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Latest 7 Posts
[Mobile Push] Custom Push Notification on Android with xtify
Thu, Feb 26th 2015 16
IBM Interact Omni-channel Message Orchestrator
Wed, Feb 4th 2015 11
Social Listening with Node-RED & IBM Silverpop
Fri, Jan 2nd 2015 11
Klout & Node-RED...
Fri, Jan 2nd 2015 11
OpenWeather & Node-RED
Fri, Jan 2nd 2015 15
IBM Interact & IBM Silverpop
Mon, Nov 24th 2014 5
[REPLAY] Webinar : "Campagnes marketing multicanal et connaissance client avec la solution marketing en mode Cloud d'IBM"
Mon, Nov 24th 2014 10
Top 10
[Mobile Push] Custom Push Notification on Android with xtify
Thu, Feb 26th 2015 16
New Sametime SDK & Sametime 9 Phonebook Management
Fri, May 2nd 2014 15
OpenWeather & Node-RED
Fri, Jan 2nd 2015 15
IBM Interact - "Message Connector"
Fri, Oct 31st 2014 13
Klout & Node-RED...
Fri, Jan 2nd 2015 11
Social Listening with Node-RED & IBM Silverpop
Fri, Jan 2nd 2015 11
IBM Interact Omni-channel Message Orchestrator
Wed, Feb 4th 2015 11
Leveraging Human Capital with Polycom technology
Tue, Feb 18th 2014 10
Node-RED, IBM Mobile Push Notification (Xtify) & Bluemix
Tue, Nov 18th 2014 10
[REPLAY] Webinar : "Campagnes marketing multicanal et connaissance client avec la solution marketing en mode Cloud d'IBM"
Mon, Nov 24th 2014 10


Vincent Perrin
Blog Title My journey in the Social UC world
Blog URL http://social-collaboration.blogspot.fr
RSS Feed http://social-collaboration.blogspot.fr/feeds/posts/default?alt=rss
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Feed Last Checked Feb 26, 2015 10:15:52 AM EST. Realtime Update:
Location Paris, France


Recent Blog Posts
16
[Mobile Push] Custom Push Notification on Android with xtify
Thu, Feb 26th 2015 10:49a   Vincent Perrin
By default, via an Android app you will receive simple and rich notification. But, can we do better, user-friendly, more interactive notification with xtify? YES, Android provides us that capabilities with expandable notification, allowing you to display larger text, picture but also supports optional actions that are displayed at the bottom of the notification. The idea is to engage the mobile user, customer as soon as he receives the notification. For example for financial institution, to
11
IBM Interact Omni-channel Message Orchestrator
Wed, Feb 4th 2015 4:50a   Vincent Perrin
IBM delivered end of Q4 a new module for IBM Interact named Omni-channel Message Orchestrator.The Interact Omni-channel Message Orchestrator module (OMO) is a generic, re-usable module that transforms Interact into a cross-channel offer messaging system. The system is capable of delivering any Interact Offer through any outbound channel, regardless of the channel on which the inbound event occurs. Choose from a variety of already created outbound and inbound gateways or, roll your own. More deta
11
Social Listening with Node-RED & IBM Silverpop
Fri, Jan 2nd 2015 11:11a   Vincent Perrin
IBM Silverpop, Node-RED, Bluemix, System of Engagement, Social, Twitter, Mobile... What is the link between all of these words/solutions/concepts? Basically, systems of engagement refers to the transition from current enterprise systems designed around discrete pieces of information ("records") to systems which are more decentralized, incorporate technologies which encourage peer interactions, and which often leverage cloud technologies to provide the capabilities to enable those interactions.
11
Klout & Node-RED...
