrastructure which allows an end-user, in a corporate network (LAN) to have access to local infrastructure. I already posted some frustrations around Web development related to that architecture, but I have processed, and I would like to share with you some feedback. I have made the most of two technologies to build my environment: - HTTP Reverse Proxy - COR [read] Keywords: agent
collaboration
ajax
blogger
development
firefox
network
security
server
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[Beta] New Online IBM Meetings in the Cloud
Mon, Nov 26th 2012 5:11a Vincent Perrin SmartCloud Meeting is toward a new infrastructure. Currently in your SmartCloud for Social Business account, you can have access to the beta program of that new infrastructure. That new infrastructure will bring IBM cloud and on-premises codebases into symmetry, leveraging IBM on-prem Sametime Meeting environment. User Interface Key Features: Web ConferencingApplication & Desktop SharingMeeting Room LibraryParticipant ListGroup DiscussionPollingAnnotationAdd content and Smartcloud Files [read] Keywords: collaboration
ibm
sametime
application
blogger
desktop
interface
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RealPresence Desktop v2.0( for Windows) is GA
Thu, Nov 22nd 2012 5:12a Vincent Perrin RealPresence Desktop v2.0( for Windows) is general available now! You can get the software, help file and release notes from support.polycom.com. You also can get data sheet and FAQs from www.polycom.com. RealPresence Desktop is a new software desktop client. It provides new user experience, align with other new Polycom end point products. RealPresence Mobile/Desktop plus RealPresence Platform delivers the essential provisioning, management, system interoperability, firewall traversal, and scal [read] Keywords: collaboration
notes
application
blogger
desktop
interface
mobile
security
101
Now, I remember why I don't like Web development!!!
Mon, Nov 19th 2012 12:10p Vincent Perrin Since 2001, Java applets development and multiple Web browser, I hate to develop for Web browser... Today, I did lot of tests of Ajax calls, and I understand, one more time, why I continue to hate Web development... I build a Web architecture to do Ajax calls on a REST server which doesn't support CORS. So I decide to implement an Apache Web server in reverse proxy with CORS headers. Content of my httpd.conf: Header set Access-Control-Allow-Origin "*" Header set Access-Control-Allow-Method [read] Keywords: collaboration
ajax
blogger
development
firefox
java
server
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Polycom DMA & User Repository
Tue, Nov 13th 2012 11:10a Vincent Perrin Polycom DMA 7000 or Resource Manager support Microsoft Active Directory as user repository, which is widely deployed in oranizations. But some customers doesn't have an AD or have a complex AD environment like un-federated AD environment, or want to manage their user via RDBMS.. In July, Polycom has introduced a set of Infrastructure APIs. Using these APIs is a straightforward and easy to manage group of users coming from any type of user repository solutions. I would like to share with you tw [read] Keywords: collaboration
domino
ibm
lotus
application
blogger
community
google
microsoft
tivoli
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Secure IBM Sametime Meetings URL
Tue, Oct 30th 2012 6:17a Vincent Perrin When you are using IBM Sametime Meetings rooms via Web interface, all URLs include the e-mail address of the owner of Meeting room. This fact is not important or problematic for internal deployment. IBM Sametime Meetings is very useful for external virtual meeting with Business Partners and/or customers. The full-Web approach simplifies external people to join and attend Sametime Meetings. The pattern of the URL of an IBM Sametime Meeting url is: https://[hostname]/room/[email]/[conf_name] But [read] Keywords: collaboration
ibm
lotus
sametime
blogger
email
interface
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Polycom & H264 SVC
Thu, Oct 25th 2012 6:12a Vincent Perrin One major announcement of Polycom in Q4 2012 is the implementation of SVC across RealPresence environments and the RealPresence Platform. Powerful Polycom® RealPresence® Platform enhancements include industry’s first open standards-based SVC (Scalable Video Coding), with 3X HD multipoint video call capacity for greater scalability, dramatically lower TCO, superior performance, and backwards- and forwards-compatibility to protect customer investments—all available through a software update [read] Keywords: collaboration
blogger
network
networking
wiki
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Polycom & IBM Connections Suite...
