278 Lotus blogs updated hourly. Who will post next? Home | Blogs | Search | About 
 
Latest 7 Posts
Multi/Omni-channel Customer Engagements with IBM Marketing Cloud
Tue, Jun 2nd 2015 5
IBM Silverpop Mobile Connect
Thu, Apr 9th 2015 4
[Mobile Push] Custom Push Notification on Android with xtify
Thu, Feb 26th 2015 4
IBM Interact Omni-channel Message Orchestrator
Wed, Feb 4th 2015 6
Social Listening with Node-RED & IBM Silverpop
Fri, Jan 2nd 2015 8
Klout & Node-RED...
Fri, Jan 2nd 2015 9
OpenWeather & Node-RED
Fri, Jan 2nd 2015 9
Top 10
Node-RED, IBM Mobile Push Notification (Xtify) & Bluemix
Tue, Nov 18th 2014 13
New Sametime SDK & Sametime 9 Phonebook Management
Fri, May 2nd 2014 12
IBM Interact - "Message Connector"
Fri, Oct 31st 2014 9
OpenWeather & Node-RED
Fri, Jan 2nd 2015 9
Klout & Node-RED...
Fri, Jan 2nd 2015 9
[Lab] Google Chrome App for Polycom DMA
Mon, Apr 28th 2014 8
Social Listening with Node-RED & IBM Silverpop
Fri, Jan 2nd 2015 8
IBM Sametime 9 & Polycom Demonstration
Thu, Feb 20th 2014 7
Twitter, IBM Bluemix, Watson & Interact
Wed, Nov 5th 2014 6
IBM Interact & IBM Silverpop
Mon, Nov 24th 2014 6




Recent Blog Posts
5
Multi/Omni-channel Customer Engagements with IBM Marketing Cloud
Tue, Jun 2nd 2015 8:34a   Vincent Perrin
According to me, customer engagement through Digital Channels (email, sms, mobile push, web..) have to be unified, integrated and consistent. IBM Marketing Cloud (powered by Silveprop) provides effective way to interact with customers, prospect or partners via different channels via an unified User Experience and Interface. (multi-channel), but also to start a journey on one channel and based on customer behavior, reaction, preferences to switch to a way other channels. For example, through the




Created and Maintained by Yancy Lent - About - Planet Lotus Blog - Advertising - Mobile Edition