Fri, Jan 2nd 2015 11:11a   Vincent Perrin
To enrich the previous prototype "Social listening with Node-RED & Silverpop" based on a comment from @Bollaert, Benjamin, I have designed a new node to retrieve Klout score of a twitto. Klout is a website and mobile app that uses social media analytics to rank its users according to online social influence via the "Klout Score", which is a numerical value between 1 and 100. In determining the user score, Klout measures the size of a user's social media network and correlates the conte
15
OpenWeather & Node-RED
Fri, Jan 2nd 2015 11:10a   Vincent Perrin
A new example of the easiness of Node-RED. I want to easily leverage an open API : OpenWeather to have access to weather forecast. So, I have designed a custom node leveraging the API, and that's it.My flow is very simple but I can easily reuse it for other flows.- Code of the flow: https://github.com/vperrinfr/node-RED/blob/master/Flows/OpenWeather.json- Code of the custom node: https://github.com/vperrinfr/node-RED/tree/master/Nodes/OpenWeatherMap
5
IBM Interact & IBM Silverpop
Mon, Nov 24th 2014 9:12a   Vincent Perrin
In a previous article (IBM Interact & Mobile Push Notification), I have illustrated how you can leverage IBM Mobile Push Notification service APIs to contextually send push notification on mobile from a web front-office application. I have now extended my front-office application to allow a customer advisor to send newsletter (promotion, new offering,...) leveraging IBM Silverpop APIs. IBM Silverpop is a digital marketing technology provider that offers email marketing and marketing automat
10
[REPLAY] Webinar : "Campagnes marketing multicanal et connaissance client avec la solution marketing en mode Cloud d'IBM"
Mon, Nov 24th 2014 8:12a   Vincent Perrin
Mardi dernier a eut lieu le webinar « Campagnes marketing multicanal et connaissance client avec la solution marketing en mode Cloud d'IBM ». Veuillez trouver ci-dessous le replay de ce webinar: Webinar IBM Silverpop Nov 2014 by frenchweb Grâce à Silverpop, la solution Cloud d'IBM dédiée à la la gestion de campagnes marketing multicanal et à la connaissance client, vous réalisez un gain opérationnel et financier significatif et de réelles innovations marketing pour : Créer et g
6
IBM Mobile Push Notification plugin for Google Chrome
Wed, Nov 19th 2014 7:12a   Vincent Perrin
I published this week an article illustrating the use of IBM Mobile Push Notification in Node-RED context (here). To do that, I leveraged its set of APIs. Open public APIs simplify cross-product integration to provide an end-to-end solution, but can also provide an easier, contextual solution: Using a solution in the context of my work, a way to use a service without switching from one app to another. I created a Google Chrome plugin allowing you to easily push notification of mobile app levera
10
Node-RED, IBM Mobile Push Notification (Xtify) & Bluemix
Tue, Nov 18th 2014 2:17p   Vincent Perrin
Today, I investigated Node-RED. Node-RED is a tool for wiring together hardware devices, APIs and online services in new and interesting ways. It has been developed by IBM Emerging Technology. Node-RED User InterfaceNode-RED is available on on-premise or directly on IBM Bluemix. Node-RED provides by default several nodes like Social (twitter, IRC, XMPP...), Hardware (Raspberry Pi,...), Storage (FileSystem, MySQL...), as well as IBM Mobile Push and Watson services on Bluemix. One great thing wi
7
IBM Interact & Mobile Push Notification (Xtify)
Thu, Nov 6th 2014 5:12a   Vincent Perrin
IBM Interact is real-time interaction management software. It determines, in real-time, the best personalized message for each live customer interaction. Can we imagine to link IBM Interact with Mobile Push notification. IBM provides a flexible, easier-to-use environment (IBM Mobile Push Notification) for creating notification campaigns that engage mobile app users at the optimal time and place. You can target communications based on your business rules, current segmentation, customer relations
6
Twitter, IBM Bluemix, Watson & Interact
Wed, Nov 5th 2014 7:11a   Vincent Perrin
IBM introduced couple of weeks ago IBM Watson Developer Cloud with a variety of services for building cognitive apps. One of them is very relevant in Marketing activities: Watson User Modeling. The IBM Watson User Modeling service uses linguistic analytics to extract cognitive and social characteristics, including Big Five, Values, and Needs, from communications that the user makes available, such as email, text messages, tweets, forum posts, and more. By deriving cognitive and social preferenc
13
IBM Interact - "Message Connector"
Fri, Oct 31st 2014 6:11a   Vincent Perrin
Since I joined IBM Experience One team two months ago, I have been focused on the solution IBM Interact. Marketers can personalize, in real time, the experience of customers interacting with websites, call-centers and other inbound marketing channels. The value for Web Site, personalized offers can now be delivered dynamically based on visitor preferences and customized decision rules. We’re using data and insights to push the right content that hits the right people at the right time.Real-
4
[Save the date] Webinaire "Découvrez Silverpop, solution marketing en mode Cloud d'IBM"
Mon, Oct 20th 2014 9:12a   Vincent Perrin
Date: 18 Novembre à 11h Vous cherchez une solution marketing en mode Cloud simple et rapide à mettre en place pour éviter les frais de mise en œuvre et la complexité liée aux projets informatiques ? Avec Silverpop, la solution Cloud d'IBM dédiée à la gestion de campagnes marketing multicanal et à la connaissance client, vous réalisez un gain opérationnel et financier significatif et de réelles innovations marketing pour : Créer et gérer des campagnes marketing sophistiquées e
8
New adventure...