Wed, Oct 24th 2012 6:11a Vincent Perrin An example of Social Communications IBM Connections Suite provides IBM’s social software, real-time social communications capabilities in a single offering. IBM Connections Suite is comprised of IBM Connections, IBM Sametime Advanced, IBM Sametime Unified Telephony Lite Client, IBM FileNet Content Manager (restricted use), and IBM Lotus Quickr Connectors. Via this bundle, you can easily enhance the integration between Social & Video. Imagine you are looking for someone, an expert on SIP [read] Keywords: collaboration
connections
ibm
lotus
quickr
sametime
blogger
integration
profile
social software
xml
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Polycom Group Series Demo Available
Tue, Oct 23rd 2012 6:11a Vincent Perrin Polycom has announced at October 8th Superior Polycom User Experience and Next-Generation Endpoints. A breakthrough user experience that’s easy for even first time users, with no need for specialized training.Full 1080p60 high definition video delivering the industry’s most lifelike HD image quality on new Group Series.You want to see and touch it, it is NOW available... Come and see it in your nearest Polycom Executive Experience Center. (map). Group Series 500 in Polycom Paris OfficeP.S: [read] Keywords: collaboration
apple
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office
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Social Communications Special Preview - What's Coming for IBM Sametime ?
Mon, Oct 22nd 2012 6:11a Vincent Perrin The Social Communications message is resonating with customers like never before. Demand continues to grow for video and telephony embedded in solutions like IBM Connections and existing customer business applications. Join IBM SalesTalk to hear why the Social Communications message is compelling customers to invest as well as some exciting details on what is coming for the next version of Sametime. Hear about the upcoming Sametime roadmap and how you can use those messages with customers now [read] Keywords: collaboration
connections
ibm
sametime
applications
blogger
mobile
unified communications
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Polycom 2.0
Tue, Oct 9th 2012 6:10a Vincent Perrin Yesterday, Polycom made history... We have made four industry-transforming announcements. New endpoints & New User Experience,Open SVC standard,New Portfolio of Mid-market Solutions,RealPresence Axis Suite.I would like to spend more time on CloudAxis, whis is truely AWESOME... CloudAxis Suite is a new product that extends enterprise- grade video collaboration to Skype, GoogleTalk, and business video apps through a browser: making B2B and B2C collaboration possible. That's important, because [read] Keywords: collaboration
ibm
sametime
blogger
enterprise
facebook
microsoft
skype
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We're About to Make History Oct 8th...
Tue, Oct 2nd 2012 6:10a Vincent Perrin Polycom is about to change the future of video collaboration with the largest launch of new products and solutions in our 20+ year history. On October 8, broadcasting live from the NASDAQ MarketSite, Polycom will discuss game-changing additions and enhancements to our visionary portfolio that will change the future of video collaboration. Register to join the live webcast from the NASDAQ as we bring the world the future we’ve all been waiting for. I look forward to sharing this exciting ne [read] Keywords: collaboration
blogger
xml
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Sametime native Audio/Video, Polycom User-based & Device-based Dialing
Wed, Sep 26th 2012 9:10a Vincent Perrin When I present the Polycom/IBM integration, I'm often confronted with these questions: What is the difference between these two approaches?Which should I choose ?What can I do with User-Based or Device-Based Dialing?Which approach should I deploy?Two different integration approaches are available with the Polycom Realpresence Platform integration. These two approaches provide different functional use cases. User-based DialingDevice-based Dialing User-Based Dialing Use Case: That use case is an [read] Keywords: collaboration
ibm
sametime
application
blogger
integration
server
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What does Social Business mean?