Mon, Oct 20th 2014 6:10a   Vincent Perrin
It is now two months since I left Polycom. It has been a great experience. But, after two and half years at Polycom and more than ten years in the Collaboration market, I have accepted a new position at IBM in the Digital Marketing solution. I now take care of all IBM Enterprise Marketing Management solutions (IBM Experience suite of products) like former Unica Suite, Xtify (Mobile Push Notification) and Silverpop (email marketing and marketing automation). My focus will be to help companies to
6
[Lab] Polycom Conference Manager for Google Chrome
Fri, Jul 18th 2014 6:12a   Vincent Perrin
Two weeks ago, I illustrated how to develop a PHP (server-side) application, leveraging Polycom DMA APIs, to easily control a Polycom on-going conference (here). That app doesn't require admin credentials, so an end-user can use it via its own credentials, but he needs to have a PHP server. So, to simplify the use of that service, I adapted that aplication to be usable as a Google Chrome App. So, now anhy end-user can install that "local" app on its Google Chrome browser, and uses it. Click
2
Polycom RealPresence Platform Director & DMA licensing
Mon, Jul 7th 2014 8:12a   Vincent Perrin
At the end of june, Polycom has released a bunch of new product releases.Platform Director v1.7 is GA. With this release Platform Director becomes the licensing control point for Virtual Editions and RPOne in the Flexera licensing environment. The Platform Director is provided with each order of a Virtual Edition or RPOne. I have recorded the registration sequence of a DMA Virtual Edition on Platform Director 1.7
1
[Lab] Video Meeting Tracker
Mon, Jul 7th 2014 6:12a   Vincent Perrin
To drive a better user adoption and to improve customer satisfaction, it could be interesting in retrieving feedback from users. Based on Polycom APIs, you can track meeting activities like when a meeting starts, stops, who is the owner and participants. I have design a small app, tracking meetings and sending an email recap at the end of the meeting to the owner, with a link to a survey.
5
[Lab] Conference Management via APIs
Mon, Jul 7th 2014 6:12a   Vincent Perrin
During the last two years, I have demonstrated Polycom APIs infrastructure value through several examples like VMR-user Management, CloudAXIS scheduling, IBM Sametime integration, but I only played with REST APIs. But, I had a request - display a message during the conference, I can't solve via DMA or Resource Manager API, I had to use Polycom Collaboration Server (RMX) ---- XML-based API. I have designed a Web application (using PHP) allowing an end-user to fully control his on-going conferen
4
[UX_Series] Polycom Conference Control Application V2
Tue, Jul 1st 2014 6:11a   Vincent Perrin
A couple of months ago, I have announced the Polycom Global Services (PGS) asset named Polycom Conference Control Application (CCA) available on Polycom Price list. That is a great tool to let your end-user to easily manage their on-going conference. Display list of participants Manage participant (Mute audio/video) Mobile Access
3
[OpenDay] Prenez une longueur d’avance avec les solutions Polycom. (France)
Fri, Jun 6th 2014 6:11a   Vincent Perrin
Rendez-vous le jeudi 12 juin pour tout savoir sur les nouveaux modèles de collaboration vidéo et découvrir au travers de démonstrations nos dernières solutions audio et vidéo. AGENDA 09h00 - 09h30: Accueil café 09h30 - 09h50: Présentation de Polycom et tendances du marché 09h50 - 10h30: Les nouveaux modèles de collaboration vidéo : Hardware, Software, Cloud 10h30 - 10h45: Comment mesurer l’utilisation de vos salles de visioconférence? 10h45 - 12h15: Démonstrations de nos solutio
5
[Troubleshooting] IBM Sametime Softphone: Error 404 User Not Found
Fri, May 30th 2014 8:12a   Vincent Perrin
If you are doing IBM Softphone integration with a third party SIP server like Polycom DMA, you could face that error: 404 User Not Found. First of all, you have to read the document named "IBM Sametime 8.5.2 Unified Telephony Lite Client troubleshooting guide" (here). A good port configuration is important. 404 error can be cause by a misconfiguration of Virtual Hosts. 1/ Check the SIP ports configured on the application server and fix the VH settings accordingly (remove the redundant SIP por
3
Polycom CloudAXIS 1.5 has been released
Fri, May 30th 2014 6:11a   Vincent Perrin
We just released Polycom CloudAXIS 1.5. That new release brings lot of new features like: Support in CloudAXIS for Polycom’s SVC (Scalable Video Codec) solution • Improved user experience during video calls • Expanded scalability and lowered TCO for running the Real Presence Platform solution in the enterprise. Support for Single Sign-On (SSO) • End users no longer have to sign in to CloudAxis if they are already logged into their Domain Polycom room signature embedded in email invi
5
[UX_Series] Smarter Retail Mobile App
Fri, May 30th 2014 6:11a   Vincent Perrin
According lot of analysts and vendors, The WebRTC revolution has begun. Polycom, as one of the spearhead of Standard and interoperability, is ready to make WebRTC possible (here). But, in my humble opinion, the technology is not the revolution, the use cases are. It will change the way people use video technology, outside tradition rooms. One year ago, Polycom has delivered in the market the perfect product to start that revolution: Polycom CloudAXIS, a Web-enabler & Video Enabled Business
4
[UX Series] Easy Meeting Mobile Applications
Fri, May 23rd 2014 12:10p   Vincent Perrin
One of my leitmotiv at Polycom is the User Experience (UX) and how APIs can improve the UX for end-users even more. In the past, I have develop some app like a "Chrome Extension for Polycom RealPresence CloudAXIS" or show you how to leverage Human Capital (IBM Kenexa) with Polycom technology. This week, I have develop a new mock-up based on a mobile application and NFC technology. The purpose is to simplify the initialization of a call on Polycom Group Series to a video meeting room (VMR). Ou
15
New Sametime SDK & Sametime 9 Phonebook Management
Fri, May 2nd 2014 9:12a   Vincent Perrin
IBM just published a new release of IBM Sametime 9.0 SDK I won't list all new APIs or features. I will just focused my article to the updates of IBM Sametime Telephony Toolkit. Link to download Sametime Standard V9.0 SDK IFR 1 Multiplatform: here (The date on the site for the ePackage doesn't properly reflect that, but IBM just uploaded it.) That is a comparison between the list of public objects we have in S9 & S9 IFR1 SDK: IBM Sametime 9 has introduced IBM Softphone which allows you
8
[Lab] Google Chrome App for Polycom DMA
Mon, Apr 28th 2014 7:11a   Vincent Perrin
In the last two articles, I demonstrated you how to leverage Polycom DMA & CloudAXIS APIs within Google Chrome App & Extension.Now, I will show you how to create your first Chrome Application to list all users and create a new user on your Polycom DMA. The main advantage of a Chrome Application is you can develop via Web technology without a web server, and do easy demo very quickly. You will work from the skeleton of a Chrome Application. You can download the application from here and y
4
Chrome Extension for Polycom RealPresence CloudAXIS
Thu, Apr 3rd 2014 10:11a   Vincent Perrin
I became a fan of Google Chrome development capabilities. Last week, I have developed two Google Chrome Apps, leveraging Polycom DMA APIs Now, I have tested Google Chrome Extension, using Polycom RealPresence CloudAXIS APIs. The purpose of that extension is to be able, from the Google Chrome UX, to create an ad-hoc and scheduled meeting. I have published that extension in the Google Chrome WebStore. If you have new feature idea, don't hesitate to comment that app.




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