Wed, Sep 12th 2012 6:11a Vincent Perrin I'm sure you have read lot of articles about Social Business... Luis Benitez has written an article about the definition of Social Business (here). A Social Business: embraces networks of people - It's not about B2B or B2C. It's about P2P (person-to-person) to create business value.is engaged and has conversations online with its customers, employees, suppliers and embracesis transparent and is ready to be open to ideas and capitalize on thoseremoves boundaries both inside and outside so th [read] Keywords: collaboration
application
blogger
server
twitter
websphere
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Polycom VMR Passcode Management using APIs
Thu, Sep 6th 2012 2:11p Vincent Perrin In a previous article, I have a shared the idea of an app simplifying Polycom VMR passcode management. Moussa has finalized his small Java app to easily update Conference and Chairperson passcode. Some tips used to design that app: Access Rights: DMA roles are required: administrator, provisioner to update Chairperson and Conference passcode. So, in that application, we use user credentials to identify and retrieve VMR, and we use admin credentials to update passcodes.Importation of SSL: An art [read] Keywords: admin
collaboration
application
blogger
google
java
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IBM Connections 4 Availability: September 7th
Tue, Sep 4th 2012 6:18a Vincent Perrin Here we go, IBM Connections 4 availability has been announced : September 7th 2012 IC4 Homepage IC4 Profiles Page You can access to presentations of ICS TechTalk Webcast in Partnerworld What's New in IBM Connections 4.0: hereIBM Connections 4 Mobile: hereIBM Connections 4 -- New Options for Integration and Extensibility: hereIBM Connections 4 -- Integrating with Microsoft Environments: here More details in the letter announcement: here [read] Keywords: collaboration
connections
ibm
blogger
integration
microsoft
mobile
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RealPresence Mobile V1.3.1 is available on Apple app store and Google Play now.
Tue, Sep 4th 2012 6:18a Vincent Perrin What’s new in 1.3.1 Android version • Support for the following devices: Samsung Galaxy Tab 2 7” GT-P3100 tablet Samsung Galaxy Tab 2 10” GT-P5100 tablet Samsung Galaxy Note GTT-I9220 phone Samsung Galaxy SII GT-I9100 phone Samsung Galaxy SIII GT-I9300 phone ASUS Transformer Pad TF300T tablet • Android 4.1 support for tablets that use hardware codec What’s new in 1.3.1 iOS version • For iPad, version 1.3.1 provides an update to the Content Send/Stop i [read] Keywords: collaboration
notes
apple
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google
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Polycom VMR password modification
Mon, Sep 3rd 2012 6:20a Vincent Perrin I have already shared with you several articles about Polycom Infrastructure APIs... I would like to share a new idea with you: An app to allow end-users to change his VMR password on Polycom DMA. One of my colleague (Moussa Louafi) has worked with the API to test that feature. In order to do that, we use only this method: PUT - https://localhost:8443/api/rest/conference-rooms/{conference-room-identifier} This method allows us to update a Conference Room information specified by this conferen [read] Keywords: collaboration
applications
blogger
firefox
linkedin
password
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Forrester names Polycom a Video Conferencing Leader...
Mon, Aug 27th 2012 6:11a Vincent Perrin Forrester Research has named Polycom the leader in its first-ever Forrester Wave focused on video collaboration solutions. Forrester ranked us at the top for our ‘Strategy’ and ‘Current Offering’ compared to those of the other vendors in our industry. Polycom received perfect scores for quality of experience, interoperability, product roadmap, partners, and security and compliance. In addition, Polycom was top ranked in conferencing experience and UC integration. These are all key focus [read] Keywords: collaboration
blogger
integration
security
Why Polycom APIs are so cool???
Tue, Aug 14th 2012 4:57a Vincent Perrin Because, you can do by yourself what you have always dreamed... This morning, Itold myself that it could be good to have a simple app to do a video call with my colleague in one click. A Video Speed Dialing application is born for my HTC, leveraging my Polycom RealPresence mobile... After a couple of hours, you have that small app running on your preferred Android smartphone or tablet. The result is: App icon in my desktop One click button to call Colleague's VMR [read] Keywords: collaboration
application
blogger
desktop
mobile
